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Score
Malta
5-10 yearsSuspicious Regulatory License
Suspicious Overrun
High potential risk
Benchmark
Influence
Add brokers
Comparison
Quantity 60
Exposure
Score
Regulatory Index0.00
Business Index7.51
Risk Management Index0.00
Software Index9.56
License Index0.00
Single Core
1G
40G
Danger
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Company Name
FXDD GLOBAL
Company Abbreviation
FXDD
Platform registered country and region
Malta
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
Unable to log in!!
It has been over two months, two withdrawal requests, and they are still in pending status. Please help me! 😭
I have been requesting withdrawal of all possible options and amounts since March 18th, and it always remains pending.
FXDD platform is a platform I have been using for more than ten years. I didn't expect that I can't withdraw money now, customer service is unresponsive, or I have been scammed. I am speechless.
Withdrawal of principal for one week, no response, no response to email
Customer service and website are closed. I can't log in to my account and can't withdraw several thousand US dollars.
I can't withdraw my funds. I applied in early June, but I haven't withdrawn my funds yet. Customer service won't respond.
Even after repeatedly requesting withdrawals, the funds remained at 0 without any withdrawals being made... I can't even log in anymore. Even after contacting them, I haven't received any response. Unfortunately, I didn't keep any evidence such as photos, so there's nothing I can do.
Cannot contact anything, no response to emails, and cannot access the platform.
Since June 2024, the commission refunds have not been credited to my account, and now I cannot log in to my account.
The problem of not being able to withdraw funds now is due to shell companies in domestic, and it has nothing to do with the American FXDD company.
I am an agent client of FXDD company. Before May 2024, the agent commission was transferred to my account on the 15th of each month. However, the commission of over $4000 for June and July 2024 has not been credited to my account. I have been sending emails to customer service every day, but they have not replied. I have not received any email from FXDD customer service until now.
After depositing in June, I haven't received it until now, and customer service hasn't responded either.
Multiple withdrawal requests have been made, but the platform does not pay out, and customer service does not respond.
It's been over two months; I can't withdraw funds, customer service is unreachable, and I can't log into the client. Finally, the MT4 server is gone, and I can no longer log in at all.
FXDD is a fraudulent American company; everyone should avoid opening accounts with this company. Currently, FXDD's trading accounts cannot even connect, let alone withdraw funds. Customer service does not respond to emails, and there is no Chinese consultation phone number. Those considering opening an account should opt for companies with dedicated Chinese consultation phone numbers for more reliable and secure financial transactions.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
FXDD Review Summary in 10 Points | |
Founded | 2002 |
Registered Country/Region | Malta |
Regulation | MFSA (Suspicious clone) |
Market Instruments | Forex, Metals, Stocks, Energies, Indices, Stocks and Cryptocurrencies |
Demo Account | Available |
Leverage | 1:30/1:100 |
EUR/USD Spread | 1.8 pips |
Trading Platforms | MT4, MT5, WebTrader and FXDD Mobile |
Minimum deposit | N/A |
Customer Support | 24/5 live chat, phone, email |
FXDD, a trading name of FXDD GLOBAL, is an online trading broker established in Malta in 2002. FXDD is regulated by the Malta Financial Services Authority (MSFA, suspicious clone) (License No. C48817). The broker provides access to various financial instruments, including currencies, commodities, metals, and indices, through multiple trading platforms.
In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.
Pros | Cons |
• Multiple trading assets and funding options | • Suspicious clone |
• MT4 and MT5 supported | • Regional restrictions |
• 24/5 customer support with multiple contact options | • Some negative reviews from clients |
• No deposit or withdrawal fees for most methods | • Inactivity fee charged after 90 days |
• Rich educational resources |
Overall, while FXDD offers a range of benefits including a diverse range of trading instruments and various trading platforms, potential users should also consider the reported issues and fees before deciding if FXDD is the right fit for their needs.
There are many alternative brokers to FXDD depending on the specific needs and preferences of the trader. Some popular options include:
BDSwiss - a reliable and regulated broker with a user-friendly platform and a range of educational resources, but its fees and limited product offerings may not be suitable for all traders.
Darwinex - a unique broker that offers a social trading platform and innovative investment opportunities, but its high minimum deposit and limited product range may not be ideal for all traders.
Equiti - a well-regulated broker with a strong focus on transparency and client education, offering a variety of trading platforms and a wide range of instruments, but its fees may be higher than some competitors.
Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.
The presence of a suspicious clone Malta Financial Services Authority (MFSA) license raises concerns about the legitimacy and credibility of FXDD. It also has got many negative reviews from the clients complaining about the platform. It is important for potential clients to conduct their own due diligence and research, as well as consider factors such as regulatory compliance, customer reviews, and transparency before deciding whether to engage with the company.
FXDD provides investors with access to popular tradable instruments in the financial markets across six asset classes, mainly Forex, Metals, Stocks, Energies, Indices, Stocks and Cryptocurrencies. Traders can access the forex market including majors, minors, and exotics. Metals such as Gold, Silver, and Platinum can be traded as well. Stocks of some of the world's leading companies are also available to trade with FXDD. Energies such as crude oil and natural gas, and Indices including S&P 500 and Nasdaq are also popular tradable instruments offered by FXDD. Lastly, FXDD also offers cryptocurrencies like Bitcoin, Ethereum, and Litecoin. With such a diverse range of instruments, FXDD provides traders with plenty of options to invest in the financial markets.
FXDD offers two types of accounts for traders, namely Standard accounts and ECN accounts. The Standard account is suitable for beginners or those who want to trade in smaller amounts. On the other hand, the ECN account is designed for more experienced traders who want to benefit from tighter spreads and faster execution speeds, with the added benefit of no dealing desk intervention. Standard or ECN available on MetaTrader4/5, ECN only on WebTrader. Additionally, FXDD offers a demo account for traders to practice their strategies in a risk-free environment.
Leverage depends on the instruments traded and is defined by the regulatory restrictions together with the traders level of proficiency. So the available leverage allows to trade with increased level-up to 1:30, yet the professional traders may be entitled to higher leverage of up to 1:100. However, it's important to remember that higher leverage also increases the potential risk, so traders should exercise caution and consider their risk tolerance before using high leverage ratios.
Spreads and commissions vary depending on the account type and trading instrument. Take EUR/USD pair as an example, the spread is floating around 1.8 pips on the Standard account, while floating around 0.3 pips on the ECN account. There is no commission on the Standard account, while ECN accounts do charge a commission. Specifically, $0.299 per 10,000 for EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, EUR/JPY and GBP/JPY; $0.400 per 10,000 for others.
Below is a comparison table about spreads and commissions charged by different brokers:
Broker | EUR/USD Spread | Commission |
FXDD | 1.8 pips | None |
BDSwiss | 0.3 pips | None |
Darwinex | 0.5 pips | variable |
Equiti | 0.0 pips | $3.50/lot |
Note: Spreads can vary depending on market conditions and volatility.
FXDD Trading provides traders with access to the popular MetaTrader 4 and MetaTrader 5 trading platforms, which are known for their user-friendly interface and powerful analytical tools. In addition to these market-leading platforms, FXDD also offers its own fully-featured WebTrader platform, which is accessible from any browser without the need to download any software. For traders who prefer to trade on-the-go, FXDD Mobile is a mobile app that is available for both iOS and Android devices, and is specifically designed for advanced traders who require real-time access to their trading accounts.
Overall, FXDD's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:
Broker | Trading Platforms |
FXDD | MetaTrader 4, MetaTrader 5, WebTrader, FXDD Mobile |
BDSwiss | MetaTrader 4, MetaTrader 5, BDSwiss WebTrader |
Darwinex | MetaTrader 4, MetaTrader 5, cTrader |
Equiti | MetaTrader 4, MetaTrader 5, WebTrader |
FXDD works with numerous means of deposit and withdrawal choices, consisting of Visa, UnionPay, Neteller, Skrill, Bank Wire and TMI Trust Company. Most deposits and withdrawals do not incur any fees, although TMI Trust Company may charge some unspecified deposit and withdrawal fees.
FXDD | Most other | |
Minimum Deposit | N/A | $100 |
It is common for brokers to charge an inactivity fee to cover the costs of maintaining an account that is not being used. FXDD also applies an inactivity administrative charge to accounts that are inactive for more than 90 days.
The amount of the fee depends on how long the account has been inactive, $40 for accounts inactive for less than 1year, $50 for accounts inactive for 1-2 years, $60 for accounts inactive for 2-3 years, and $70 for accounts inactive for over 3 years. Traders should keep this in mind when considering opening an account with FXDD and ensure that they maintain regular trading activity to avoid these fees.
See the fee comparison table below:
Broker | Deposit Fee | Withdrawal Fee | Inactivity Fee |
FXDD | Free | Free | Yes |
BDSwiss | Free | $5-$10 | Yes |
Darwinex | Free | Free | No |
Equiti | Free | Free | No |
FXDD follows standard trading hours typically Sunday 5 pm to Friday 5 pm (EST). Monthly trading hours may change by instrument and are posted on the latest news section of the brokers website.
FXDDs customer support can be reached 24/5 hours (Sunday 5PM to Friday 4:55PM EST) by live chat, telephone: +1 (212) 720-7200, email: support@fxddtrading.com or request a callback. You can also follow this broker on social networks such as Twitter, Facebook, and YouTube. Company address: FXDD Trading, Clarendon House, 2 Church Street, Hamilton HM 11, Bermuda.
Overall, it appears that FXDD is committed to providing accessible and responsive customer support to its clients.
Pros | Cons |
• Available 24/5 | • No 24/7 customer support |
• Multiple contact options | |
• Active on social media platforms |
Note: These pros and cons are subjective and may vary depending on the individual's experience with FXDD's customer service.
FXDD offers a range of educational resources to help traders improve their knowledge and skills. The broker provides daily market analysis and research reports, which can be accessed on their website. They also offer a variety of online tools such as trading calculator, trading guides and VPS. Traders can find a range of account forms, including account applications and funding forms, to make it easy to manage their accounts. Additionally, FXDD provides a comprehensive FAQ section and glossary of financial terms to help traders better understand the markets and trading concepts.
It is not uncommon for trading platforms to encounter technical issues or glitches from time to time, and FXDD is no exception. On our website, you can see that some users have reported many problems with their platform. While there have been some reports of users experiencing problems with the platform, it is difficult to determine the extent of these issues without further information or context. It is always recommended to thoroughly research and review a broker before deciding to invest with them.
You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.
Taking into account FXDD's trading conditions, customer support, and educational resources, it may be considered a potentially viable option for traders. However, the reports of a suspicious clone license and mixed reviews from clients raise some concerns that should be taken into consideration before making a decision. As with any financial service provider, it is important to do thorough research and due diligence before opening an account.
Q 1: | Is FXDD regulated? |
A 1: | No. It has been verified that FXDD holds a suspicious clone Malta Financial Services Authority (MFSA) license. |
Q 2: | At FXDD, are there any regional restrictions for traders? |
A 2: | Yes. FXDD does not accept residents of American Samoa, Angola, Belarus, Bermuda, Burundi, Cameroon, Central African Republic, Chad, Congo, Congo, Democratic Republic of Cuba, Equatorial Guinea, Gabon, Iran (Islamic Republic of), Korea (Democratic People's Republic of), Lebanon, Libya, Marshall Islands, Puerto Rico, Russian Federation, Sao Tome and Principe, Sudan, Syrian Arab Republic, United States of America, Venezuela (Bolivarian Republic of), Virgin Islands (U.S.), Yemen, Zimbabwe. |
Q 3: | Does FXDD offer the industry-standard MT4 & MT5? |
A 3: | Yes. FXDD supports MT4, MT5, WebTrader, and FXDD Mobile. |
Q 4: | What is the minimum deposit for FXDD? |
A 4: | The minimum initial deposit with FXDD is $100. |
Q 5: | Does FXDD charge a fee? |
A 5: | Like every forex broker, FXDD charges a fee when you trade - either in the form of a commission fee or spread fee. It also charges an inactivity fee. |
Q 6: | Is FXDD a good broker for beginners? |
A 6: | No. FXDD is not a good choice for beginners. Though its trading conditions are advertised well, its MFSA license is a suspicious clone, which means trading with this broker is full of danger. |
FXDD, a prominent forex broker known for offering a diverse range of trading instruments, has recently been at the center of controversy. Many users have reported significant difficulties in withdrawing their funds from the platform, raising widespread concern and distrust among its clientele.
Leading brokerage firm, FXDD, is celebrating 20 years of providing cutting-edge services to financial market participants. This is a remarkable achievement, given that the retail trading industry is still relatively new. FXDD has stood the test of time, witnessing numerous service providers come and go over the past two decades. The ability to not just survive but thrive over the years is a testament to the company’s commitment to anticipate and innovate to meet the expectations of its clients.
As Millennials and Generation Z now make up the majority of traders, with much greater emphasis on diversification, pure FX platforms are becoming an endangered species.
The company has closed the chasm that has existed between the OTC market and Exchanges.
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