Chow Kok Liang
more than one year

I've been trying to withdraw from EPFX for a week now. I've submitted detailed information to the same deposit bank three times, but all attempts have failed. I've emailed the support team and chatted with them, but no one has responded to the reasons behind the withdrawal failures.

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2024-01-26 18:49
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EPFX Support

2024-02-01 23:36

Hello Chow, Please be informed, your review was left on 2024-01-26 and our company has not yet opened and started accepting clients. Due to this fact, it is not possible for you to have an account with our firm nor have you been able to submit a withdrawal request as you are not a client with our firm. If your experience happened with another broker, we are deeply sorry you have to go through this with such a bad broker partner. When we open and begin accepting traders, we would love the opportunity to have you as a client and show you what its like to have a great broker partner. All the best, Marcus W. EPFX Admin

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