Score

7.51 /10
Good

UTRADE

Hong Kong

15-20 years

Regulated in Hong Kong

Dealing in futures contracts

Suspicious Overrun

Medium potential risk

B

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Score

Regulatory Index7.27

Business Index9.11

Risk Management Index8.22

Software Index6.54

License Index7.27

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Licenses

VPS Standard
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Single Core

1G

40G

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Broker Information

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Company Name

UOB Kay Hian (Hong Kong) Ltd

Company Abbreviation

UTRADE

Platform registered country and region

Hong Kong

Company website

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Company summary

Pyramid scheme complaint

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WikiFX Risk Alerts
Previous Detection : 2024-12-24
  • This broker exceeds the business scope regulated by China Hong Kong SFC(license number: AAW261)SFC-Dealing in securities Non-Forex License. Please be aware of the risk!

WikiFX Verification

UTRADE · Company summary
UOBKayHian Review Summary
Founded 15-20 years
Registered Country/Region China Hong Kong
Regulation SFC
Market Instruments stocks, futures, options, bonds, exchange-traded funds, IPO subscriptions, mutual funds, margin financing, etc
Demo Account Available
Trading Platforms UTRADE Equities, UTRADE Futures, UTRADE Stock Options
Minimum Deposit N/A
Customer Support Phone, email, live chat

What is UOBKayHian?

UOBKayHian is a financial institution regulated by SFC. As an independent statutory body in Hong Kong, the SFC oversees and regulates the securities and futures markets. UOBKayHian offers a diverse range of trading products across multiple asset classes, catering to the needs of its clients.

UOBKayHian provides various trading platforms and tools to assist investors in their trading activities. To support investors in making informed decisions, UOBKayHian offers an array of tools and features. With its regulated status, range of trading products, and robust tools and features, UOBKayHian aims to empower investors and support their trading and investment goals.

UOBKayHian's home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Pros Cons
• Regulated by SFC • No demo accounts
• Trading tools and educational resources provided • Not MT4 supported
• Multiple trading platforms and mobile apps
• A range of services and products
• Social media presence

Pros:

  • Regulated by SFC: Being regulated by the Securities and Futures Commission (SFC) is a significant advantage. It ensures that UOBKayHian operates under certain regulatory standards and provides a level of oversight and protection for clients.

  • Trading Tools and Educational Resources: UOBKayHian provides trading tools and educational resources to assist clients in their trading activities. These resources can enhance clients' understanding of the market and improve their trading strategies.

  • Multiple Trading Platforms and Mobile Apps: UOBKayHian offers multiple trading platforms and mobile apps, providing clients with flexibility and convenience. This allows traders to access their accounts and execute trades from various devices, including smartphones and tablets.

  • A Range of Services and Products: UOBKayHian offers a diverse range of services and products for clients to choose from. This includes various investment options, such as stocks, bonds, futures, options, and more. The availability of multiple options enables clients to tailor their investment portfolios to their specific needs and preferences.

  • Social Media Presence: UOBKayHian's social media presence can be beneficial for clients. It allows them to stay updated with the latest market trends, company updates, and educational content. Social media platforms can also serve as an additional channel for clients to engage with the company and receive timely updates.

Cons:

  • No Demo Accounts: The absence of demo accounts can be a disadvantage for traders. Demo accounts allow users to practice trading strategies, explore the platform's features, and familiarize themselves with the trading environment without risking real money.

  • Not MT4 Supported: UOBKayHian does not support the widely recognized trading platform, MetaTrader 4 (MT4). This may be a drawback for traders who are already familiar with and prefer using MT4, as they would need to adapt to a different platform.

Is UOBKayHian Safe or Scam?

UOBKayHian is regulated by the Securities and Futures Commission (SFC), which is an independent statutory body set up in 1989 to regulate Hong Kong's securities and futures markets.

regulated by SFC

However, this broker exceeds the business scope regulated by China Hong Kong SFC (license number: AAW261) SFC-Dealing in securities Non-Forex License. Please be aware of the risk!

exceeded SFC license

As with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.

Products

UOBKayHian offers a wide range of trading products across various asset classes. These products include:

  • Bonds: UOBKayHian facilitates trading in bonds, which are fixed income securities that investors can buy and sell to earn interest income.

  • CBBC (Callable Bull/Bear Contracts): CBBCs are derivative products that allow investors to take leveraged positions on an underlying asset, such as stocks or indices, with the potential for higher returns or losses.

  • Custodian Services: UOBKayHian provides custodian services, which involve safeguarding and administering securities on behalf of clients.

  • Equities (Stocks): UOBKayHian enables trading in equities, allowing investors to buy and sell shares of publicly listed companies.

  • ETFs (Exchange-Traded Funds): ETFs are investment funds that trade on stock exchanges like individual stocks. UOBKayHian offers trading services for ETFs, providing investors with diversified exposure to a basket of assets.

  • Futures: UOBKayHian facilitates trading in futures contracts, which are derivative instruments that obligate the buyer or seller to transact a specified asset at a predetermined price and future date.

  • IPO Subscription: UOBKayHian enables investors to subscribe to initial public offerings (IPOs), allowing them to purchase shares of newly listed companies before they are available on the secondary market.

  • L&I (Leveraged and Inverse) Products: These are investment products designed to provide leveraged or inverse exposure to an underlying asset, such as stocks or indices. UOBKayHian offers trading services for L&I products.

  • Margin Financing: UOBKayHian provides margin financing services, allowing clients to borrow funds to finance their trading activities, using their existing securities as collateral.

  • Monthly Stock Savings Plan: UOBKayHian offers a monthly stock savings plan, allowing investors to regularly invest in selected stocks through a systematic investment approach.

  • Mutual Funds: UOBKayHian facilitates trading in mutual funds, which are professionally managed investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.

  • OTC (Over-The-Counter) Products: UOBKayHian offers trading in OTC products, which are financial instruments that are not traded on a centralized exchange but rather through a dealer network.

  • Stock Options: UOBKayHian enables trading in stock options, which are derivative contracts that give investors the right to buy (call option) or sell (put option) a specific stock at a predetermined price within a specified time frame.

  • Warrants: UOBKayHian facilitates trading in warrants, which are derivative instruments that give investors the right, but not the obligation, to buy or sell an underlying asset at a specific price and within a certain timeframe.

Products

Accounts

To open an account with UOBKayHian, traders have several options:

  • Online Application:

Traders can apply for an account online through UOBKayHians website. The online application process typically requires submitting necessary documents digitally.

  • Via Mail:

Traders can also choose to open an account by submitting a completed application form and required documents through mail.

  • Over the Counter:

UOBKayHian provides the option of visiting their physical branch or office to open an account in person. Traders can get assistance from the staff to complete the account opening process.

Accounts

Fees & Commissions

Commission for electronic trading of Hong Kong Stocks is 0.15% (minimum HK$75), and commission for telephone trading is 0.25% (minimum HK$100).

The commission for electronic trading of Shanghai A-shares (Shanghai-Hong Kong Stock Connect) / Shenzhen A-shares (Shenzhen-Hong Kong Stock Connect) is 0.15% (minimum HK$75) and 0.25% (minimum HK$100) for telephone trading.

Additionally, the transaction levy is 0.0027% of the transaction amount, and the transaction fee is 0.005% of the transaction amount. Government stamp duty is 0.1%, with central clearing fee at 0.003% (maximum HK$100), and handling fee is 0.00487% of the bilateral transaction amount.

The securities management fee is 0.002% of the bilateral transaction amount, and the transfer fee is 0.004% of the nominal value of the stock. The transaction stamp duty is 0.1%. The commission for electronic trading of U.S. stocks is 0.18% (minimum $20), the commission for telephone trading is up to 0.3% (minimum $50), the SEC fee is 0.00051%, and the ADR fee is $0.01-$0.05 per share.

Stocks Commission Minimum Transaction Levy Transaction Fee stamp duty central clearing fee handling fee securities management fee transfer fee transaction stamp duty
Hong Kong 0.15% HK$75 0.0027% of transaction 0.005% of transaction 0.1% 0.003% (max HK$100) 0.00487% of bilateral trx 0.002% of bilateral trx 0.004% of nominal value 0.1%
Shanghai/ Shenzhen A-shares 0.15% HK$75 0.0027% of transaction 0.005% of transaction 0.1% 0.003% (max HK$100) 0.00487% of bilateral trx 0.002% of bilateral trx 0.004% of nominal value 0.1%
U.S. 0.18% $20 N/A N/A N/A

Trading Platforms

UOBKayHian offers UTRADE Equities, UTRADE Futures, UTRADE Stock Options for its clients.

  • UTRADE Equities:

- Full set of tools and features for a satisfying and rewarding trading experience

- Real-time market data

- Interactive charts and customizable watchlists

- Research reports to stay informed

  • UTRADE Futures:

- Access to 12 local and global futures exchanges

- Broad selection of futures products to choose from

- Real-time data and advanced charting tools

  • UTRADE Stock Options:

- Powerful tools for hedging portfolios and trading stock options

- Efficient data and advanced order types

- Comprehensive options chains

- Heat maps and Greeks analysis

- Helps assess option prices and volatility

Trading Platforms

Trading Tools

UOBKayHian offers a range of tools and features to assist investors in their trading and decision-making processes.

  • ChartGenie:

This intuitive charting tool allows users to perform live scans of their portfolios or time their entry into the Hong Kong market. It provides real-time charting and analysis capabilities to help investors identify potential trading opportunities.

  • Real-time Streaming:

Investors can access live streaming stock quotes, broker queues, financial news, professional commentary, tips, and rumors in real-time. This feature keeps users updated with the latest market information and aids in making informed investment decisions.

  • Real-time Snapshots:

Users can instantly view real-time stock prices, providing them with up-to-date information on market movements. This tool helps investors stay informed about price changes and enables quick decision-making.

Trading Tools

Deposits & Withdrawals

Investors can deposit and withdraw funds to their UOB Kay Hian account via check, wire transfer/local transfer. Deposit cut-off time is from 11:30 am to 4:00 pm every business day. Funds subject to payment at 4:00 pm will have to be delayed until 1:00 pm on the next Hong Kong stock trading day. The withdrawal cut-off time for customers is 11:00 am each business day. Otherwise, the withdrawal request will be postponed to the next business day for processing.

Customer Service

UOBKayHian offers live chat. With live chat, customers can get their questions answered quickly and receive help with any issues they may have. It's a convenient and effective communication channel that can improve customer satisfaction and increase sales.

Customers can visit their office or get in touch with customer service line using the information provided below:

Telephone: +852 2136 1818

Email: clientservices@uobkayhian.com.hk

Moreover, clients could get in touch with this broker through the social media, such as Facebook and YouTube.

Whats more, UOBKayHian provides a Frequently Asked Questions (FAQ) section on their website to assist their clients with commonly asked questions and provide relevant information. The FAQ section aims to address common queries and concerns that investors may have regarding the company's services, processes, and investment opportunities. By offering this resource, UOBKayHian aims to provide transparency and clarity to their clients, helping them make informed decision.

FAQ

UOBKayHianoffers online messaging as part of their trading platform. This allows traders to communicate with customer support or other traders directly through the platform. Online messaging can be a convenient way to get real-time assistance or to engage in discussions with fellow traders.

contact details

Conclusion

In conclusion, UOBKayHian is a well-regulated financial institution that operates under the oversight of SFC in Hong Kong. As an independent statutory body, the SFC ensures that UOBKayHian adheres to regulatory standards and safeguards the interests of investors in the securities and futures markets.

UOBKayHian offers a wide range of trading products across various asset classes, including equities, futures, and stock options. Their platforms, such as UTRADE Equities, UTRADE Futures, and UTRADE Stock Options, provide clients with the opportunity to trade in local and international markets.

Frequently Asked Questions (FAQs)

Q 1: Is UOBKayHian regulated?
A 1: Yes. It is regulated by SFC.
Q 2: How can I contact the customer support team at UOBKayHian?
A 2: You can contact via telephone, +852 2136 1818 and email, clientservices@uobkayhian.com.hk.
Q 3: Does UOBKayHian offer demo accounts?
A 3: No.
Q 4: Does UOBKayHian offer the industry leading MT4 & MT5?
A 4: No. Instead, it offers UTRADE Equities, UTRADE Futures and UTRADE Stock Options.
Q 5: Is UOBKayHian a good broker for beginners?
A 5: Yes. It is a good choice for beginners because it is regulated well and offers various trading products.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

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zq2440
more than one year
Completely useless customer service. I've been trying to transfer some stocks from other brokers to my account. The forms have to be filled out three times. I've explained it multiple times. Another broker insists they've never received the transfer requests. UTRADE claims they have. Other brokers are more than willing to provide contact emails and phone numbers to directly speak with someone at UTRADE, but UTRADE isn't interested and hasn't replied to my messages in a week. No assistance. No accountability. Doesn't seem to care. It's been over a month now.
Completely useless customer service. I've been trying to transfer some stocks from other brokers to my account. The forms have to be filled out three times. I've explained it multiple times. Another broker insists they've never received the transfer requests. UTRADE claims they have. Other brokers are more than willing to provide contact emails and phone numbers to directly speak with someone at UTRADE, but UTRADE isn't interested and hasn't replied to my messages in a week. No assistance. No accountability. Doesn't seem to care. It's been over a month now.
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2024-03-27 10:26
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gtter
more than one year
UTRADE is my preferred platform – user-friendly and diverse investment options. The research tools are a plus, offering valuable insights. However, occasional glitches and varying customer support response times are drawbacks. Overall, a reliable choice with robust features.
UTRADE is my preferred platform – user-friendly and diverse investment options. The research tools are a plus, offering valuable insights. However, occasional glitches and varying customer support response times are drawbacks. Overall, a reliable choice with robust features.
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2023-12-18 23:49
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