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Score
United Kingdom
5-10 yearsSuspicious Regulatory License
Suspicious Scope of Business
High potential risk
Influence
Add brokers
Comparison
Quantity 7
Exposure
Score
Regulatory Index0.00
Business Index7.59
Risk Management Index0.00
Software Index4.00
License Index0.00
Single Core
1G
40G
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Company Name
Tera Europe Limited
Company Abbreviation
TeraFX
Platform registered country and region
United Kingdom
Company website
Company summary
Pyramid scheme complaint
Expose
Ask me to pay various fees. But I still can't withdraw funds
It asked for verification fees, personal tax and even margin before withdrawing, which was so annoying. Was anyone incharge of it?
I participate in the event of depositing, without being notified of all the steps. I deposited for many times but now I’m unable to withdraw. And it request me to join its membership. Is it a scammer? It calls for endless depositing.
The platform uses a couple business to induce customers to deposit. The deposit can not be successfully withdrawn. The first time it request for large channel fees, and the second time for third-party channel fees. Then the payment is successful. The customer service said the transaction would be done within 24 hours. After 24 hours, the payment did not arrive, and the customer service ignored me. I can’t log in the platform now.
This platform tricked me into taking part in their campaign on grounds of couple campaign. Cheat me of 150,000
I opened an account and was to deposit money.After asking for the method of deposit,I was given a link,while it was nonexistent in the management page.I didn’t know it the problem of the platform of the customer service.
TeraFX Review Summary in 10 Points | |
Founded | 10-15 years |
Registered Country/Region | United Kingdom |
Regulation | FCA Regulated |
Market Instruments | CFDs on Forex, indices, commodity, spread betting |
Demo Account | Available |
Leverage | Up to 1:30 for retail clients;Up to 1:500 for professional clients |
EUR/USD Spread | From 0.6 pips |
Trading Platforms | MT4 for CFD, MT5 for spread betting |
Minimum Deposit | USD 100 |
Customer Support | Live chat, phone, email, address, contact us form, FAQ |
TeraFX, a global brokerage firm with its main office in the United Kingdom and a branch office in Dubai, offers a wide variety of financial instruments like CFDs, Forex, indices, commodities, and spread betting. Notably, the broker's head office in the UK offers services to both retail and corporate clients, while the Dubai branch does not offer services to retail clients. Currently, it is regulated by the Financial Conduct Authority (FCA) and holds license number 564741.
In our upcoming article, we will present a comprehensive and well-structured evaluation of the broker's services and offerings. We encourage interested readers to delve further into the article for valuable insights. In conclusion, we will provide a concise summary that highlights the distinct characteristics of the broker for a clear understanding.
Pros | Cons |
• Regulated by FCA | • Negative feedback from their clients |
• Multiple account types | |
• Zero commissions | |
• Free deposit/withdrawal | |
• Demo account available | |
• MT4/5 trading platform | |
• Acceptable minimum deposit amount | |
• Rich educational resources |
Regulated by FCA: This gives TeraFX credibility and clients an extra layer of security knowing they are dealing with a broker overseen by a highly esteemed regulatory authority.
Multiple account types: TeraFX caters to a variety of clients by offering different account types. This flexibility allows traders to choose an account type that best fits their needs and strategies.
Zero commissions: TeraFX allows traders to keep all their profits by not charging any commissions on trades. This can make a significant difference to a trader's bottom line.
Free deposit/withdrawal: With no charges on deposits and withdrawals, clients can manage their funds more effectively.
Demo account available: TeraFX offers a demo account which allows clients to test their strategies in a risk-free environment before live trading.
MT4/5 trading platform: TeraFX provides highly advanced and reliable MT4 and MT5 trading platforms, giving traders top-notch trading tools, indicators and functionalities.
Acceptable minimum deposit amount: The relatively low minimum deposit at USD100 allows people with smaller investment capabilities to start trading.
Rich educational resources: TeraFX provides informative educational resources like webinars and a glossary page, encouraging client development and informed trading.
Negative feedback from their clients: Like any business, TeraFX has its share of criticism from some clients regarding being unable to withdraw. This can be a concern as customer satisfaction is a critical area.
Is TeraFX Safe or Scam?
When considering the safety of a brokerage like TeraFX or any other platform, it's important to conduct thorough research and consider various factors. Here are some steps you can take to assess the credibility and safety of a brokerage:
Regulatory sight: The brokerage is currently under the regulation of the FCA (Financial Conduct Authority), carrying the license number 564741. This oversight by the regulatory body enhances the transparency of its operations and provides an additional layer of security for its clientele.
User feedback: On WikiFX, there are 7 reports highlighting withdrawal issues which somewhat cast doubts on the broker's reliability. These reports serve as a cautionary note for those considering their services, stressing the need for utmost caution.
Security measures: TeraFX's privacy policy enforces strict security measures. They protect personal data with encryption technology, firewalls, and secure servers, ensuring the confidentiality and safety of their clients' information.
In the end, choosing whether or not to engage in trading with TeraFX is an individual decision. It is advised that you carefully balance the risks and returns before committing to any actual trading activities.
TeraFX provides a broad selection of market instruments to its clients, offering expansive opportunities for diverse trading strategies.
One of their offerings includes CFDs on Forex, allowing clients to speculate on the rise and fall of over 60 global currencies without the need for ownership. This instrument extends to indices as well, granting exposure to different sectors in global economies.
TeraFX also provides CFDs on commodities, a crucial financial instrument for hedging against market volatility. Also, they offer spread betting, a tax-efficient alternative to conventional trading, allowing clients to speculate on price movements in financial markets.
Each instrument provides a different risk and reward framework, making TeraFX's platform comprehensive for different trading objectives.
TeraFX offers an array of different account types tailored to the varying needs and objectives of their clients.
Various account options exist, starting with a minimum deposit requirement of USD 100. These include the STARTER, PREMIUM, ECN, PRO and CORPORATE accounts. Depending upon the account chosen, they offer different benefits and features to suit different levels of trading experience. Additionally, for those wanting to practice their strategies, a DEMO account is also available. The base currencies available for these account types include USD, EUR, GBP, and PLN.
TeraFX offers RETAIL, and PRO accounts, as well as a DEMO account for clients wanting a no-risk environment to test their strategies. CORPORATE accounts are also available for business entities. The available base currency for these account types is GBP.
Below table outlining the account types for intuitive understanding:
Available for | Account Type | Minimum Deposit | Available Base Currencies |
CFD Trading | STARTER, PREMIUM, ECN, PRO, CORPORATE | USD100 | USD, EUR, GBP, PLN |
CFD Trading (Practice) | DEMO | No deposit requirement | USD, EUR, GBP, PLN |
Spread Betting | RETAIL, PRO, CORPORATE | USD100 | GBP |
Spread Betting (Practice) | DEMO | No deposit requirement | GBP |
Each account type is designed with versatility in mind for different level of traders, from novices to experienced ones, even accommodating corporate entities.
To open an account with TeraFX, you have to follow below steps:
Step1: Visit the TeraFX website, locate and click on the 'OPEN LIVE ACCOUNT'.
Step2: Fill in the necessary personal details required.
Step3: Complete any verification process for security purposes.
Step4: Once your account has been approved, you can set up your investment preferences and start trading.
For Corporate account types and on how to open a corporate account, you can email ustomerservices@terafx.co.uk so one of the broker's representatives will contact you for the account opening process.
TeraFX offers different levels of leverage depending on the category of the client.
For retail clients, they offer up to 30:1 leverage. On the other hand, for professional clients, the broker offers significantly higher leverage - up to 500:1. These large ratios imply that clients could hold a position up to thirty to five hundred times their deposited base amount.
While the leverage ratios provided by the broker provide immense potential for magnifying profits, they also open up the possibility of enormous losses, hence, it's ideally suited to traders who fully understand the high risks involved with leverage trading.
TeraFX offers variable spreads starting from as low as 0.6 pips, ensuring competitive pricing for its clients. The term 'spread' refers to the difference between the bid (sell) price and the ask (buy) price of an asset, and a lower spread typically means lower trading costs, which can lead to higher potential profits for traders.
Furthermore, TeraFX operates a zero commission model, which means there are no additional charges on trades. This serves to further reduce the trading cost for its clients, enhancing their potential profitability.
However, while lower spreads and zero commissions can increase profit potentially, they do not eliminate the risks associated with trading.
TeraFX offers robust trading platforms to meet the diverse needs of its clients.
For CFD trading, clients are provided with the renowned MetaTrader 4 platform. Known for its reliability, intuitive interface, and feature-rich environment, MT4 ensures a seamless trading experience, enhancing analysis capabilities and automated trading.
For those interested in spread betting, TeraFX offers MetaTrader 5 – a platform designed with advanced features for even more comprehensive market analysis and sophisticated trading tools suitable for this type of trading.
Both platforms are available on various devices to facilitate trading on-the-go. Clients can access their trading accounts through web-based applications, eliminating the need for downloads and installations. For those wanting a more immersive experience, they can opt for desktop software available for Windows. Moreover, for the increasingly mobile trader, TeraFX has tailored to the growing demand with applications designed for iOS and Android devices.
This multi-platform accessibility enables a smooth and flexible trading experience, allowing clients to stay connected to markets at all times.
TeraFX provides its clients with various advanced trading tools designed to enhance their trading experience and potential profitability.
They offer Virtual Private Server (VPS) services, which ensure continuous, fast, and secure access to trading platforms. This is particularly beneficial for traders who use automated trading systems or trade in large volumes.
Additionally, TeraFX provides an economic calendar, a critical tool for fundamental traders. It contains scheduled news, events or data releases which have the potential to impact the financial markets. This allows traders to keep track of market-moving events and accordingly plan their trading strategies.
TeraFX offers a variety of payment methods for the convenience of its clients.
Traders can use Bank Transfer, Credit Card, Debit Card, and E-Wallet, accepting currencies like USD, EUR, GBP, and PLN (PLN is only acceptable through Citibank for bank transfer). The minimum deposit amount is 100 dollars or its equivalent in the other currencies, with no maximum limit set. Deposits via Credit Card, Debit Card, and E-Wallet are processed instantly, whereas Bank Transfers can take 1 to 5 business days. There are no fees charged by TeraFX for deposits.
The options remain the same with Bank Transfer, Credit Card or Debit Card, and E-Wallet. The minimum withdrawal amount is just as the deposit, set at 100 dollars with Bank Transfer having no maximum limit, and E-Wallet having a maximum limit of 10,000 USD. Withdrawals can take 1 to 5 business days for Bank Transfers and 1 to 3 business days for E-Wallet. Credit Card/Debit Card withdrawals may take 2 to 5 business days or even more depending on the card. TeraFX doesn't charge any fees for withdrawals either.
There are seven substantial reports on WikiFX regarding withdrawal issues that should raise serious concerns and serve as warnings for traders. We strongly advise traders to conduct a thorough examination of all pertinent information before deciding. Our platform is purposed to be an essential resource in your trading journey. If you come across any fraudulent brokers or personally fall victim to such misconduct, we highly encourage you to report it in our “Exposure” section. Your contributions significantly help us fulfill our mission, and our expert team will commit every effort to address your concerns swiftly.
TeraFX provides customer service through various channels. These include a live chat for real-time assistance, phone support for detailed queries, and email for non-urgent questions. Clients can also use a 'contact us' form or refer to the FAQ section.
Address (Head Office): Office 701, One Canada Square Canary Wharf, London, E14 5AA, UK.
Address (DIFC Branch): Unit GA-00-SZ-L1-RT-201, Level 1, Gate Avenue - South Zone, DIFC,Dubai, UAEPL.
Phone (Head Office): +44(0)203 048 4764.
Phone (DIFC Branch): +971 4 401 9666.
Email:customerservices@terafx.co.uk.
TeraFX values education and provides useful resources such as webinars and a glossary page to its traders. The webinars offer access to expert knowledge and trading strategies, while the glossary helps traders understand key financial terms, equipping them with useful information to make informed trading decisions.
In conclusion, TeraFX, a UK-based online brokerage firm with a branch in Dubai, offers a wide range of trading options, including Forex, indices, commodities via CFDs and spread betting. Given its regulation by the FCA, it certainly has an established reputation.
However, we still recommend you to be cautious, make investigations and obtain the most recent information directly from TeraFX before making any investment decisions.
Q 1: | Is TeraFX regulated? |
A 1: | Yes, the broker is currently regulated by FCA with license no. 564741. |
Q 2: | Is TeraFX a good broker for beginners? |
A 2: | Yes, it‘s a good broker not only because it’s well regulated by FCA, but also because of multiple account choices, free commissions/deposit/withdrawal, MT4/5 trading platform, demo account, and rich educational resources. |
Q 3: | Does TeraFX offer the industry leading MT4 & MT5? |
A 3: | Yes, it offers MT4 and MT5 on web, Windows, iOS and Android devices. |
Q 4: | Does TeraFX offer demo accounts? |
A 4: | Yes. |
Q 5: | What is the minimum deposit for TeraFX? |
A 5: | The minimum initial deposit to open an account is $100. |
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
TeraFX rebranded itself as Gildencrest Capital, emphasizing a strategic shift while reassuring clients of unchanged service quality, and announcing notable financial performance and expansion plans.
The majority of forex traders and/or investors may have a trading account with a broker overseas. How much do you know your broker? One could argue that "I have used this broker for XX amount of time and it's fine", but is that reason enough to justify the credibility of your broker?
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