Abstract:WZG, a Hong Kong-based broker established in 2022, holds a license from the Chinese Gold and Silver Exchange Society (HKGX) and offers MT4/MT5 platforms. However, its reputation is currently challenged by a high volume of recent user complaints citing withdrawal delays and platform instability.

WZG (万洲金业) is a Hong Kong-based financial service provider established in 2022. Operating primarily as a “WZG broker,” it provides trading services focused on precious metals and financial markets. The broker holds a regulatory status with the Chinese Gold and Silver Exchange Society (HKGX) and has achieved a WikiFX Score of 6.95. Despite its regulated status and support for industry-standard software, potential clients should be aware of a recent surge in investor complaints.
Regulatory oversight is the cornerstone of trust in the forex and bullion markets.
WZG is regulated by the Chinese Gold and Silver Exchange Society (HKGX) under membership number 141. This regulation verifies that the broker is a recognized member of Hong Kong's established gold exchange, which provides a layer of legitimacy regarding its corporate existence and basic operational standards for bullion trading.
However, while the license is valid, the “C” influence rank and the high volume of risks detected by the WikiFX system suggest that traders should exercise caution. Regulation does not always guarantee immunity from operational disputes.
Recent data indicates a worrying trend in user satisfaction. In the last three months alone, WikiFX has logged 30 complaints.
Common issues reported include:
In one specific case (Case 5), a trader alleged profound system failures during a trading session. According to the report, the platform allegedly froze while the user was in profit, preventing them from closing the position. The user explicitly reported issues with the WZG login process, stating they could not access their account until the position had incurred a loss, at which point access was restored.

WZG provides access to the industry-standard MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. This is a significant advantage, as these platforms are known for their advanced charting tools, automated trading capabilities (EAs), and stability.
However, the broker's software review notes a lack of modern security features, such as biometrics or two-factor authentication, which are becoming standard for securing trading accounts.
Detailed information regarding spreads, leverage, and commission structures is not explicitly provided in the current dataset. While the platform infrastructure is robust (Main Label MT4/5), the lack of transparent cost data requires traders to verify terms directly before depositing.
WZG presents a mixed picture. On one hand, it is a regulated entity in Hong Kong with valid credentials from the CGSE (HKGX) and offers robust MT4/MT5 trading software. On the other hand, the significant number of recent complaints regarding withdrawals and platform performance raises serious red flags.
Traders should carefully weigh the regulatory safety against the reported operational risks.
To stay safe and view the latest regulatory certificates, check WZG on the WikiFX App.