Score

1.54 /10
Danger

Pocket Option

Costa Rica

5-10 years

Suspicious Regulatory License

Global Business

High potential risk

AAA

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Comparison

Quantity 17

Exposure

Time Machine
Website

Score

Regulatory Index0.00

Business Index7.22

Risk Management Index0.00

Software Index4.00

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

No valid regulatory information, please be aware of the risk

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Pocket Option

Broker Information

More

Company Name

Infinite Trade LLC

Company Abbreviation

Pocket Option

Platform registered country and region

Costa Rica

Company website

X

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Company summary

Pyramid scheme complaint

Expose

Check whenever you want

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Warning: Low score, please stay away! 2
Previous Detection : 2024-12-22
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 15 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to Withdraw

unable to withdraw

I came third in the tournament, but I was not allowed to withdraw money. After a while, I could no longer participate in the next competition. No matter how much I asked the support, they gave ridiculous answers, and in the end my account was deleted. Unfortunately, this broker is a fraud, do not invest your money here.

2022-09-08 18:02
Unable to Withdraw

293 DAYS AND THE POCKET OPTION REMAINS DENYING

The platform does not respond to the emails I send to support, they are lying saying that I used my balance in negotiations which they know is a lie because they have already sent me a message saying that they had paid my profit and Cubopay had withheld my money, already they invented several contradictory lies to avoid paying the profit that they will withhold from my account which was blocked, they are saying that they refunded my deposit funds which is also a lie as Payretailers sent me an email proving that they had not authorized any refunds, today It has been 293 days since my $6767 profit was withheld by them and the account was blocked! 62 days passed after they messaged me that my refund was being processed and would take 30-60 days to do so! I WANT TO LEAVE MY TOTAL INDIGNATION WITH THE PLATFORM! DO NOT DEPOSIT MONEY IN THIS BROKER, THEIR SUPPORT IS NOT RELIEF, THEY DO NOT RESOLVE THE CUSTOMERS' PROBLEMS, THEY LIE AND USE FALSE INFORMATION TO NOT PAY THE PROFITS, THEY MOCK THE CUSTOMERS! THEY ARE NOT A REPUTABLE COMPANY! I HAVE PROOF OF EVERYTHING AND ALL THE LIES TOLD BY THEM. POCKET Option refund my balance $6767.

2024-02-27 22:13
Scam

Pocket option Scam

I have received Pocket option (Gembell Limited) company financial department to cancel my trading result because I speculated on vulnerabilities of system on Nov 5, 2019. But it is not a fact. My investment strategy is simple, just short Exotic currency USDTRY and buy back in the medium term. I will not do day trading. I deposited USD 1000(Oct 10 2019) and USD 1000(Oct 14 2019) start to trade. Within this period, I executed total 4 transactions, all are short USDTRY. It is a very simple.

2021-09-14 16:09
Unable to Withdraw

They wiped out my account with 10000$ Fraudsters

On December 2022 I learn and read about Binary trading, I was already trading on Forex but that style of trading is not suitable for me. I need quick result of every trade thats why I learn and develop my trading strategy and Trading system too fast and become profitable in few months. Pocket option is the second website where I ragistered and Complete my profile verification. But when I become profitable that Time I was in lose about 3000$ So I recovere all of my amount and Plus 7111$ more profit. I try to withdraw my money. They declined it by Selfie verification. I complete my verification and Again Try to withdraw money. Then Again they decline it that the adress verification is required. I provide my Orignal document they Accept it. then 3rd time I Requested for Withdrawal again they decline it by Wrong Adress. and Ask for Credit card verification. I provide Card pictures. After sending My Card pictures approximately 3 hours later I received 2 messages one Verifications is competed. I was happy that (Jhan chut gia) and in the second message is Most shit reason that I'm using bot and my Account is wiped up by The Most Smart Scammers in world. this is The real story that what I face this month. I delete my account and Share here this honest Review. some people is in the favor of Pocket option they are because they are only Affiliate with him. to drive them more Poeples for wiping out there accounts and money. When you lose they will never ask you for any type of verification. And Last point. Goto Pocket option home page goto review section in the bottom and check out the profiles of persons who give them reviews they are already in loses or offline accounts. You will see only newbie accounts. They are clear fraudster. and Support team is also very unmannered peoples. I will ask them On the day of judgment. because they wast my previous time. and hard earned money. Stay Safe.

2023-04-27 04:14
    Sources
    Pocket Option · Company summary
    Registered in Marshall Islands
    Regulated by No effective regulation at this time
    Year(s) of establishment 2-5 years
    Trading instruments currency, commodities, stocks, cryptocurrencies, indices
    Minimum Initial Deposit $5
    Maximum Leverage Information not available
    Minimum spread Information not available
    Trading platform Web application for any device
    Deposit and withdrawal method cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, and PayRedeem), and various cryptocurrencies such as Bitcoin, Tether and more
    Customer Service phone number, address, live chat
    Fraud Complaints Exposure Yes

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    Pros and cons of Pocket Option

    Pros of Pocket Option:

    • Low minimum deposit requirement of $5, making it accessible for traders with small budgets.

    • Wide range of trading instruments available, including currencies, commodities, stocks, cryptocurrencies, and indices.

    • Convenient deposit and withdrawal options, such as cards, e-payments, and cryptocurrencies.

    • No commissions charged for deposits and withdrawals, allowing for cost-effective transactions.

    • Comprehensive educational resources, including tutorials, guides, and trading strategies, to enhance traders' knowledge and skills.

    • Multiple customer support options, including a support desk, community help feature, hotline, and social media channels, ensuring assistance is readily available.

    • Demo account feature for traders to practice and familiarize themselves with the platform without risking real money.

    Cons of Pocket Option:

    • Lack of information regarding spreads, commissions, and maximum leverage, making it difficult for traders to assess the cost of trading.

    • Unregulated status, as Pocket Option is registered in the Marshall Islands and does not operate under effective regulation.

    • Limited transparency regarding real account details, potentially raising concerns for traders seeking more information before investing.

    • Limited availability of information on the company's website, which may leave traders with unanswered questions or a lack of clarity on certain aspects.

    • Please note that the information provided here is based on the information given and should be evaluated in combination with additional research and due diligence.

    What type of broker is Pocket Option?

    Advantages Disadvantages
    Pocket Option offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, Pocket Option has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

    Pocket Option is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, Pocket Option acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that Pocket Option has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with Pocket Option or any other MM broker.

    General information and regulation of Pocket Option

    Pocket Option is an unregulated forex broker registered in the Marshall Islands. Established within the last 2-5 years, it offers a wide range of trading instruments, including currencies, commodities, stocks, cryptocurrencies, and indices. The company provides a web application for trading on various devices, supports multiple deposit and withdrawal methods, and offers customer service in multiple languages. While it offers a demo account for traders to practice with virtual money, important details such as spreads, commissions, and maximum leverage are undisclosed. Traders should exercise caution due to the company's unregulated status and limited transparency.

    In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

    General information

    Market instruments

    Advantages Disadvantages
    Diversification: Access to a wide range of asset classes Lack of specific information on available instruments
    Opportunity for profit: Multiple markets to trade in Limited information on minimum spread and maximum leverage
    Flexibility: Ability to choose from different investment options Potential higher risks due to lack of regulation
    Market coverage: Exposure to various sectors and industries Limited transparency and oversight

    Pocket Option offers a diverse range of trading instruments suitable for traders of different preferences. With access to currencies, commodities, stocks, cryptocurrencies, and indices, traders have the opportunity to diversify their portfolios and take advantage of market opportunities across various asset classes. This instrument dimension provides flexibility and allows traders to explore different markets based on their trading strategies and preferences.

    Market instruments

    Spreads and commissions for trading with Pocket Option

    Advantages Disadvantages
    Unknown spreads: No information on minimum spreads Lack of transparency in evaluating trading costs
    Potential cost savings: Spreads and commissions may be competitive Difficulty in comparing pricing with other brokers
    Flexibility in trading: Potential for variable spread offerings Uncertainty about the impact of spreads on profitability
    Potential for favorable trading conditions Limited information on commissions and additional costs

    Pocket Option does not provide specific information regarding spreads and commissions, making it challenging for traders to evaluate the costs associated with trading. The lack of transparency in this dimension can create uncertainty when it comes to assessing the overall expenses and comparing Pocket Option with other brokers.

    However, there are potential advantages to this situation. While the spreads are unknown, there is a possibility that they could be competitive, potentially resulting in cost savings for traders. The flexibility in trading is also a potential benefit, as Pocket Option may offer variable spread offerings that suit different trading strategies and market conditions. Traders may also find favorable trading conditions, although the exact details are not disclosed.

    On the downside, the absence of information on spreads and commissions hinders traders from accurately evaluating the impact of trading costs on their profitability. Additionally, the lack of transparency makes it difficult to compare Pocket Option's pricing with other brokers in the market. Furthermore, traders may not have visibility on any additional costs or commissions that may be applicable.

    Trading accounts available in Pocket Option

    Advantages Disadvantages
    Risk-free practice: Demo account allows trading with virtual money Limited information on real account types and features
    Platform familiarity: Opportunity to explore and test different trading platforms Lack of transparency on minimum spreads and leverage
    Strategy development: Test trading strategies without risking real funds Limited insight into account benefits and conditions
    Education and learning: Learn about trading features and tools Uncertainty regarding account types and their specific features

    Pocket Option offers a demo account where traders can experience the platform's benefits without any financial risk. This allows users to practice trading strategies, familiarize themselves with the platform, and explore different trading options. The demo account is a valuable tool for beginners to learn about trading features, experiment with different approaches, and gain confidence before transitioning to live trading.

    However, it is worth noting that there is limited information available regarding the real account types offered by Pocket Option. Traders may not have a comprehensive understanding of the account features, minimum spreads, and leverage available on live accounts. Additionally, the specific benefits and conditions associated with different account types are not disclosed.

    Trading platform(s) that Pocket Option offers

    Advantages Disadvantages
    Accessibility: Accessible on various devices and platforms Potential limitations in terms of features or functionality
    Convenience: No need to download or install additional software Reliance on internet connectivity for access
    Flexibility: Allows trading on-the-go Potential differences in user experience across platforms
    Compatibility: Supports iOS, Android, web app, and telegram bot Possible limitations in terms of technical support or updates

    Pocket Option offers a web application that is compatible with various devices and platforms, including iOS, Android, web app, and a Telegram bot. This multi-platform support provides traders with accessibility and convenience, allowing them to access their trading accounts without the need for additional downloads or installations.

    The web application's compatibility ensures flexibility, enabling traders to engage in trading activities while on-the-go. This dimension allows traders to have a seamless trading experience across different devices, providing convenience and flexibility to manage their trades.

    However, there may be potential disadvantages associated with this dimension. While the web application offers accessibility on multiple platforms, there could be limitations in terms of features or functionality compared to dedicated software platforms. Additionally, the reliance on internet connectivity for access may pose challenges in areas with unstable or limited internet connections.

    Trading platform(s)

    Maximum leverage of Pocket Option

    Advantages Disadvantages
    Increased trading power and potential profitability Higher risk of losses
    Opportunity to amplify returns Potential for overexposure and margin calls
    Access to larger positions with a smaller investment Limited risk management control
    Flexibility in adjusting trading strategies and positions Potential regulatory restrictions on high leverage

    Pocket Option does not disclose the maximum leverage offered, which is an essential factor for traders to consider. Leverage allows traders to control larger positions in the market with a smaller investment, potentially amplifying both profits and losses. However, it is important to be aware of the advantages and disadvantages associated with leverage.

    Deposit and Withdrawal: methods and fees

    Advantages Disadvantages
    Wide range of deposit and withdrawal options Potential security risks with cryptocurrency transactions
    Convenient and accessible payment methods Potential fees imposed by payment providers
    Low minimum deposit and withdrawal requirements Limited information provided on withdrawal processing times
    No commissions charged for deposits and withdrawals Dependency on third-party payment processors
    Flexibility in using both traditional and digital payment methods Potential limitations on withdrawal amounts

    Pocket Option offers a variety of deposit and withdrawal methods, providing traders with convenience and accessibility. Users can choose from options such as cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, and PayRedeem), and cryptocurrencies like Bitcoin and Tether.

    The minimum deposit requirement of only $5 makes it accessible to traders with different budget levels. Similarly, the minimum withdrawal amount of $10 allows for flexibility in managing funds. Notably, Pocket Option does not charge any commissions for deposits and withdrawals, which is advantageous for traders.

    However, there are certain considerations to keep in mind. When using cryptocurrencies, there may be potential security risks associated with transactions. Traders should take appropriate measures to ensure the security of their cryptocurrency transactions.

    Furthermore, while Pocket Option does not charge commissions, it's important to note that payment providers may impose fees on certain transactions. Traders should familiarize themselves with the fee structure associated with their chosen payment methods.

    Additionally, the platform does not provide detailed information on the withdrawal processing times, which may require users to inquire or seek clarification directly from customer support.

    Moreover, the reliance on third-party payment processors introduces a level of dependency on their services and operational efficiency. It's advisable to be aware of the terms and conditions set by these processors.

    deposit and withdrawal

    Educational resources in Pocket Option

    Advantages Disadvantages
    Comprehensive educational resources Lack of personalized guidance
    Tutorials, guides, and trading strategies available Self-directed learning may require additional effort
    Accessible help section for easy navigation Potential information overload
    Enhances knowledge and understanding of trading concepts May not cater to all learning preferences
    Self-paced learning allows flexibility in studying Lack of interactive learning components

    Pocket Option provides a comprehensive range of educational resources in their help section. Traders can access tutorials, guides, and various trading strategies, enabling them to enhance their knowledge and understanding of trading concepts. The availability of these resources in one place makes it convenient for users to navigate and explore the educational materials.

    By offering tutorials, guides, and trading strategies, Pocket Option empowers traders to engage in self-paced learning. This flexibility allows individuals to study at their own convenience and progress at their preferred pace. The educational resources serve as valuable references for traders seeking to improve their trading skills and expand their knowledge in the financial markets.

    However, it's important to note that while the educational resources are comprehensive, they may not provide personalized guidance tailored to individual traders' needs. Some individuals may require additional support or a more interactive learning experience. The self-directed nature of the educational resources means that traders need to take the initiative to seek out and engage with the materials actively.

    Customer service of Pocket Option

    Advantages Disadvantages
    Multiple channels of support available Limited availability of hotline hours
    Community support for connecting with other traders Response time may vary
    Multilingual service for enhanced accessibility Lack of personalized support
    Social media presence for easy communication Potential language barriers
    Built-in support desk for direct assistance Reliance on digital communication channels

    Pocket Option offers a variety of customer care options to assist users with their inquiries and concerns. Traders can reach out to the support team through the built-in Support Desk, where they can receive direct assistance for their specific needs. Additionally, there is a Community Help feature, allowing users to connect with a global community of traders, share knowledge, ask questions, and find answers.

    The availability of multilingual service in multiple languages enhances accessibility and accommodates users from various regions. Traders can communicate with support specialists in their preferred language, including English, Russian, Portuguese, Spanish, and more.

    Moreover, Pocket Option maintains a social media presence on platforms such as Twitter, Facebook, YouTube, Instagram, and Telegram, making it convenient for users to engage with the company and seek assistance through familiar channels.

    customer care

    Conclusion

    In conclusion, Pocket Option is an unregulated forex broker based in the Marshall Islands. While it offers a diverse range of trading instruments and a user-friendly web application for trading on different devices, there are several concerns to consider. The lack of effective regulation raises questions about the company's transparency and client protection. The undisclosed spreads, commissions, and maximum leverage make it difficult for traders to assess the overall cost of trading. However, the low minimum deposit requirement and convenient deposit and withdrawal methods can be seen as advantages for some traders. The comprehensive educational resources, including tutorials and trading strategies, provide some support for traders looking to enhance their knowledge and skills. Customer care options, such as the support desk and community help, offer assistance and the ability to connect with other traders. Nonetheless, it is essential to approach Pocket Option with caution due to the absence of regulation and the limited information available regarding key aspects of their services. Traders should carefully evaluate the risks and consider alternative options before engaging with this broker.

    Frequently asked questions about Pocket Option

    • Question: What trading instruments are available on Pocket Option?

    • Answer: Pocket Option offers a variety of trading instruments, including currency pairs, commodities, stocks, cryptocurrencies, and indices.

    • Question: What is the minimum deposit requirement on Pocket Option?

    • Answer: The minimum deposit requirement on Pocket Option is $5, making it accessible for traders with different budget sizes.

    • Question: What are the available deposit and withdrawal methods on Pocket Option?

    • Answer: Pocket Option supports convenient deposit and withdrawal methods, including cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, PayRedeem), and various cryptocurrencies such as Bitcoin and Tether.

    • Question: Are there any fees for deposits and withdrawals on Pocket Option?

    • Answer: Pocket Option does not charge any commissions for deposits and withdrawals, allowing traders to manage their funds more efficiently.

    • Question: Can I try out the platform before investing real money?

    • Answer: Yes, Pocket Option provides a demo account feature where traders can experience the platform's benefits using virtual money. It's a risk-free way to explore the platform's functionalities without any investment.

    • Question: What educational resources are available on Pocket Option?

    • Answer: Pocket Option offers a comprehensive range of educational resources, including tutorials, guides, and various trading strategies in the help section. Traders can access these resources to enhance their trading knowledge and skills.

    • Question: What customer support options are available on Pocket Option?

    • Answer: Pocket Option provides multiple customer support options, including a built-in support desk, a community help feature, a hotline with specific hours of operation, and the ability to send messages through various social media platforms. Traders can choose the most suitable channel to seek assistance and get their questions answered.

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    User Reviews

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    FX1166963742
    0-3months
    What happened to me is that I traded in PO TRADE LTD/ POCKET OPTION correctly and officially and I have evidence that my deals are correct with all my trades as my profits amounted to more than 115 million dollars correctly and officially and I was surprised that pocket option blocked my account and stole my profits and manipulated the timing of my deals in the account statement in a fraudulent manner to show that my profits were due to a technical glitch but pocket option does not know that I have documented screenshots of all my deals within the application in my account which prove the correct timing and validity of my deals and profits and therefore the fraud that pocket option is doing will not benefit it and I will not give up my right at all and I will continue to demand my right until I recover all my profits. As trading can lose millions of dollars and also make millions of dollars and therefore no company has the right to confiscate the profits of any client .Whatever
    What happened to me is that I traded in PO TRADE LTD/ POCKET OPTION correctly and officially and I have evidence that my deals are correct with all my trades as my profits amounted to more than 115 million dollars correctly and officially and I was surprised that pocket option blocked my account and stole my profits and manipulated the timing of my deals in the account statement in a fraudulent manner to show that my profits were due to a technical glitch but pocket option does not know that I have documented screenshots of all my deals within the application in my account which prove the correct timing and validity of my deals and profits and therefore the fraud that pocket option is doing will not benefit it and I will not give up my right at all and I will continue to demand my right until I recover all my profits. As trading can lose millions of dollars and also make millions of dollars and therefore no company has the right to confiscate the profits of any client .Whatever
    Translate to English
    +3
    2024-10-25 01:39
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    search4 quintelintelligenceltd c o m
    more than one year
    This is a scam company. They will not give you back your money. All your coins gone within seconds. They are very terrible at responding to mails too. Was only able to get my money from them via the name above. .quintelintelligenceltd
    This is a scam company. They will not give you back your money. All your coins gone within seconds. They are very terrible at responding to mails too. Was only able to get my money from them via the name above. .quintelintelligenceltd
    Translate to English
    2023-11-17 02:41
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