Score

1.28 /10
Danger

MEXO Finance

Suspicious Regulatory License

High potential risk

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Time Machine
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Score

Regulatory Index0.00

Business Index5.21

Risk Management Index0.00

Software Index4.00

License Index0.00

Time Machine
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No valid regulatory information, please be aware of the risk

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Broker Information

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Company Name

MEXO Finance GROUP LIMITED

Company Abbreviation

MEXO Finance

Platform registered country and region

China

Company website

Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 2
Previous Detection : 2024-11-10
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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Pyramid scheme complaint
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Unable to Withdraw

Demanded additional outside money - Scam exchange

Mexo financial ltd has a trading platform however when trying to withdraw funds from my account, I discovered that they insist that taxes be paid on the withdrawal amount using outside additional funds only (no withholding of account funds is permitted). They gave  me a nondescript wallet address that cannot be verified as anything beside a wallet address, I was not only scammed out of all of my profits but they froze the account and refused to release any of the original deposited funds as well. I attempted to adjust the withdrawal amount to be less than the deposited funds however they refused to complete the transaction insisting that I pay taxes on all profits using outside funds before they will release any funds. They asked for proof that I paid the funds which amounts to a screen shot basically and black listed me on chat so I could not send them anything even if I had paid the so called taxes and then deleted my account altogether.  Zero stars. Mexo is a scam site. I of course did not pay any additional funds to the wallet address they provided and was scammed out of over $120,000.00 USD from the original deposits there as well as the profits from the trading. The total in my account is $481,495.83 USD. Furthermore Mexo has no working email.with which to conduct correspondence with a real person in the corporation. https://www.mexofx.cc/ The email provided: info@MEXO Finance.cc is invalid.The MSB registration number: is registered Legal Name: SSJTCF GROUP LIMITEDDBA Street Address: FLOOR 1 OFFICE 25 22 MARKET SQUARECity: LONDONZip: E146BU UNITED KINGDOM.My account was frozen at first, then they disabled chat and then they deleted the account.

Marc2431
2023-08-28 02:18
MEXO Finance · Company summary
Aspect Information
Company Name MEXO Finance
Registered Country/Area China
Founded year 2023
Regulation Lack of regulatory information
Minimum Deposit RMB 250
Maximum Leverage Up to 1:500
Spreads Variable, starting from 1.0 pips
Trading Platforms WebTrader, MetaTrader 4 (MT4), MetaTrader 5 (MT5)
Tradable assets Forex pairs, commodities, indices, cryptocurrencies
Account Types Standard, ECN
Customer Support Limited
Deposit & Withdrawal Multiple payment methods
Educational Resources Limited

Overview of MEXO Finance

MEXO Finance, established in 2023 and operating from China, operates within a regulatory environment where specific details on regulatory oversight are not provided. The platform caters to various types of traders, offering a diverse range of trading assets, including Forex pairs, commodities, indices, and cryptocurrencies. To begin trading, the minimum deposit stands at RMB 250, while the platform allows leverage up to 1:500, providing flexibility to users in managing their positions. The spreads are variable, typically starting from 1.0 pips, allowing traders access to competitive pricing structures. Traders can engage through different trading platforms such as WebTrader, MetaTrader 4 (MT4), and MetaTrader 5 (MT5), each offering distinct features and interfaces. MEXO Finance provides limited customer support through channels like live chat, email, and phone. Additionally, the platform supports multiple payment methods for deposit and withdrawal transactions. However, the educational resources provided by MEXO Finance are limited, potentially impacting the learning experience and knowledge acquisition for new traders.

Overview of MEXO Finance

Is MEXO Finance legit or a scam?

MEXO Finance operates without regulation from any overseeing authority, potentially prompting concerns regarding transparency and oversight within the exchange. Such unregulated platforms lack the safeguards and legal support offered by regulatory bodies, raising the risk of potential fraud, market manipulation, and security vulnerabilities. The absence of regulatory oversight might present challenges for users seeking redress or resolution in disputes. Moreover, this lack of oversight contributes to a less transparent trading atmosphere, making it challenging for users to gauge the exchange's legitimacy and reliability.

Pros and Cons

Pros Cons
Wide range of cryptocurrencies available Lack of regulatory oversight
Competitive leverage Limited educational resources
Varied account types Minimal customer support options

Pros

  1. Wide Range of Cryptocurrencies: MEXO Finance offers an extensive selection of cryptocurrencies, providing traders with various options to diversify their portfolios and explore different market opportunities.

  2. Competitive Leverage: The platform provides competitive leverage options, allowing traders to amplify their positions in the market. However, it's essential to note that higher leverage involves increased risk.

  3. Varied Account Types: MEXO Finance offers multiple account types, catering to different trading styles and preferences. This diversity might accommodate various traders, each with distinct needs and strategies.

Cons

  1. Lack of Regulatory Oversight: The platform operates without regulation from any overseeing authority. This absence of regulatory oversight raises concerns about transparency, user protection, and legal safeguards.

  2. Limited Educational Resources: There's a scarcity of comprehensive educational resources like user guides, video tutorials, webinars, or blogs. This dearth might hinder new users' learning curve and confidence in trading activities.

  3. Minimal Customer Support Options: The platform provides limited customer support avenues, potentially impacting users seeking immediate assistance or more diverse support channels for resolving queries or issues.

Market Instruments

MEXO Finance offers a diverse array of trading assets, including Forex pairs, enabling users to engage in currency pair trading. Additionally, they provide CFDs (Contracts for Difference) on commodities, presenting opportunities to trade in various commodities such as gold, oil, or agricultural products. The platform extends its offerings to indices, allowing traders to speculate on the performance of various stock market indices. Furthermore, MEXO Finance includes cryptocurrencies among its tradable assets, facilitating trading in digital currencies like Bitcoin, Ethereum, and other popular cryptocurrencies.

Market Instruments

Account Types

MEXO Finance offers two distinct account types: the Standard account and the ECN account.

The Standard account is designed to cater to a wide range of traders and comes with leverage of up to 1:500. Spreads on this account type are variable, commencing at 1.0 pips, providing flexibility in trading conditions. Importantly, there are no commissions charged on trades within the Standard account.

For those opting for the ECN account, it offers similar leverage of up to 1:500 but stands out with its variable spreads and no commissions, enhancing the trading experience for those who prefer this account type. The minimum deposit required for either account is RMB 250, enabling accessibility for traders with varying capital levels. Withdrawals are processed promptly within 48 hours, and users have the advantage of exploring their trading strategies risk-free through the availability of a demo account.

How to Open an Account?

Here's a step-by-step guide on how to open an account with MEXO Finance:

  1. Visit the Official Website: Go to the MEXO Finance official website using a web browser.

  2. Account Registration: Look for the “Register” or “Sign Up” button and click on it.

  3. Provide Personal Information: Fill in the required details, including your name, email address, contact information, and a secure password for your account.

  4. Select Account Type: Choose the type of account you wish to open—Standard or ECN, depending on your trading preferences.

  5. Verify Identity: Complete the identity verification process by uploading the necessary documents (e.g., ID, proof of address) as prompted.

  6. Account Confirmation: After verification, confirm your account creation via the link sent to your email.

Remember to thoroughly review the terms and conditions before finalizing your registration, and ensure all information provided is accurate and up-to-date to avoid potential issues during the verification process.

How to Open an Account?

Leverage

MEXO Finance offers a maximum leverage of up to 1:500 for its trading accounts. Leverage allows traders to control larger positions in the market with a smaller amount of capital. With a 1:500 leverage ratio, traders can potentially magnify their trading positions up to 500 times the initial investment, increasing both potential profits and losses. It's important for traders to understand the implications of using leverage and the associated risks before engaging in trading activities.

Spreads & Commissions

MEXO Finance provides variable spreads that start from 1.0 pips for its trading accounts. Spreads refer to the difference between the buy and sell prices of a trading asset, and a lower spread often signifies a more competitive pricing structure for traders. Regarding commissions, MEXO Finance does not charge commissions for its standard account; however, for the ECN account, there might be a commission fee. The specific commission rates for the ECN account may vary based on the traded assets and market conditions. It's recommended for traders to verify the current commission rates for the ECN account before engaging in trading activities.

Trading Platform

MEXO Finance offers traders access to multiple robust trading platforms, including WebTrader, MetaTrader 4 (MT4), and MetaTrader 5 (MT5). These platforms are renowned in the trading industry for their user-friendly interfaces, advanced charting tools, technical indicators, and customizable features.

  • WebTrader: This web-based platform allows traders to access their accounts and trade various assets directly from their web browsers, providing convenience and accessibility.

  • MetaTrader 4 (MT4): Known for its stability and versatility, MT4 offers a comprehensive suite of tools for technical analysis, automated trading through Expert Advisors (EAs), and a user-friendly interface.

  • MetaTrader 5 (MT5): Building upon the features of MT4, MT5 further enhances trading capabilities with additional technical indicators, timeframes, and an expanded range of tradable instruments, catering to diverse trading strategies.

These platforms facilitate trading across various markets, providing a seamless and efficient trading experience for both novice and experienced traders alike.

Trading Platform

Deposit & Withdrawal

MEXO Finance offers multiple payment methods for depositing funds into trading accounts, ensuring flexibility and convenience for users. The accepted payment methods typically include bank transfers, credit/debit cards, and occasionally e-wallet options. The minimum deposit required to open an account with MEXO Finance is generally set at AUD 250, providing accessibility to traders with varying capital preferences.

Payment processing times can vary depending on the chosen method. Typically, deposits made through credit/debit cards or e-wallets are processed instantly or within a few hours, while bank transfers might take a few business days for the funds to reflect in the trading account. Withdrawals, on the other hand, are usually processed within 48 hours, allowing users timely access to their funds after submitting withdrawal requests. It's advisable to check the specific processing times for each payment method through MEXO Finance's official channels for the most accurate information.

Customer Support

Customer support at MEXO Finance is described as limited in terms of available avenues and possibly the scope of assistance provided. Users typically have access to basic customer service channels such as email, occasionally supplemented by phone support and live chat services. However, the range and availability of these support channels might be constrained compared to other financial platforms. This limitation in customer support might impact response times and the range of queries that can be addressed promptly, potentially affecting users seeking immediate assistance or detailed guidance. Users might experience delays in query resolution or might find it challenging to access real-time support for complex issues.

Customer Support

Educational Resources

The absence of comprehensive educational resources within MEXO Finance poses a challenge for newcomers seeking guidance on navigating the platform and engaging in cryptocurrency trading. The platform lacks vital resources such as a detailed user guide, video tutorials, live webinars, and informative blogs. This shortfall in educational materials creates a steep learning curve for novice users, potentially resulting in errors and financial losses. The dearth of educational support might deter new users from confidently participating in trading activities, impacting their overall trading experience and confidence.

Conclusion

MEXO Finance offers a diverse range of cryptocurrencies, competitive leverage, and multiple account types catering to various trading preferences.

However, its lack of regulatory oversight raises concerns regarding transparency and user protection. Additionally, the platform suffers from limited educational resources, potentially hindering new users' learning experiences and confidence in trading. Coupled with minimal customer support options, these drawbacks might pose challenges for users seeking guidance or immediate assistance while navigating the platform.

FAQs

Q: What are the available payment methods for deposits and withdrawals on MEXO Finance?

A: MEXO Finance offers multiple payment methods, including bank transfers, credit/debit cards, and potentially cryptocurrencies, providing flexibility for users.

Q: What is the minimum deposit required to start trading on MEXO Finance?

A: The minimum deposit on MEXO Finance is RMB 250, enabling users to initiate trading with this initial amount.

Q: Does MEXO Finance offer a demo account for new users?

A: Yes, MEXO Finance provides a demo account, allowing new users to familiarize themselves with the platform's features and practice trading without risking real funds.

Q: What trading platforms are available on MEXO Finance?

A: MEXO Finance offers WebTrader, MetaTrader 4 (MT4), and MetaTrader 5 (MT5) as its trading platforms, providing diverse options for traders.

Q: How long does it take for withdrawals to be processed on MEXO Finance?

A: Withdrawals on MEXO Finance are processed within 48 hours, ensuring timely access to funds for users.

Q: What support options are available for users on MEXO Finance?

A: MEXO Finance offers limited customer support through live chat, email, and phone, providing assistance to users during trading hours.

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Marc2431
more than one year
Their email is invalid
Their email is invalid
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2023-08-23 07:11
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Marc2431
more than one year
I asked Mexo to release just part of the funds which was less than what I sent them to be deposited in my account there and they blacklisted me so that now I cannot even chat with customer service. No email, no phone no way to contact them to resolve the issue. charging 1% a day until all funds are gone to make it look like I was at fault for not sending them even more money when the account has almost a half a million dollars in it. I refused to send more money to the scammer website and I feel stupid for ever trusting them in the first place. Nowhere on their website can you fins a copy of their policy and no other exchange trading site does business this way.
I asked Mexo to release just part of the funds which was less than what I sent them to be deposited in my account there and they blacklisted me so that now I cannot even chat with customer service. No email, no phone no way to contact them to resolve the issue. charging 1% a day until all funds are gone to make it look like I was at fault for not sending them even more money when the account has almost a half a million dollars in it. I refused to send more money to the scammer website and I feel stupid for ever trusting them in the first place. Nowhere on their website can you fins a copy of their policy and no other exchange trading site does business this way.
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2023-08-22 06:21
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