I was lured to open an account by the 50% credit bonus on first deposit, however they removed all the credits on the first deposit after an internal subaccount transfer. Looking at their formula, they were supposed to only move a proportional amount of credits between subaccounts instead they also removed the credits of the first deposit. I contacted support to revert the action, however it seems that is not possible to revert a simple subaccount transfer. The first supporter dismissed me without an answer, the second supporter told me that I’ll be contacted asap but nothing happened.
I was lured to open an account by the 50% credit bonus on first deposit, however they removed all the credits on the first deposit after an internal subaccount transfer. Looking at their formula, they were supposed to only move a proportional amount of credits between subaccounts instead they also removed the credits of the first deposit. I contacted support to revert the action, however it seems that is not possible to revert a simple subaccount transfer. The first supporter dismissed me without an answer, the second supporter told me that I’ll be contacted asap but nothing happened.
Translate to EnglishReply
I want to comment
Most Comments of the Week
Giraffe Markets
XM
Yorker Capital Markets
IronWave Capital
24ForexMarket
Envi FX
MiTRADE
VVEX Markets
STARTRADER
CWG Markets