Score

1.53 /10
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KEYTRADE

Suspicious Regulatory License

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Business Index7.16

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No valid regulatory information, please be aware of the risk

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Company Name

Keytrade Bank

Company Abbreviation

KEYTRADE

Platform registered country and region

France

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Warning: Low score, please stay away! 2
Previous Detection : 2024-11-11
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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KEYTRADE · Company summary
Aspect Information
Registered Country Belgium
Company Name Keytrade Bank
Regulation No regulatory oversight
Services Banking, Investing, Borrowing
Account Types Current Account, Savings Accounts, Debit Cards, Visa Credit Cards, Keyplan, Keyprivate, Keyhome (mortgages)
Customer Support Phone, Email, Online Form, Social Media

Overview

Keytrade Bank, headquartered in Belgium, operates without regulatory oversight. The company offers a comprehensive range of financial services, including banking, investing, and borrowing. Customers can access various account types such as current accounts, savings accounts, debit cards, Visa credit cards, investment plans like Keyplan, personalized portfolio management with Keyprivate, and mortgage solutions through Keyhome. Additionally, Keytrade Bank provides customer support via phone, email, online form submissions, and social media channels.

Overview

Regulation

Keytrade Bank provides a range of financial services without regulatory oversight. While this may offer flexibility, it also raises concerns regarding consumer protection and accountability. Customers should carefully consider the implications of banking with an institution lacking regulatory supervision.

Regulation

Pros and Cons

Keytrade Bank offers a range of financial services tailored to meet diverse customer needs, but it operates without regulatory oversight, potentially raising concerns about consumer protection and accountability.

Pros Cons
  • Offers free banking accounts
  • Operates without regulatory oversight
  • Provides diverse investment options
  • Limited physical branch network
  • Personalized portfolio management
  • Transaction fees for trading may apply
  • Convenient debit and credit cards
  • Limited support availability outside regular hours
  • Accessible customer support
  • Some fees may apply for certain services

In summary, Keytrade Bank offers various financial services, including free banking accounts, diverse investment options, personalized portfolio management, and convenient cards. However, operating without regulatory oversight and limited branch network may pose concerns for some customers.

Services

Keytrade Bank is a financial institution that offers a range of banking, investing, and borrowing services to its customers. Here's an overview of its main business areas:

  1. Banking: Keytrade Bank provides all-in-one banking solutions, offering free bank accounts, debit and credit cards, and bonus rewards for transactions. It also offers savings accounts, allowing customers to save according to their own pace and build a financial cushion for unforeseen expenses.

Services
  1. Investing: Keytrade Bank offers various investment options to its customers. Keyplan is an investment plan that allows users to invest effortlessly in a diversified basket of funds. Keyprivate offers personalized portfolio management services, where experts actively manage portfolios of trackers tailored to individual investment goals and risk preferences. Additionally, the bank provides trading services, giving customers access to different markets and tools to make their own investment decisions.

Services
  1. Borrowing: Under its borrowing services, Keytrade Bank offers Keyhome, which includes mortgage solutions for individuals looking to finance building projects, purchase homes, renovate properties, or refinance existing mortgages.

Services

Overall, Keytrade Bank aims to provide comprehensive financial solutions to meet the diverse needs of its customers, ranging from everyday banking to long-term investing and borrowing.

Fees

eytrade Bank offers a wide range of banking, investing, and trading services to its customers, each with its own set of fees. Here's a detailed description of these services and their associated charges:

Banking Services:

  1. Current Account:

    1. Bonus for each transaction: Receive 5 cents

    2. Transactions in Eurozone: Free

    3. Opening, management, and closing charges: Free

  2. Savings Accounts:

    1. Opening, management, and closing charges: Free

    2. Basic interest rate: 0.90%

    3. Fidelity premium: 1.65%

    4. High Fidelity Savings Account:

    5. Opening, management, and closing charges: Free

    6. Basic interest rate: 1.00%

    7. Fidelity premium: 0.50%

    8. Azur Savings Account:

  3. Debit Cards:

    1. New PIN code: Free

    2. Replacement: Free

    3. Blocking: Free

    4. Additional card: Free

    5. Cash withdrawal in Eurozone: Free

    6. Transactions in Eurozone: Free

  4. Visa Credit Cards:

    1. Blocking, Replacement, and New PIN code: Free

    2. Classic: up to €2000 per month

    3. Gold: up to €5000 per month

    4. Platinum: up to €10,000 per month

    5. Monthly limit:

    6. Classic: €25 per year

    7. Gold: €50 per year

    8. Platinum: €150 per year

    9. Low usage annual fee (if transactions are less than 12 per year):

    10. Annual fee: Free for the first year, remains free after 1 year if used at least 12 times per year

Investing Services:

  1. Keyplan:

    1. Entry and Exit costs: Free

  2. Keyprivate:

    1. Discretionary portfolio management: 0.91% per year (incl. VAT and excl. taxes)

  3. Trading:Trading account opening, Annual charges, and Account closing: Free

    1. Transaction fees: Varies based on the market and type of transaction

    2. Custodian fees for corporate individuals: 0.10% excl. VAT per year (payable quarterly)

    3. Custodian fee for Low Priced Securities: €5 per line per month

    4. Custodian fees: Free

Trading Transaction Fees (Sample):

Fees vary depending on the market and transaction amount, ranging from €7.50 to €49.95 for stocks, ETFs, and options on various exchanges.

Bonds Fees:

Primary market (Issue): Varies

Secondary market online: 0.20% (min. €29.95)

Secondary market offline: 0.50%

This comprehensive suite of services covers various aspects of personal finance, from everyday banking needs to long-term investing and trading in global markets. Below is a consolidated table summarizing the fees for each service:

Service Fee
Banking
Current Account Free
Savings Accounts Free
Debit Cards Free
Visa Credit Cards Free (annual fee varies)
Investing
Keyplan Free
Keyprivate 0.91% per year
Trading Varies (transaction fees apply)
Bonds
Primary Market Varies
Secondary Market Online 0.20% (min. €29.95)
Secondary Market Offline 0.50%

This table provides a clear overview of the fees associated with each service offered by Keytrade Bank, enabling customers to make informed decisions about their financial activities.

Fees

Customer Support

Keytrade Bank offers customer support through various channels:

  1. Phone: Customers can call +32 2 679 90 00 for assistance from Monday to Friday, 09:00 to 22:00. Limited support is available outside these hours.

  2. Email: Reach out via email to info@keytradebank.com. Expect a prompt response.

  3. Online Form: Fill out a form on the website for queries.

  4. Social Media: Follow on Facebook and YouTube for updates and direct messaging.

These channels ensure accessible and responsive support for all customer needs.

Customer Support

Conclusion

In conclusion, Keytrade Bank offers a comprehensive range of financial services, including banking, investing, and borrowing, tailored to meet the diverse needs of its customers. With free banking accounts, investment plans like Keyplan, personalized portfolio management with Keyprivate, and borrowing options such as Keyhome mortgages, Keytrade Bank strives to provide accessible and efficient solutions for individuals looking to manage their finances effectively. Coupled with transparent fee structures and accessible customer support through multiple channels, Keytrade Bank aims to empower customers in their financial journey, offering convenience, reliability, and personalized assistance when needed.

FAQs

Q: How can I open a current account with Keytrade Bank?

A: Opening a current account with Keytrade Bank is easy and free. Simply visit our website or mobile app to start the process online.

Q: What investment options does Keytrade Bank offer?

A: Keytrade Bank offers various investment options, including Keyplan for effortless investing in diversified funds, personalized portfolio management with Keyprivate, and trading services for those who prefer to make their own investment decisions.

Q: Are there any fees associated with debit card transactions in the Eurozone?

A: No, debit card transactions in the Eurozone are completely free with Keytrade Bank, allowing you to conveniently make purchases without worrying about extra charges.

Q: Can I contact Keytrade Bank outside of regular business hours?

A: Yes, Keytrade Bank's customer support is available outside regular business hours for inquiries related to cards, payments, and investments from 17:00 to 22:00 on weekdays.

Q: What are the benefits of using Keytrade Bank's Visa credit cards?

A: Keytrade Bank's Visa credit cards offer various benefits, including no annual fee for the first year, free replacement and blocking services, and bonus rewards for usage, making them a convenient and rewarding payment option.

Risk Warning

Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.

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FX1233622482
more than one year
Fantastic service at KEYTRADE. Helpful, thorough and understanding! Completely trusted them with a substantial sum of money. Will use KEYTRADE in future and highly recommend them.
Fantastic service at KEYTRADE. Helpful, thorough and understanding! Completely trusted them with a substantial sum of money. Will use KEYTRADE in future and highly recommend them.
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2023-02-17 10:07
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Barry33445
more than one year
Here's what everyone should know about KEYTRADE: They want their traders to WIN!!! Straight forward to use, the team were very responsive and great to deal with! Would highly recommend it. Excellent customer service!
Here's what everyone should know about KEYTRADE: They want their traders to WIN!!! Straight forward to use, the team were very responsive and great to deal with! Would highly recommend it. Excellent customer service!
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2023-02-15 15:20
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