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Saint Vincent and the Grenadines
Stoppage of Business10-15 years
Suspicious Regulatory License
Australia Market Making(MM) Revoked
High potential risk
Add brokers
Comparison
Quantity 128
Exposure
Score
Regulatory Index0.00
Business Index8.41
Risk Management Index9.83
Software Index4.37
License Index8.11
Single Core
1G
40G
Danger
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Company Name
Prospero Markets LLC
Company Abbreviation
Prospero
Platform registered country and region
Saint Vincent and the Grenadines
Company website
Company summary
Pyramid scheme complaint
Expose
The funds withdrawn on October 30 have not arrived. Please handle it. Thank you.
Unable to withdraw money, customer service was evasive. I applied for a withdrawal three days ago, but got no reply. Please be careful.
It has been a week since I applied for a withdrawal, and it is still being processed, and the customer service has not responded. Does stopping the business now mean that I can’t withdraw? ? ?
I applied for a withdrawal of US$3,122 on the 28th of last month, but only part of it has been received so far. Customer service asked me to wait, and still no answer. At the same time, another withdrawal is also displayed as being processed.
It’s been over a week, why not expose that it doesn’t allow withdrawals? Not a segregated account at all.
It has been two weeks since the withdrawal has not arrived. Account 10022855 has submitted a withdrawal application 3514.60 2023-10-30 14:22
it’s been two weeks since you made the withdrawal and it still hasn’t arrived. your withdrawal request from Prospero global account 10023992 has been successfully submitted on 2023-10-30 09:23:14
With more than 110,000 US dollars, there has been no progress in withdrawing money for 4 months now, and it is delayed every day. Every time they said I could handle it right away, they ended up breaking promise. Customer service is no longer responding now.
The platform is no longer able to withdraw funds. Today is already the 10th day and the money still has not been received.
I kept waiting, unable to withdraw money, the account manager could not reply, and the online customer service did not give a withdrawal time!
Since the withdrawal on 10.31, it has not been processed until now. It is said that something happened to the channel and it is being rebuilt. It will take another two weeks. Is it about to run away? ? ?
Prosper account: 10006112 (247,416.43 US dollars, 50,000 US dollars will be deducted on November 1, 2023 (only 5.9 RMB), current value is 197,416.43 US dollars) Withdrawal on October 26,2023: 80,000 US dollars (no deduction) Withdrawal on October 27, 2023: 50,000 US dollars (debited, 59,000 RMB will be credited on November 1, the rest has not yet arrived) Withdrawal on October 30, 2023: 117,416 US dollars (no deduction)
It's been a week since I submitted my withdrawal request, and it's still being processed. I don’t know if it will run away.
I have been withdrawing money for a month. The withdrawal on October 30 was not processed until November 18. So far, it has not been received. Customer service has made various excuses.
Deposit and trading are allowed. But withdrawal is not allowed and customer service just ignored it. The amount in my account including principal and profit are just hundreds of dollars, but I can't withdraw it. Ehhhh
Account number: 10006231 Withdrawal amount on October 26, 2023: 40,000 US dollars (no deduction) Withdrawal amount on October 30, 2023: 46,940 US dollars (no deductions) Today is November 13th and still no payment has been deducted. I contacted online customer service and said there was a channel problem. They said it would be processed in a week from the 1st, but now they say it will take another two weeks, which keeps delaying the time.
Aspect | Information |
Registered Country/Area | Australia |
Founded Year | 10-15 years ago |
Company Name | Prospero Markets Pty Ltd |
Regulation | Regulated in Australia by ASIC |
Minimum Deposit | USD 100 (Standard Account), USD 3,000 (VIP Account) |
Maximum Leverage | Up to 400:1 |
Spreads | EURUSD: 0.1 pips, EURGBP: 0.5 pips, spot gold: 1.5 pips, USOIL: 2.5 pips, UKOIL: 3.0 pips, US30 index: 2.6 pips |
Trading Platforms | MetaTrader 4 (MT4), MT5 |
Tradable Assets | Forex, precious metals, commodities, stock indices, equity CFDs, VIX, energy, color metals, agriculture |
Account Types | Standard Account, VIP (ECN) Account |
Demo Account | Not specified |
Islamic Account | Not specified |
Customer Support | Phone: +61 1300 768 888, Email: support@prosperoglobal.com, WeChat: prospero_markets |
Payment Methods | VISA, Mastercard, Neteller, Tether, USDT Payment |
Educational Tools | Online seminars for different trading levels (introduction, intermediate, advanced) |
PROSPERO MARKETS is an Australian financial services provider based in Melbourne, offering investors trading services in foreign exchange, equities, indices, and CFDs, as well as other financial derivatives. Prospero Markets has been regulated by ASIC in Australia since 2012 and holds a full license under its authorization, regulatory license number 423034. With a track record of 10-15 years, Prospero specializes in market making (MM) and holds a full license for MT4/5. They primarily cater to regional brokers and offer a diverse range of financial instruments to trade, including foreign exchange, precious metals, commodities, stock indices, equity CFDs, VIX, energy, color metals, and agriculture. Prospero ensures regulatory compliance and has scored well in terms of licenses, business index, risk management index, software index, and regulatory index. They have a comprehensive list of licenses and adhere to regulatory disclosures. The company offers customer support in English and can be contacted via phone, email, or WeChat. Prospero provides traders with two types of accounts: Standard and VIP, each with its own minimum deposit requirements, spreads, commissions, and additional benefits. The broker operates on the MetaTrader 4 (MT4) trading platform, which provides traders with powerful charting tools, technical indicators, and automated trading capabilities. Prospero offers various trading tools, including an economic calendar, financial news updates, and access to specific asset information. They also provide educational resources through online seminars tailored to different trading skill levels. Customer support is available around the clock, ensuring assistance for traders whenever needed.
Prospero Markets Pty Ltd is a regulated institution licensed by the Australia Securities & Investment Commission (ASIC), offering a variety of financial trading assets to investors. The company provides a diverse range of market instruments, including forex, precious metals, commodities, stock indices, equity CFDs, VIX, energy, color metals, and agriculture. The availability of these instruments allows for diversification and potential profit in various market sectors. Prospero Markets offers two types of accounts, Standard and VIP, with different minimum deposit requirements, spreads, and commission fees. The company provides excellent customer support, access to educational materials, and premier market analysis for VIP account holders. Traders can open an account by visiting the Prospero Markets website and following the account opening process. The company offers leverage, spreads, and a commission structure based on account type. Multiple deposit and withdrawal options are available, although PayPal withdrawals incur a fee. Prospero Markets utilizes the popular MetaTrader 4 (MT4) trading platform, which offers powerful charting tools and technical indicators, as well as mobile support for trading on the go. The company also provides trading tools such as an economic calendar and financial news for market analysis. Educational resources, including online seminars, are available to enhance clients' trading knowledge and skills. Overall, Prospero Markets offers a regulated trading environment with diverse trading options and supportive services.
Pros | Cons |
Comprehensive set of project management features | Limited customization options |
Centralized document and file management | Potential learning curve for new users |
Real-time communication and collaboration | May require technical expertise for setup and configuration |
Advanced project tracking and reporting | Limited range of supported integrations |
Integration with third-party tools | May not be suitable for organizations with unique needs |
Detailed analytics and performance metrics | Potential limitations in scalability for larger projects |
According to the provided information, Prospero Markets Pty Ltd is a licensed institution regulated by the Australia Securities & Investment Commission (ASIC). The license type held by Prospero Markets is Market Making (MM), which allows them to engage in market-making activities. The license number assigned to Prospero Markets is 423034.
The effective date of Prospero Markets' license is December 19, 2012. However, the expiry date is not mentioned in the given information. The licensed institution's address is ERIC QU, 990 Whitehorse Road, BOX HILL VIC 3128. The phone number provided for Prospero Markets is 1300768888.
Regarding the license type, it is mentioned as “No Sharing,” which could indicate that Prospero Markets is not permitted to share its license with other entities.
PROSPERO MARKETS offers a variety of financial trading assets to investors. These market instruments cover a range of asset classes, including:
Foreign Exchange (Forex): Investors have the opportunity to trade different currency pairs, participating in the global currency market.
2. Precious Metals: Prospero Markets allows investors to trade precious metals like gold and silver, providing exposure to these valuable commodities.
3. Commodities: Investors can engage in trading various commodities such as Brent Oil (UK) and WTI Crude Oil (US), enabling them to take advantage of price fluctuations in the energy market.
4. Stock Indices: Prospero Markets offers the opportunity to trade stock indices, allowing investors to speculate on the performance of specific stock market indices.
5. Equity CFDs: Investors can trade equity Contracts for Difference (CFDs), providing the opportunity to speculate on the price movements of individual stocks without owning the underlying shares.
6. VIX: Prospero Markets provides access to trading the Volatility Index (VIX), allowing investors to speculate on market volatility.
7. Energy: Prospero Markets offers energy-related instruments such as NGAS (natural gas), allowing investors to participate in the energy market.
8. Color Metals: Investors have the option to trade copper, a commonly used industrial metal, to benefit from price movements in this market.
9. Agriculture: Prospero Markets provides trading opportunities in agricultural commodities such as cocoa, corn, cotton, soybeans, and wheat, enabling investors to participate in the agricultural market.
Pros | Cons |
Diversification of trading options | Market volatility can pose risks |
Potential for profit in various market sectors | Lack of control over external factors |
Access to global financial markets | Regulatory changes can impact the market |
Opportunities for hedging and risk management | Inherent risks associated with trading |
Potential for earning in rising or falling markets | Market liquidity can vary |
Availability of leverage for enhanced gains | Market timing can be challenging |
Prospero offers two main types of account options: Standard and VIP (ECN) accounts. The Standard account requires a minimum deposit of USD 100, while the VIP account requires a higher minimum deposit of USD 3,000.
STANDARD ACCOUNT
The Standard account offers a spread starting from 0.5 pips, while the VIP account provides a spread starting from 0.1 pips. There is no commission charged for trades in the Standard account, whereas the VIP account incurs a commission fee starting from 3.5 USD per side. Both account types offer leverage up to 400:1, allowing traders to amplify their trading positions.
In terms of services, Prospero ensures top-notch customer support for all clients. With both account types, you will have access to a account manager who can provide personalized assistance. Additionally, Prospero offers comprehensive online educational materials to help clients enhance their trading knowledge and skills.
VIP account holders enjoy additional benefits. They have access to premier market analysis, which can provide valuable insights for making informed trading decisions. VIP clients also receive weekly offers and can participate in the Active Trader (ATG) programs, which likely offer exclusive benefits and incentives.
Pros | Cons |
Lower minimum deposit (USD 100) for Standard Account | Higher minimum deposit (USD 3,000) |
Spread starting from 0.5 pips | Commission fees for VIP account |
No commission for Standard account | Additional requirements for VIP benefits |
Leverage up to 400:1 | Higher commission fees for VIP account |
Active Trader programs for VIPs | Limited additional services |
Comprehensive educational material | Same leverage for both account types |
Premier market analysis for VIPs | |
Weekly offers for VIPs |
To open an account with Prospero Markets, you can follow these general steps:
Visit the Website: Go to the Prospero Markets website using a web browser on your computer or mobile device.
Locate the Account Opening Section: Look for a prominent link or button on the website that leads to the account opening section. This is typically found on the homepage or in the main navigation menu.
3. Fill in the Required Information: Click on the account opening link/button, and you will be directed to a registration form. Provide the necessary information as requested, which may include personal details such as your full name, email address, contact number, and country of residence. Some additional information, like your date of birth and residential address, may also be required.
4. Submit Identification Documents: As part of the account opening process, you will likely need to verify your identity. Upload scanned copies or clear photos of identification documents, such as a valid passport or government-issued ID card. Make sure the documents meet the specified requirements regarding format, size, and quality.
5. Complete the Application: Once you have filled in all the required information and uploaded the necessary documents, review the application form for accuracy. Double-check that all the information provided is correct and matches the details on your identification documents.
6. Submit the Application: After verifying the accuracy of the information, submit the completed account opening application. The submission process may involve clicking on a “Sign Up” button.
7. Application Status Notification: After submitting your application, you will typically receive an email confirmation acknowledging the receipt of your application. Prospero Markets will review your application and inform you of its status within a specified time frame. This notification will generally be sent to the email address provided during the registration process.
Leverage is a fundamental aspect of trading that allows market participants to amplify their exposure to financial instruments without having to commit the full capital amount. Prospero Markets, like many other brokers, offers leverage to its clients. The specific leverage ratios provided by Prospero Markets vary depending on the instrument being traded. For major currencies, the maximum leverage offered is 1:400. Indices and gold have a maximum leverage of 1:100, while spot silver and futures also have a leverage of 1:100.
Prospero Markets offers low spreads for various trading instruments. For the EURUSD currency pair, the minimum spread is 0.1 pips. Similarly, for the EURGBP pair, the minimum spread is 0.5 pips. When it comes to spot gold, the minimum spread is 1.5 pips, and for USOIL (US crude oil), it is 2.5 pips. The UKOIL (UK crude oil) has a minimum spread of 3.0 pips, and the US30 index has a minimum spread of 2.6 pips.
In terms of commissions, Prospero Markets operates with a commission structure that varies depending on the type of account. For standard accounts, no commission is charged, which can be beneficial for traders who prefer to trade without incurring additional costs. On the other hand, ECN (Electronic Communication Network) accounts are subject to a bilateral commission. The commission for ECN accounts is either AUD2 or AUD3.
PROSPERO MARKETS provides traders with the popular MetaTrader 4 (MT4) trading platform, which offers a range of features and tools to facilitate trading. The MT4 platform is known for its versatility and flexibility in implementing trading strategies of any complexity. It offers 23 charting tools and 30 self-contained technical indicators, allowing traders to analyze market trends and make informed decisions. The platform supports various order types, including market orders, pending orders, stop-loss, and take-profit orders. Traders can also take advantage of powerful charting features and automated trading support through Expert Advisors (EAs). The platform is available for download on Windows, Apple iOS, Google Play, APK, and Mac.
Pros | Cons |
Powerful charting tools and technical indicators for effective analysis | Lack of customization options for the platform |
Easy implementation of complex trading strategies | Limited availability of advanced order types |
Wide range of supported platforms (Windows, iOS, Android) | Reliance on internet connectivity for real-time trading |
Access to thousands of additional indicators and trading strategies through the MetaTrader Market | Limited availability of integrated news and research tools |
Supports algorithmic trading through expert advisors (EAs) | Limited educational resources within the platform |
Mobile support for trading on the go | Limited availability of customer support options |
Trading Tools offered by Prospero Markets include an Economic Calendar, Financial News, Overview, Newsdesk, and the ability to enter symbols or names to access information on Stocks, Cryptos, Currencies, Commodities, and Indices.
ECONOMIC CALENDAR
The Economic Calendar is a tool that provides users with important economic events and announcements. It allows traders to stay informed about upcoming events that may impact the financial markets. By having access to this information, traders can make more informed decisions about their trading strategies.
FINANCIAL NEWS
Financial News is another valuable tool provided by Prospero. It offers real-time news updates and analysis related to the financial markets. Traders can stay updated on the latest market trends, economic indicators, and company-specific news that may influence their trading decisions.
01.
EFT - Electronic Fund Transfer: The EFT system is recommended for depositing and withdrawing funds with PROSPERO. The execution time for these transactions is typically up to two business days. Clients are not charged any fees for using this method. However, in order for the funds to be credited to their trading account, clients must provide a copy of the proof of transfer, such as a transfer receipt or screenshot, to enquiries@prosperoglobal.com.
02.
USDT Payment: PROSPERO accepts payments in the form of USDT through BTC, ERC20, or TRC channels. Deposits using this method typically take 5-10 minutes to process, while withdrawals may take 1-2 working days. A fee of $10 USD is charged per transaction.
03.
Multi-Currency Bank Transfer: PROSPERO supports local bank transfers in various currencies, including THB, PHP, IND, VND, and CNY. Deposits using this method usually take 5-10 minutes to process, while withdrawals may take 2-3 working days. There are no transaction fees associated with this type of transfer. The minimum and maximum transaction sizes may vary depending on the currency involved, so clients are advised to contact enquiries@prosperoglobal.com for more information.
VISA, Mastercard, Neteller, Tether, USDT Payment are themain payments listed on the website.
Pros | Cons |
Multiple deposit and withdrawal options available. | Withdrawal fee for PayPal transactions. |
Quick execution time for certain methods (e.g., credit/debit cards). | Longer execution time for international wire transfers. |
No transaction fees for some deposit and withdrawal options. | $10 fee per transaction for USDT payments. |
Support for local bank transfers in various currencies. | Proof of transfer submission required for EFT deposits. |
Prospero offers a range of educational resources to enhance clients' trading knowledge and skills. One of the educational resources provided is online seminars, specifically focused on foreign exchange (Forex) trading. These seminars are designed to cater to clients' various preferences and are divided into three different levels: introduction tutorials, intermediate level, and advanced level.
The introduction tutorials provide a comprehensive overview of Forex trading, covering all the essential knowledge required for trading. These tutorials aim to give clients a solid foundation in trading fundamentals. The sessions take place on Tuesdays at 8:00 pm, allowing participants to easily schedule their learning.
The intermediate level seminars, titled “Investment Priorities in Practice,” delve into technical trading and analysis tools. Participants will gain a deeper understanding of trading strategies and learn about the mindset of seasoned investors. These sessions are held on Thursdays at 8:00 pm, providing clients with an opportunity to further develop their trading skills.
For experienced traders, Prospero offers advanced level seminars called “Market Recap for VIPs.” These sessions analyze current financial market events, decode market movements, and assess market trends. The advanced level seminars are held on Mondays at 8:00 pm, specifically targeting seasoned traders who want to stay updated with the latest market insights.
Customer Support at Prospero is available 24 hours a day. They offer various types of contact options for their customers to reach out for assistance.
One of the ways to get in touch with Prospero's customer support is by completing a form on their website. After submitting the form, an account manager will contact the customer to address their questions or concerns. This method ensures personalized support and direct communication with the customer.
For general inquiries, customers can send an email to enquiries@prosperoglobal.com. This email address is specifically mentioned for English-language support. By reaching out via email, customers can provide detailed information about their queries, and Prospero's support team will respond accordingly.
Another option to contact Prospero is through phone support. Customers can dial the number +61 1300 768 888 to directly speak with a customer support representative. This phone support is available for customers who prefer immediate assistance or have urgent matters to discuss.
Prospero also provides alternative ways of contact. They have a presence on WeChat, where customers can reach out to them by searching for “prospero_markets.” Additionally, customers can contact their support team via Facebook by visiting their page at https://www.facebook.com/Prospero-Markets-125261929068409/. Similarly, customers can connect with Prospero on LinkedIn through their company page at https://www.linkedin.com/company/prosperomarkets-pty-ltd/?viewAsMember=true.
In conclusion, Prospero Markets Pty Ltd offers a regulated trading environment in Australia, allowing investors to access a range of financial instruments through the popular MetaTrader 4 (MT4) platform. However, it's important to note the inherent risks associated with trading, the potential impact of market volatility and regulatory changes, and the limitations of the trading platform in terms of customization and advanced order types. Additionally, while Prospero offers educational resources and customer support, some users may find the availability of advanced technical analysis tools and detailed historical data to be limited.
Q: Is Prospero Markets Pty Ltd a licensed institution?
A: According to the information provided, Prospero Markets Pty Ltd is a licensed institution regulated by the Australia Securities & Investment Commission (ASIC). The license number assigned to Prospero Markets is 423034.
Q: What types of trading instruments does Prospero offer?
A: Prospero Markets offers a variety of financial trading instruments, including foreign exchange (forex), precious metals, commodities, stock indices, equity CFDs, VIX (Volatility Index), energy-related instruments, color metals, and agricultural commodities.
Q: What are the pros and cons of trading with Prospero Markets?
A: Pros of trading with Prospero include diversification of trading options, potential for profit in various market sectors, access to global financial markets, opportunities for hedging and risk management, potential for earning in rising or falling markets, availability of leverage for enhanced gains. Cons include market volatility risks, lack of control over external factors, impact of regulatory changes on the market, inherent risks associated with trading, variation in market liquidity, and challenges in market timing.
Q: What types of accounts does Prospero offer?
A: Prospero offers two main types of accounts: Standard and VIP (ECN) accounts. The Standard account requires a minimum deposit of USD 100, while the VIP account requires a higher minimum deposit of USD 3,000.
Q: Does Prospero offer leverage?
A: Yes, Prospero Markets offers leverage to its clients. The specific leverage ratios provided vary depending on the instrument being traded. For major currencies, the maximum leverage offered is 1:400. Indices and gold have a maximum leverage of 1:100, while spot silver and futures also have a leverage of 1:100.
Q: What are the spreads and commissions at Prospero Markets?
A: Prospero Markets offers low spreads for various trading instruments. The minimum spread for the EURUSD currency pair is 0.1 pips, for EURGBP it is 0.5 pips, for spot gold it is 1.5 pips, for USOIL it is 2.5 pips, for UKOIL it is 3.0 pips, and for the US30 index it is 2.6 pips. For standard accounts, no commission is charged, while ECN accounts are subject to a bilateral commission of either AUD2 or AUD3.
Q: What are the deposit and withdrawal options at Prospero Markets?
A: VISA, Mastercard, Neteller, Tether, USDT Payment.
Q: What trading platform does Prospero offer?
A: Prospero Markets provides the popular MetaTrader 4 (MT4) trading platform, which is available for download on Windows, Apple iOS, Google Play, APK, and Mac. The MT4 platform offers a range of features and tools for effective trading, including charting tools, technical indicators, order types, and support for automated trading through Expert Advisors (EAs).
The liquidation of Prospero Markets involves $20 million in client trust funds, $4.5 million in the company’s assets, and $400,000 held in Singapore.
PROSPERO MARKETS is an Australian financial services provider based in Melbourne, offering investors trading services in foreign exchange, equities, indices, CFDs, and other financial derivatives.
Licensed in 2012, Prospero is committed to providing traders with professional education sources and high quality learning materials. Meanwhile, Prospero attaches great importance to traders in addition to offering them crazy experience of CFD trading.
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