Score

1.59 /10
Danger

Charterprime

New Zealand

5-10 years

Regulated in New Zealand

Financial Service Corporate

Suspicious Scope of Business

Suspicious Overrun

High potential risk

D

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Comparison

Quantity 37

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Score

Regulatory Index3.29

Business Index7.59

Risk Management Index0.00

Software Index4.00

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
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Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Regulatory disclosure

Danger

ID BAPPEBTI
2022-02-02
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Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Charterprime

Broker Information

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Company Name

Charterprime Limited

Company Abbreviation

Charterprime

Platform registered country and region

New Zealand

Company website

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Company summary

Pyramid scheme complaint

Expose

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Warning: Low score, please stay away! 4
Previous Detection : 2024-12-23
  • The number of the complaints received by WikiFX have reached 24 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Resolved

The Charterprime platform replied to my email on June 16, saying that it will take 3 to 5 working days to withdraw the funds to the account. It has been more than ten days and the money has not yet been received.

The teacher who instructed me to open an account on Charterprime did not tell me that Charterprime had withdrawn from mainland China market. Because the account has been trade normally, I don't know about Charterprime withdrawal from mainland China. Because I haven’t withdrawn funds before, and I didn’t find out about this, I didn’t know that Charterprime had withdrawn from mainland China market until I was preparing to withdraw funds on June 16. Send an email to Charterprime, and they reply me that the funds will be withdrawn to my account within 3 to 5 working days, and then my account has been frozen, but funds have not arrived until now.

2023-06-29 00:11
Unable to Withdraw

I profited in this platform but can’t withdraw. They want to give me $100,000 to settle this thing. I disagreed and they delete my WeChat

I deposited and traded in CHARTER. The price of XAU/USD fluctuated greatly on the night if August 27, 2020. I traded XAU/USD through my experience and technique and profited. I applied for withdrawal the next day. The customer manager was happy for me that I earned a lot and advised me to withdraw step by step. However, the customer manager talked to me after the request of $50,000 withdrawal. The customer manager said there were some regulations with my orders. I was speechless at that time. The customer manager said I abandoned the stock through A market in the morning now he said it was illegal. Then I was asked to withdraw $100,000 and commissions. Obviously, I disagreed. Why was I just allowed to withdraw $100,000 and commissions? I earned this money by myself. It proved that they didn’t want to pay. My contact was deleted by him after this negotiation failed and no one solve my problem. I emailed the staff in the company, no one replies. Then my account was frozen illegally by this platform for no reason. I wonder if I traded illegal, why did the risk management do nothing to me? The platform is so cunning that I wasn’t allowed to withdraw and even my account was frozen. Later I found out CHARTER didn’t have any license of Forex trading and the regulator was fake. The gang of 111 is in Malaysia. I heard that it was a dealing-desk platform, which swindled Chinese customers specially. I can’t withdraw any amount of $750,000. Obviously a scam. I called the police. I hope all net friends be vigilant and don’t deposit in CHARTER. The customers in CHARTER should withdraw immediately and it’s still uncertain whether you can withdraw or not. I will track this matter for you net friends.

2020-09-08 22:28
    Charterprime · Company summary
    Registered Country/Region Saint Vincent and the Grenadines
    Regulation ASIC
    Minimum Deposit $100
    Maximum Leverage 1:500
    Minimum Spreads From 0.0 pips
    Trading Platform MT4 trading platform
    Demo Account Yes
    Trading Assets Forex, Precious Metals, Indices CFDs, and Spot C ommodities.
    Payment Methods Bitcoin, USDT, Wire Transfer, Skrill, Neteller, Local Gateway
    Customer Support Phone & Email Support

    General Information & Regulation

    Charterprime is a global financial and foreign exchange brokerage group established in 2012, headquartered in Sydney, Australia. The company adopts the STP processing system as its business model and is authorized and regulated by the ASIC in Australia, with regulatory license number 421210.

    Markets Instruments

    Financial instruments can be traded online with Charterprime include forex, precious metals, indices CFDs, and spot commodities.

    Charterprime Account Types

    Three account types are offered by Charterprime: the Variable account, the ECN account and the Swap-free account. The minimum initial deposit for three account is $100, the reasonable amount for most regular traders to get started.

    account-type

    Charterprime Leverage

    CharterPrime as an Australia and New Zealand broker together with its obligations to local regulation still allows high leverage. The maximum trading leverage available by this broker is up to 1:500 for forex instruments and major currency pairs available for retail traders.

    Spreads & Commissions

    The average spread of the EURUSD for the Floating Spread Account is 2.0, the average spread of the EURGBP 1.9, and the average spread of the AUDUSD is 2.2. The average spread of ECN accounts for the EURUSD is 0.5, the average spread for the EURGBP 0.8, and the average spread for the AUDUSD is 0.7. The average spread of Gold Price in US dollar for Floating Spread Accounts is 3.8, and the average spread for Silver Price in US dollar is 3.4. The average spread of Gold Price in US dollar for ECN accounts is 1.5, and the spread for Silver Price in US dollar is 3.6. See the following swap chart:

    Swap
    Product Long Short
    AUDCAD -0.99 -1.47
    AUDCHF 0.83 -3.01
    AUDJPY -0.73 -1.93
    AUDNZD -2.93 -0.21
    AUDUSD -1.34 -1.11
    EURUSD -4.56 0.43

    Trading Platform

    The MT4 trading platform used by Charter has powerful trading functions and analytical capabilities. Apart from Multiple order execution, it enables traders to conduct complete and flexible tradings. At the same time, it also integrates market charts, technical analysis, and order transactions. Three functions are integrated, allowing users to quickly determine trends and determine the best entry and exit time. Besides, the company also provides a multi-account management model, which refers to a practical and convenient way to manage accounts on behalf of clients and manage multiple accounts simultaneously from a single interface. It can quickly execute a large number of customer orders as long as the management account clicks a button, and a large number of transactions can be automatically allocated to their respective customer accounts.

    Virtual Private Server (VPS)

    VPS, also known as Virtual Private Server, is a stand-alone server that runs 24 hours per day. Traders can log into a VPS with a computer or mobile device, without any pullback issues caused by network failure or any other factor that can affect their trading progress. A VPS is suitable for and mainly used by traders who employ automated strategies which require uninterrupted access to the market 24 hours a day.

    Deposit & Withdrawal

    Deposit and withdrawal methods support Bitcoin (deposit time taking 1 day, and the withdrawal time taking 3 days, and the minimum withdrawal amount is 100 US dollars), USDT (the stable value currency U.S. dollar (USD) token Tether USD launched by the Ether company, USDTfor short, 1USDT equals 1 U.S. dollar, deposit taking 1 day, withdrawal taking 3 days, deposit and withdrawal fees are both 5%), UnionPay (no charge for deposit and withdrawal, deposit time taking 1 day, withdrawal taking 3 days , the minimum amount of gold withdrawal is US$100), wire transfer (the deposit and withdrawal taking 3-5 days, the withdrawal fee is 40 US dollars, and the minimum amount of withdrawal is 100 US dollars), Skrill (deposit taking 1 day, the withdrawal taking 3 Day, no deposit fee, withdrawal fee is 1%, the minimum amount for withdrawal is 100 USD), Neteller (Deposit time taking 1 day, withdrawal taking 3 days, no deposit fee, withdrawal fee is 2%, the maximum is 30 USD , The minimum withdrawal amount is US$100), and Local Gateway (currently supported currencies are Thailand, Indonesia, the Philippines and Vietnam, deposit taking 1 day, withdrawal time taking 3 days, no deposit and withdrawal fees, and the minimum withdrawal amount is 100 US dollars).

    Educational & Research Tools

    There are no other educational resources provided by the broker apart from a baic glossary, FAQ, user and installation guiders fro the MT4 trading platform.

    Additional research tools offered by CharterPrime consist of market news, updates and an economic calendar of featured events and data releases.

    Customer Support

    CharterPrime Customer Support team can be contacted within working hours through Live Chat, email or contact form.

    Here are some contact details:

    Telephone: +852 8175 6090

    Email: enquiry@charterprime.com

    Or you can also follow this broker on some social media platforms, such as Facebook, Twitter, Instagram and Linkedin.

    Pros & Cons

    Pros Cons
    ASIC-regulated Product portfolios are not that rich
    Low minimum deposit requirement No 7/24 customer support
    MT4 trading platform
    VPS provided
    High leverage up to 1:500

    Frequently Asked Questions

    Is Charterprime regulated?

    Charterprime is authorized and regulated by the ASIC in Asutralia under regulatory license number 421210.

    Does Charterprime offer a demo account?

    Yes, demo accounts are available with Charterprime.

    What trading platform does CharterPrime provide?

    CharterPrime makes the popular trading platform MT4 available.

    What are CharterPrime's customer service hours?

    The CharterPrime customer service team is available 24/5 from Monday to Friday.

    Can I change my leverage with Charterprime?

    Yes, leverage can be changed by contacting the Charterprime customer support team.

    News

    ExposureClient Opinions: What Do Investors Think About CHARTERPRIME?

    Even though there is a plethora of online FX and CFD brokers to choose from, not all of them can be trusted. The toughest aspect of making an investment is picking the actual one, but doing so is simple if you have some guidance in the beginning. Let's talk about how to stay away from CharterPrime and other questionable brokers today.

    WikiFX
    2022-10-25 10:41
    Client Opinions: What Do Investors Think About CHARTERPRIME?

    NewsWikiFX report: AUD/USD steady around 0.7540 ahead of the RBA monetary policy

    AUDUSD is in a really nice channel where price is respecting both the limits of the channel. AUD/USD steady around 0.7540 ahead of the RBA monetary policy

    WikiFX
    2022-04-18 17:30
    WikiFX report: AUD/USD steady around 0.7540 ahead of the RBA monetary policy

    NewsUSD/CNY fix: 6.3637 vs the previous fix of 6.3716

    USD/JPY struggles around monthly top during four-day uptrend. The USD/JPY pares in a single day gains to 114.10, up 0.07% on a day, during a four-day uptrend to Thursday’s Asian session.

    WikiFX
    2022-01-24 10:32
    USD/CNY fix: 6.3637 vs the previous fix of 6.3716

    NewsAUD/USD keeps post-Fed gains below 0.7200 on upbeat Australia employment data

    AUD/USD reverses pullback form weekly high after Aussie data, holds Fed-linked run-up.

    WikiFX
    2022-01-21 15:57
    AUD/USD keeps post-Fed gains below 0.7200 on upbeat Australia employment data

    User Reviews

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    User comment

    8

    Comments

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    Pouppo
    more than one year
    The company requires a minimum deposit of just $100 and is friendly to beginners who want to give it a try. But the level of leverage is not flexible enough, and beginners need to consider it carefully.
    The company requires a minimum deposit of just $100 and is friendly to beginners who want to give it a try. But the level of leverage is not flexible enough, and beginners need to consider it carefully.
    Translate to English
    2024-07-03 16:27
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    翩嗳
    more than one year
    CharterPrime is always my preferred online trading platform, and I normally trade little amounts, no more than $1,000, on this platform. Despite knowing that I do not trade with large sums of money, I am nonetheless provided with competent and patient trading services. I strongly recommend CharterPrime!
    CharterPrime is always my preferred online trading platform, and I normally trade little amounts, no more than $1,000, on this platform. Despite knowing that I do not trade with large sums of money, I am nonetheless provided with competent and patient trading services. I strongly recommend CharterPrime!
    Translate to English
    2023-02-21 21:41
    Reply
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