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Charterprime -

Score

2.03 /10
Danger

Charterprime

New Zealand

5-10 years

Regulated in New Zealand

Financial Service Corporate

MT4 Full License

Regional Brokers

Suspicious Overrun

High potential risk

http://www.charterprime.com

Influence

D

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Comparison

Quantity 37

Exposure

Open Account
Website

Score

Regulatory Index3.29

Business Index7.54

Risk Management Index0.00

Software Index7.02

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

Danger

ID BAPPEBTI
2022-02-02
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Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Charterprime

Broker Information

More

Company Name

Charterprime Limited

Company Abbreviation

Charterprime

Platform registered country and region

New Zealand

Company website

Twitter

Facebook

Instagram

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

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Warning: Low score, please stay away! 4
Previous Detection : 2024-09-21
  • The number of the complaints received by WikiFX have reached 24 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

CHARTER's New Zealand Office Address Not Found

It has been proved by the on-the-site investigation of the staff that the actual address of the New Zealand licensed broker CHARTER is not consistent with that declared by the supervision agency. Although the broker holds a MM license issued by ASIC, but the Financial Service Corporate License (No. 348606) issued by FSPR it holds shows that there is overrunning of the broker.

Danger New Zealand

WikiFX Verification

Exposure

37 pieces of exposure in total
Pyramid scheme complaint
Expose
Resolved

Account is closed

Account is closed for no reason. Don’t reply to my emails.

2020-10-15 11:06
Resolved

It has been seven days since the withdrawal, and the withdrawal has not yet arrived, and the account manager has also lost contact

It has been seven days since the withdrawal, and the withdrawal has not yet arrived, and the account manager has also lost contact

2022-02-18 20:09
Scam

There are some problems with the withdrawal in CHARTER. May abscond?

CHARTER is a fraud. You’ll be answered except the problems about withdrawal. Then I was deleted. Please stay away from this platform. The avatar is changed again and again. A bad conscience is a snake in your heart

2020-09-10 12:26
Scam

Induce fraud and illegal collecting money

Rao Yingfeng, phone number: 18205819158, at Room 506, East Railway Building, No. 399 Wujiang Road, Shangcheng District, Hangzhou. This person uses Charter as a guise, saying that 98% of the securities companies in the country are fake, and only Charter is the real. Charter opens an account and deposits money. He takes commissions and earns an annual income of tens of millions. Then he opens a fake account in Charter to pose profits every day. Then he teaches new students under the guise of good profit and high level. Each person charges from 20,000 to 50,000 tuition fee. I know everyone can clearly see this person and do not be deceive any more

2022-04-08 22:15
Scam

Scam

This platform quit the market of China but still led to users’ losses.

2021-08-30 17:02
Scam

Charter is just a liar at Room 506, East Railway Building, No. 399 Wujiang Road, Shangcheng District, Hangzhou. Rao Yingfeng, mobile phone number: 18205819158 This person uses Charter as a guise, saying that 98% of the securities companies in the country are fake, and only Charter is the real. Charter opens an account and deposits money. He takes commissions and earns an annual income of tens of millions. Then he opens a fake account in Charter to pose profits every day. Then he teaches new students under the guise of good profit and high level. Each person charges from 20,000 to 50,000. tuition fee.

Use the formal platform to defraud others to open an account and deposit money, and then charge commissions to cheat tuition fees with fake data.

2022-03-19 23:38
Scam

Fraud

WanXiang said its headquarters was in Kuala Lumpur . It was founded in Sepember, 2017. It signed a contract with CHARTER in 2018. But WanXiang blcklisted me for my complaint. Induce me to deposit funds without withdrawals

2020-12-26 14:20
Severe Slippage

Forced liquidation because of maliciious slippage

On the non-agricultural night of May 7, 2021, the pending order was 0.8 lot buystop, the pending order price was 1821, and the take profit price was 1826. As a result, the transaction price was 1823.15, and the account was liquidated when the price returned to 1820.97. If there is no slippage, the transaction at 1821 will not be liquidated at 1820.97, and the profit can be taken smoothly at 1826. The platform replied that it was caused by insufficient liquidity and no compensation would be given. If there is insufficient liquidity for even 0.8 lots of orders, what is the significance of such a platform? The reply from the platform can't satisfy me at all. This is a pending order, not a market transaction! ! ! If this is the case, what is the significance of the pending order? ? ?

2021-05-17 18:27
Resolved

Withdrawal has not arrived

The withdrawal on November 24 has not arrived until today and today is December 1.

2021-12-01 02:11
Scam

CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers.

CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers. The customer service just said some official answers which were not clear. May abscond? Be careful.

2020-09-09 01:22
Scam

CHARTER swindled customers

I was induced to deposit in CHARTER nearly $230,000 by the IB Yanyang and staff Bashuqiuyu. I followed Qiuyu’s instruction, which made me lose ￥1,580,000. Qiuyu shared profitable orders but the order he recommended us to buy was adverse. I’ve mastered all of their information

2020-09-09 07:23
Unable to Withdraw

My situation. The price of trust

The timeline is in the photo. It is the lesson: When CHARTER marketed themselves, they said it was regulated by AFSL. But all these are fake. The account manager and sales manager is the same person. The customers’ complaints will be ignored because CHARTER will weasel its way out on grounds that customers use IB which wasn’t regulated by the company. If they wanna take your money, you can do nothing. CHARTER counterfeited the agreement which you signed before and the website info, so the regulators can’t helo customers. I’m confused and disappointed about what CHARTER has done. They won’t compensate for what they’ve done. If I broke the trading rules of the platform, how can I trade before? And why didi they allow me to withdraw 10% of the profit? They win your trust and cheat you. You are not allowed to profit here.... And they passed the buck on a company which doesn’t exist. Do not be cheated, this platform is so ridiculous!

2020-11-27 12:16
Resolved

Unable to log in account or withdraw

Close the notification of Mainland and I did not see it. Now, the mt4 is good, but the website cannot be logged in or withdraw.

2022-12-17 09:58
Scam

Deliberately set up mannul control margins, resulting in liquidation.

Deliberately set up mannul control margins, resulting in liquidation. The deposit goes nowhere. The bank has deducted the money, but the account has not been received. It has been many days and no response.

2022-03-10 10:51
Resolved

The Charterprime platform replied to my email on June 16, saying that it will take 3 to 5 working days to withdraw the funds to the account. It has been more than ten days and the money has not yet been received.

The teacher who instructed me to open an account on Charterprime did not tell me that Charterprime had withdrawn from mainland China market. Because the account has been trade normally, I don't know about Charterprime withdrawal from mainland China. Because I haven’t withdrawn funds before, and I didn’t find out about this, I didn’t know that Charterprime had withdrawn from mainland China market until I was preparing to withdraw funds on June 16. Send an email to Charterprime, and they reply me that the funds will be withdrawn to my account within 3 to 5 working days, and then my account has been frozen, but funds have not arrived until now.

2023-06-29 00:11
Unable to Withdraw

I profited in this platform but can’t withdraw. They want to give me $100,000 to settle this thing. I disagreed and they delete my WeChat

I deposited and traded in CHARTER. The price of XAU/USD fluctuated greatly on the night if August 27, 2020. I traded XAU/USD through my experience and technique and profited. I applied for withdrawal the next day. The customer manager was happy for me that I earned a lot and advised me to withdraw step by step. However, the customer manager talked to me after the request of $50,000 withdrawal. The customer manager said there were some regulations with my orders. I was speechless at that time. The customer manager said I abandoned the stock through A market in the morning now he said it was illegal. Then I was asked to withdraw $100,000 and commissions. Obviously, I disagreed. Why was I just allowed to withdraw $100,000 and commissions？ I earned this money by myself. It proved that they didn’t want to pay. My contact was deleted by him after this negotiation failed and no one solve my problem. I emailed the staff in the company, no one replies. Then my account was frozen illegally by this platform for no reason. I wonder if I traded illegal, why did the risk management do nothing to me? The platform is so cunning that I wasn’t allowed to withdraw and even my account was frozen. Later I found out CHARTER didn’t have any license of Forex trading and the regulator was fake. The gang of 111 is in Malaysia. I heard that it was a dealing-desk platform, which swindled Chinese customers specially. I can’t withdraw any amount of $750,000. Obviously a scam. I called the police. I hope all net friends be vigilant and don’t deposit in CHARTER. The customers in CHARTER should withdraw immediately and it’s still uncertain whether you can withdraw or not. I will track this matter for you net friends.

2020-09-08 22:28
    Charterprime · Company summary
    Registered Country/Region Saint Vincent and the Grenadines
    Regulation ASIC
    Minimum Deposit $100
    Maximum Leverage 1:500
    Minimum Spreads From 0.0 pips
    Trading Platform MT4 trading platform
    Demo Account Yes
    Trading Assets Forex, Precious Metals, Indices CFDs, and Spot C ommodities.
    Payment Methods Bitcoin, USDT, Wire Transfer, Skrill, Neteller, Local Gateway
    Customer Support Phone & Email Support

    General Information & Regulation

    Charterprime is a global financial and foreign exchange brokerage group established in 2012, headquartered in Sydney, Australia. The company adopts the STP processing system as its business model and is authorized and regulated by the ASIC in Australia, with regulatory license number 421210.

    Markets Instruments

    Financial instruments can be traded online with Charterprime include forex, precious metals, indices CFDs, and spot commodities.

    Charterprime Account Types

    Three account types are offered by Charterprime: the Variable account, the ECN account and the Swap-free account. The minimum initial deposit for three account is $100, the reasonable amount for most regular traders to get started.

    account-type

    Charterprime Leverage

    CharterPrime as an Australia and New Zealand broker together with its obligations to local regulation still allows high leverage. The maximum trading leverage available by this broker is up to 1:500 for forex instruments and major currency pairs available for retail traders.

    Spreads & Commissions

    The average spread of the EURUSD for the Floating Spread Account is 2.0, the average spread of the EURGBP 1.9, and the average spread of the AUDUSD is 2.2. The average spread of ECN accounts for the EURUSD is 0.5, the average spread for the EURGBP 0.8, and the average spread for the AUDUSD is 0.7. The average spread of Gold Price in US dollar for Floating Spread Accounts is 3.8, and the average spread for Silver Price in US dollar is 3.4. The average spread of Gold Price in US dollar for ECN accounts is 1.5, and the spread for Silver Price in US dollar is 3.6. See the following swap chart:

    Swap
    Product Long Short
    AUDCAD -0.99 -1.47
    AUDCHF 0.83 -3.01
    AUDJPY -0.73 -1.93
    AUDNZD -2.93 -0.21
    AUDUSD -1.34 -1.11
    EURUSD -4.56 0.43

    Trading Platform

    The MT4 trading platform used by Charter has powerful trading functions and analytical capabilities. Apart from Multiple order execution, it enables traders to conduct complete and flexible tradings. At the same time, it also integrates market charts, technical analysis, and order transactions. Three functions are integrated, allowing users to quickly determine trends and determine the best entry and exit time. Besides, the company also provides a multi-account management model, which refers to a practical and convenient way to manage accounts on behalf of clients and manage multiple accounts simultaneously from a single interface. It can quickly execute a large number of customer orders as long as the management account clicks a button, and a large number of transactions can be automatically allocated to their respective customer accounts.

    Virtual Private Server (VPS)

    VPS, also known as Virtual Private Server, is a stand-alone server that runs 24 hours per day. Traders can log into a VPS with a computer or mobile device, without any pullback issues caused by network failure or any other factor that can affect their trading progress. A VPS is suitable for and mainly used by traders who employ automated strategies which require uninterrupted access to the market 24 hours a day.

    Deposit & Withdrawal

    Deposit and withdrawal methods support Bitcoin (deposit time taking 1 day, and the withdrawal time taking 3 days, and the minimum withdrawal amount is 100 US dollars), USDT (the stable value currency U.S. dollar (USD) token Tether USD launched by the Ether company, USDTfor short, 1USDT equals 1 U.S. dollar, deposit taking 1 day, withdrawal taking 3 days, deposit and withdrawal fees are both 5%), UnionPay (no charge for deposit and withdrawal, deposit time taking 1 day, withdrawal taking 3 days , the minimum amount of gold withdrawal is US$100), wire transfer (the deposit and withdrawal taking 3-5 days, the withdrawal fee is 40 US dollars, and the minimum amount of withdrawal is 100 US dollars), Skrill (deposit taking 1 day, the withdrawal taking 3 Day, no deposit fee, withdrawal fee is 1%, the minimum amount for withdrawal is 100 USD), Neteller (Deposit time taking 1 day, withdrawal taking 3 days, no deposit fee, withdrawal fee is 2%, the maximum is 30 USD , The minimum withdrawal amount is US$100), and Local Gateway (currently supported currencies are Thailand, Indonesia, the Philippines and Vietnam, deposit taking 1 day, withdrawal time taking 3 days, no deposit and withdrawal fees, and the minimum withdrawal amount is 100 US dollars).

    Educational & Research Tools

    There are no other educational resources provided by the broker apart from a baic glossary, FAQ, user and installation guiders fro the MT4 trading platform.

    Additional research tools offered by CharterPrime consist of market news, updates and an economic calendar of featured events and data releases.

    Customer Support

    CharterPrime Customer Support team can be contacted within working hours through Live Chat, email or contact form.

    Here are some contact details:

    Telephone: +852 8175 6090

    Email: enquiry@charterprime.com

    Or you can also follow this broker on some social media platforms, such as Facebook, Twitter, Instagram and Linkedin.

    Pros & Cons

    Pros Cons
    ASIC-regulated Product portfolios are not that rich
    Low minimum deposit requirement No 7/24 customer support
    MT4 trading platform
    VPS provided
    High leverage up to 1:500

    Frequently Asked Questions

    Is Charterprime regulated？

    Charterprime is authorized and regulated by the ASIC in Asutralia under regulatory license number 421210.

    Does Charterprime offer a demo account？

    Yes, demo accounts are available with Charterprime.

    What trading platform does CharterPrime provide？

    CharterPrime makes the popular trading platform MT4 available.

    What are CharterPrime's customer service hours？

    The CharterPrime customer service team is available 24/5 from Monday to Friday.

    Can I change my leverage with Charterprime？

    Yes, leverage can be changed by contacting the Charterprime customer support team.

    News

    ExposureClient Opinions: What Do Investors Think About CHARTERPRIME?

    Even though there is a plethora of online FX and CFD brokers to choose from, not all of them can be trusted. The toughest aspect of making an investment is picking the actual one, but doing so is simple if you have some guidance in the beginning. Let's talk about how to stay away from CharterPrime and other questionable brokers today.

    WikiFX
    2022-10-25 10:41
    Client Opinions: What Do Investors Think About CHARTERPRIME?

    NewsWikiFX report: AUD/USD steady around 0.7540 ahead of the RBA monetary policy

    AUDUSD is in a really nice channel where price is respecting both the limits of the channel. AUD/USD steady around 0.7540 ahead of the RBA monetary policy

    WikiFX
    2022-04-18 17:30
    WikiFX report: AUD/USD steady around 0.7540 ahead of the RBA monetary policy
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    Pouppo
    more than one year
    The company requires a minimum deposit of just $100 and is friendly to beginners who want to give it a try. But the level of leverage is not flexible enough, and beginners need to consider it carefully.
    The company requires a minimum deposit of just $100 and is friendly to beginners who want to give it a try. But the level of leverage is not flexible enough, and beginners need to consider it carefully.
    Translate to English
    2024-07-03 16:27
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    翩嗳
    more than one year
    CharterPrime is always my preferred online trading platform, and I normally trade little amounts, no more than $1,000, on this platform. Despite knowing that I do not trade with large sums of money, I am nonetheless provided with competent and patient trading services. I strongly recommend CharterPrime!
    CharterPrime is always my preferred online trading platform, and I normally trade little amounts, no more than $1,000, on this platform. Despite knowing that I do not trade with large sums of money, I am nonetheless provided with competent and patient trading services. I strongly recommend CharterPrime!
    Translate to English
    2023-02-21 21:41
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