LONG ASIA Review: Withdrawal Complaints Mount as Traders Report Months-Long Delays

LONG ASIA is a broker that presents itself as a regulated Forex and CFD provider, but a closer look at available data reveals a troubling picture. With a WikiFX score of just 1.57 out of 10 and multiple unresolved withdrawal complaints spanning more than two years, traders considering this platform need to understand what existing users are reporting before depositing any funds.

The complaints follow a consistent pattern: traders deposit money, attempt to withdraw, and then wait , sometimes for months , with little to no response from the company. This article walks through the recurring issues flagged by users, examines the regulatory claims, and helps you decide whether LONG ASIA deserves your trust.

Withdrawal Complaints: A Recurring Pattern

The most striking pattern across user feedback is the difficulty in getting money out. Complaints filed on WikiFX from Malaysia, India, and other countries describe remarkably similar experiences.

One Malaysian trader reported making a withdrawal request as early as November 2023. By July 2024 , more than seven months later , the funds, amounting to USD 306.93, had still not arrived in the user's TRC20 wallet. According to the complaint, the company responded only once during that period, then went silent.

Screenshot submitted by the user with the complaint (2024-07)

Another Malaysian user, writing in August 2025, stated that the company repeatedly blamed a “payment gateway problem” for failed withdrawals. The user said they “seriously suspect” the platform of fraudulent conduct, noting that the same excuse had been used multiple times without resolution.

Screenshot submitted by the user with the complaint (2025-08)

A third case from India in January 2026 described a USD 1,000 deposit made for trading that allegedly never produced returns. The user accused the platform of “money rolling” , a term suggesting funds are being circulated internally rather than used for actual trading.

Screenshot submitted by the user with the complaint (2026-01)

Beyond these detailed cases, additional complaints describe customers being told withdrawals would take three working days, only to wait ten days or longer with no updates and no responses from customer support. Some users reported that the company would reply once a day with generic reassurances before eventually stopping all communication.

Regulatory Warning: Unverified Claims

LONG ASIA's regulatory situation warrants scrutiny. The company's own profile claims regulation by Canada's FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). However, the regulatory data available through WikiFX tells a different story.

The only licence appearing in the platform's verified regulatory records is from South Africa's Financial Sector Conduct Authority (FSCA), and it carries an “Unverified” status. An unverified licence means that the regulator's register does not confirm the company's authorisation at this time, and the protections typically associated with a fully regulated broker , such as segregated client accounts or compensation schemes , cannot be assumed.

The gap between the FINTRAC claim in promotional materials and the absence of a confirmed FINTRAC licence in regulatory data is a red flag that every prospective client should investigate independently before opening an account.

Basic Information

LONG ASIA operates under the company name Long Asia Group Ltd, with a registered address in Auckland, New Zealand. According to its company profile, it was founded in 2012. The broker offers trading through the MetaTrader 4 platform, with platform data also listing MetaTrader 5 availability. The maximum leverage across all accounts is 1:500, and the platform advertises access to over 2,100 financial instruments including forex, commodities, indices, and cryptocurrencies.

According to the company's published terms, deposits can be made via Bitcoin, USDT, bank transfer, and local payment gateways, with a stated minimum withdrawal of USD 100 and processing times of up to three days , a claim starkly contradicted by the numerous complaints of multi-month delays.

Score and Influence

WikiFX assigns LONG ASIA a score of 1.57 out of 10, placing it among the lowest-rated brokers on the platform. A score this low reflects the combined weight of unverified regulatory status and a sustained volume of unresolved user complaints. While a handful of positive comments exist , typically from users who claim to have had smooth experiences over extended periods , these are far outweighed by the ongoing withdrawal grievances.

It is worth noting that the platform's comment section is not blocked, meaning all feedback, both positive and negative, is publicly visible on its WikiFX page for prospective traders to evaluate.

Final Thoughts

The evidence available on LONG ASIA points to a platform where getting money back has been a persistent problem for users across multiple countries and over an extended period. When withdrawal complaints stretch from late 2023 into 2026 with no clear resolution pattern, and when the only regulatory licence on record is unverified, the risk of depositing funds becomes difficult to justify without further independent verification.

If you are considering LONG ASIA, verify any regulatory claims directly with the relevant authority and test the withdrawal process with a small amount before committing larger sums. Use the WikiFX App to monitor real-time scores, track new complaints, and check whether the regulatory picture changes. A low score combined with a long trail of unresolved withdrawal reports is a signal that warrants caution.