default

Latest

Rating

New replies

FX1595462746
more than one year
I had a really poor experience with IBX brokerage's customer service. When I called to inquire about why their spread trading accounts are not denominated in pounds like all other brokers, a representative was extremely rude. He implied that I didn't know what I was talking about, making me seriously consider switching brokers. Subsequently, I submitted a withdrawal request to leave IBX, but it was not processed as promptly as they claimed. I had to follow up, and there was no apology or explanation – just a disappointing experience overall. No professionalism, just rubbish service.
I had a really poor experience with IBX brokerage's customer service. When I called to inquire about why their spread trading accounts are not denominated in pounds like all other brokers, a representative was extremely rude. He implied that I didn't know what I was talking about, making me seriously consider switching brokers. Subsequently, I submitted a withdrawal request to leave IBX, but it was not processed as promptly as they claimed. I had to follow up, and there was no apology or explanation – just a disappointing experience overall. No professionalism, just rubbish service.
Translate to English
2024-01-10 18:28
Reply
0
0
Post comment
Platform name *
IBX
Your overall rating for the platform *
0/500
Write a review

User promises:

1.My comment is my own opinion based on my personal experience with the company being reviewed

2.I have not received any payments or other incentives(such as bonuses or discounts) to write this comment

3.I have no business or personal relationship with the company under review or any of its competitors, except as a customer

4.My comment is based on objective facts from personal experience and the content of the comment complies with local laws and regulations

I want to comment

Most Comments of the Week

  • Valetax

  • Envi FX

  • IVY Markets

  • Exness

    4
  • XM

    5
  • CPT Markets

    6
  • STARTRADER

    7
  • NAGA

    8
  • Tickmill

    9
  • INZO

    10