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Score
Australia
5-10 yearsRegulated in Australia
Investment Advisory License
MT4 Full License
Regional Brokers
Suspicious Overrun
High potential risk
Offshore Regulated
Influence
Add brokers
Comparison
Quantity 43
Exposure
Score
Regulatory Index3.92
Business Index7.54
Risk Management Index0.00
Software Index8.22
License Index0.00
Single Core
1G
40G
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Company Name
Capstone Global Markets LLC
Company Abbreviation
FXCG
Platform registered country and region
Australia
Company website
61424513018
Company summary
Pyramid scheme complaint
Expose
I can just get automatic replies from Capstone. There is 13,169 left!!!!
They said that I traded at high frequency and deducted all profits maliciously. Communication was by email. Once I made a deposit, I still had to face difficulties. The deposit lasted for two weeks.
In January 2021, Capstone used a 25% high bonus to induce me to open an account, stipulating that I can get withdrawals and bonuses based on the number of lots, and guided me to adjust to ultra-high leverage, which eventually led to my liquidation. Capstone's act of inducing customers to make heavy trading with high bonuses is a kind of fraud to customers. I hope to expose Capstone's fraudulent behavior and return my principal of USD20,000.
Unable to withdraw for over 2 months. Kai Shi said i wasn't eligible for withdrawal because i violated regulations while trading and that i needed to Pay a security fund of $115,242. He promised that I could withdraw funds after paying it but it was my report to financialrecovery.tech that eventually got me a refund. Kai Shi lied about my being able to withdraw because after paying the security fund, he asked that i paid a clearance fee too, that was when i realized i was being deceived the whole time.
Capstone deducted my profits and froze my account in February. I hope that 111 could return my profit of $33,383.72
Prevent u from withdrawing funds. Ask for margin at first and them tax. But you have to wait all along. Easy to deposit but hard to withdraw. I am going to call the police. Please stay away from this fraud platform!
I learned through Capstone’s public account that they have bonus promotion. I deposited USD10,000 and they gave me USD2,500. As a result, my account was quickly liquidated. After my time of thinking, I found that recently many customers of Capstone having been deceived. I felt that I was scammed by Capstone with a high amount of bonus. They induced me to deposit, and giving me the rebate was to eat up my principal. Please return my principal of USD10,000.
Capstone induced me to deposit funds through global competitions, and induced me to conduct high-frequency trading with unnecessary bonuses, which led to liquidation. Capstone is a fraud and they have been redirecting funds to trade on other markets for their own selfish interest which is why they don't allow withdrawal. I am currently working with financialrecovery.tech to get my funds back after reading someone's review here on how they helped him recover his funds. I currently have over $166,000 in my capstone account.
A big liar, Capstone, because of frequent money laundering recently, asked me to pay a deposit of 200,000 yuan before I can withdraw money.
Kaishi Forex is now renamed FXCG. Through illegal means such as falsifying backend data, maliciously delaying commission payments, and unilaterally modifying inventory fees for gold short orders, I went bankrupt and lost a total of 1.59 million yuan. I now hope that the platform will help me expose it.
Because some friends are trading on this platform, I think it is relatively reliable! Slippage like this is happened almost every time when there is market! As long as the stop loss is too small, it must be stopped according to these rules, so on this platform, stop loss is useless! Fortunately, I did not deposit very much, so it doesn't matter! It is not recommended for newcomers to choose this platform, there are so many platforms to choose from! Just PASS this one! !
On February 1, 2021, Capstone suddenly liquidated my order, saying that I violated the regulations and directly deducted my profit. I have traded with Kai Shi in 2019. It has always been a normal transaction and I have more trust in this platform. So I have sent emails many times to inquire, Kai Shi said that I want to review, and I actively cooperated. After a while, my I can’t log on my account either. After a delay of one and a half months, Kai Shi refunded part of my principal in installments, but he ignored my request to restore profit.
All profits were maliciously deducted on the grounds of frequent trading. And the official website cannot log in to the account and cannot withdraw money.
I tried to get something, anything from my $107,000 usd Investment over the past 3 months, Capstone just lured me in and took all of my money and then blocked me from contacting them. They have support people on their website but no one replied to any correspondence as soon as i asked to withdraw, I reckon any positive reviews are from their own establishment.
I made an investment of 52,000 US dollars with Capstone. As at February, I had made some considerable profits which I tried to cash, My three applications for withdrawal have been rejected and then the broker asked me to pay taxes, handling fees, etc. At first I was sceptical but I still went ahead to pay the fees after their support assured me it would be all that's required. Things went from bad to worse when the support stopped responding to my mails, they wouldn't process my withdrawal either.
Capstone freezes the user's account privately and cannot withdraw funds without paying the deposit! The User want Capstone to return the blocked funds of $134,347. The user paid 100,000 to become a Silver member with Capstone and Capstone asked him to pay a deposit before he could withdraw his funds. The user paid the deposit within the stipulated time and the bank checked that the deposit had been credited, but Capstone customer service said that the funds had been intercepted and that it would return the funds to the user's personal bank account within 24 hours. However, Capstone did not return the intercepted deposit and asked the user to make another deposit, which the user said he had no more money. After the user's communication with customer service failed, Capstone blocked the user's account. The user wanted Capstone to return the blocked funds of $134,347.
FXCG Review Summary | |
Founded | 2003 |
Registered Country/Region | Australia |
Regulation | ASIC, CIMA |
Market Instruments | Forex, Bullion, CFDs |
Account Type | Blade/ECN Account, Saber/ECN Account, Classic/STP Account |
Demo Account | ✔ |
Leverage | Up to 1:1000 |
Spread | Start from 0.0 pips |
Min Deposit | $10 |
Trading Platform | MT4 |
Payment Method | Visa/Master card, Wire transfer, China Union Pay, AsiaPay |
Customer Support | Phone: +44 20 7097 4323Client Support Hours: Mon-Fri 00:00-24:00 |
Email: info@fxcg.com | |
Physical Address: No. 9 Cassius Webster Building, Grace Complex, PO Box 1330, The Valley, AI 2640, Anguilla | |
WhatsApp: +61 424 513 018 |
FXCG, founded in 2003, is a brokerage registered in Australia. The trading instruments it provides cover Forex, Bullion, CFDs. It is regulated by ASIC and CIMA.
Pros | Cons |
Regulated | No MT5 supported |
Wide range of trading instruments | No Islamic account |
Generous leverage up to 1:1000 | Limited customer services |
MT4 supported | Uneasy deposit and withdrawal |
Low min deposit | |
Demo account available | |
Low commissions |
FXCG is regulated by ASIC in Australia and CIMA in Cayman Islands.
Regulated Country | Regulated Authority | Regulated Entity | License Type | License Number | Current Status |
Australia | ASIC | CAPSTONE GLOBAL AUSTRALIA PTY LTD | Investment Advisory License | 494799 | Regulated |
Cayman Islands | CIMA | Capstone Global Markets Limited | Common Financial Service License | 1587670 | Exceeded |
FXCG offers traders Forex, Bullion, CFDs to trade.
Tradable Instruments | Supported |
Forex | ✔ |
Bullion | ✔ |
CFDs | ✔ |
Metals | ❌ |
Indices | ❌ |
Futures | ❌ |
Options | ❌ |
FXCG offers 3 different types of accounts to traders - Blade/ECN Account, Saber/ECN Account, Classic/STP Account. It also provides demo accounts.
Account Type | Blade/ECN Account | Saber/ECN Account | Classic/STP Account |
Spreads | As low as 0.0 pips | As low as 0.0 pips | As low as 0.0 pips |
Minimum Deposit | $10 | $10 | $10 |
Leverage | 1000:1 | 1000:1 | 1000:1 |
Stop-out rate | Low to 50% | Low to 50% | Low to 50% |
Commission(per lot per side) | $2 | $4 | $0 |
FXCG's trading platform is MT4, which supports traders on PC, Mac, iPhone and Android.
Trading Platform | Supported | Available Devices |
MT4 Margin WebTrader | ✔ | Web, Mobile |
MT5 | ❌ |
The broker supports 4 types of deposit and withdrawal methods - Visa/Master card, Wire transfer, China Union Pay, AsiaPay. It charges no fees for deposits and withdrawals.
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