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CAPEX.com -

Score

6.11 /10
Average

CAPEX.com

Cyprus

5-10 years

Regulated in Cyprus

Market Maker (MM)

MT5 Full License

Regional Brokers

Suspicious Overrun

High potential risk

Offshore Regulated

https://za.capex.com/en

Influence

B

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Comparison

Quantity 14

Exposure

Open Account
Website

Score

Regulatory Index6.32

Business Index7.94

Risk Management Index0.00

Software Index8.61

License Index6.32

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Broker Information

More

Company Name

KW Investments Ltd

Company Abbreviation

CAPEX.com

Platform registered country and region

Cyprus

Company website

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Company summary

Pyramid scheme complaint

Expose

Check whenever you want

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WikiFX Risk Alerts 4
Previous Detection : 2025-09-15
  • WikiFX has received a total of 10 user complaints against this broker, please be aware of the risks and do not be scammed!
  • The broker's claimed CyprusCYSEC regulation (Regulation Number: 204/13) has not been verified. Please be alert to the risks!
EXPO

WikiFX Survey

Good

CAPEX.com

United Arab Emirates

WikiFX Verification

Exposure

14 pieces of exposure in total
Pyramid scheme complaint
Expose
Resolved

For not closing the deal, I lost everything.

Investing $3100 and losing everything because I didn't close my trade through an advisor is a scam. They convince you and then you lose it all.

2025-08-28 03:35
Scam

FRAUDE/ PESIMO ACCESORAMIENTO/ PERDI TODO MI DINERO Y QUEDE ENDEUDADA

Ingrese a la plataforma de CAPEX un total de 15,200 USD mi asesor Dilan E. me dijo que invertiríamos en acciones lo cual era algo muy seguro por que ya se tenía previsto que iban a subir por cierre trimestral ingrese mi dinero en Gooogle, APPLE, NVIDIA, META y TESLA, al día siguiente de invertí todas las acciones bajaron y lo que según era “seguro” jamás fue, mi asesor insistía en que metiera mas dinero para que  la plataforma no me cerraran las operaciones que pidiera prestamos al banco, a familiares etc. después de que ya no accedí porque ya había pedido un préstamo al banco para invertir todo ese dinero por que el me convenció que era muy seguro, pero ni siquiera me enseñó a colocar un limite de perdida el NO quería que yo solo perdiera un poco si no todo mi dinero, me dijo que cerráramos operaciones en negativo para poder recuperarnos y colocar operaciones en EUR/USD que confiara en el que sabia lo que hacía el primer día que invertí en EUR/USD perdí 16,068.99 USD después solo seguí perdiendo supuestamente para recupérame por que solo me quedaba un bono de capex dinero que NO podía sacar solo invertir en la plataforma me enseño supuestamente scalping compras y ventas y empecé en USA30, ahora se que jamás tuve opción de ganar en eso en una semana ya lo había perdido todo, por más que me esforcé para recupérame  YO JAMAS GANE CON EL ACCESORAMIENTO DE CAPEX SOLO PERDI , ahora me quede sin mis ahorros de 4 años y todavía endeudada con el banco.

2023-09-22 04:30
Unable to Withdraw

Blatant fraud

It's a fraud, they don't allow you to withdraw the invested money. Support doesn't solve anything, they just give excuses and constantly try to make you deposit more money. For several days, the web platform was inaccessible due to a supposed update. Those of us who had open positions were unable to operate them, with all the implications that entailed. The maintenance was to incorporate MT5. They only added a frame to their new "portal" and they call it the new webtrader. The Android app has not been functioning for 2 months. As part of their "renovation," my data was erased, and I had to upload supporting documents and validate my phone again. The email account is still not validated because the link they sent doesn't work. Support doesn't solve anything. Jeison was rude and disrespectful during the call. Fortunately, they only stole $250 from me, and they won't let me withdraw the $750 that I earned from trading. THEY ARE A FRAUD, AVOID THEM😡

2025-03-22 05:56
Scam

Don't invest your money!!!!!!!!

Their advisors are the real wolves of Wall Street, they are only interested in someone who enters and re-enters with money, they are not used to use stop loss. They always say that the market corrects and you have to give time to the market, but when an operation comes against, they never appear, and they do it so that someone returns to invest money. I lost 3 accounts and about 20000 usd, the first two were under the advice of Jhon Lopeda, and last Friday I lost 374 usd in an operation with a very high volume that I opened under the advice of David Castellanos, who excused himself that I lost that money for not having invested 3000 usd and have margin to work with.

2023-06-13 01:45
Resolved

Cannot withdraw money

It's been nearly a month since the money was deducted from my account but I've only received half, and the company's support contact has not responded.

2023-12-31 01:09
Unable to Withdraw

Induction to error

When I started operating at CAPEX.com, they assigned me to Dilan Espitia as a representative agent. He gave me abundant information on the status and how to invest the resources. He convinced me to make a deposit in dollars to invest in indices and shares related to companies. IT companies such as Nvidia, Microsoft, after making the deposit, they advised me to wait to open the investments because the operations were very volatile and it was better to wait for the quarterly reports to come out to make the right decision. But after a few days on Friday, Mr. David Castelblanco appeared and presented himself as a higher-ranking advisor than Dilan Espitia and disqualified him, and that Dilan should not have left those resources stagnant and asked me to place orders for USA30, TECH100 and USA500. which did not recommend using stop loss or profit, on Monday the orders had been automatically closed at a loss due to insufficient margin, Mr. David Castelblanco said that we should reopen TECH100 and USA500 but this time I did use take profit, however the orders were again closed by the system at a loss, and losing all resources, when after a few days Mr. Dilan Espitia appeared again, he told me that this was done badly and that he would report the case against Mr. Castelblanco, then he told me that Mr. Castelblanco had been removed from the company due to said case and that if I invested more money we could recover what we invested, to which I refused and he said that I should wait for the offer the capex directors made me to be able to recover my money, today I have not had a response . I believe that the impersonation of my assigned executive forces them to return the resources to me and not only solve his internal problem by firing the person who irresponsibly committed the impersonation and inexperience in trading.

2023-09-15 01:47
Unable to Withdraw

THEY DON'T ALLOW WITHDRAWALS AND WANT YOU TO DEPOSIT MORE MONEY

They won't allow you to make withdrawals, first because of the bonuses, then because of the open positions, regardless of the reason, they will never let you withdraw. According to the idiotic adviser Emanuel, if I deposited 25,000 USD, then I could start withdrawing. Only a fool would deposit 25,000 USD to withdraw 5,000 USD. He began to insult me, said I am not a man of my word, tried to provoke me. They are scammers, the best thing to do is to burn the account, this way the money will go to the market and not stay in their hands. Any decent broker would make the deposit in 2 hours, here they don't even let you withdraw money from the TRADING account to your wallet without the adviser's permission. Once you deposit the money, it's lost, if you make something, you'll never see it. DON'T INVEST A SINGLE CENT WITH THEM. I deposited 5700 USD, received a bonus of 2500, my account reached over 24,000 USD and I was only able to make a withdrawal of 100 and another one of 10 USD because I told them that if I didn't see any withdrawals, I wouldn't deposit more money. THEY ARE SCAMMERS AND HIDE BEHIND A PHONE.

2025-04-28 15:04
Unable to Withdraw

I tried to withdraw and the broker Jaison Sanchez...

I try to withdraw money from my account as the commissions start to diminish and the commissions became very aggressive two months ago when they changed the display configuration of the trader. I opt to contact my broker and Mr. Jaison Sanchez constantly puts up a roadblock to not withdraw money from the account and saying that I have to complete a bonus that I have almost completed 75% and I have to invest in positions with more volume. I ask if I can withdraw my entire capital and he says that only after finishing the bonus would they give me my money back. I join those who have had the same problems and have happened at the same time in which they have had a problem withdrawing their investments, looking for a way out of this issue and free our investments.

2025-07-12 16:36
Scam

IT'S A SCAM.

Through a financial advisor, in this case Giselle Guerrero Gomez, you are INDUCED to carry out certain operations, then they place an alert that your portfolio needs more cash injection because the operation is at risk. If you don't do it, you lose everything and your balance becomes negative. They also pressure you to make

2025-07-02 19:53
Scam

Induced fraud

Capex deceived me, first you start with a minimum investment, inducing and pressuring that more capital be injected, you deposit a thousand dollars more, with the deception that the shares are going to rise and it will be divided, envy, after that they pressure for more capital to be injected faking profits in the account, so more capital is injected giving supposed bonuses to reward the client, then I am pressured again saying that favorable numbers will be reached, pressuring to borrow and telling, deceiving with the story that it will be possible to withdraw invested and they win in a week, then with the supposed profits that were around 35 thousand dollars, they were encouraged and they deceived them again saying that they could withdraw the entire investment after a week and leave a good captain to make profitable, after a moment In another, the investment went down, the advisor named Herson Sánchez does not stop pressuring to inject more capital, with the supposed story that investment will be recovered due to mismanagement by themselves since they are the ones who said what had to be done, without take into account what one wanted, it was commented on occasions that one wanted to withdraw the investment without paying attention, I was pressured again to inject cash having to take care of my TDC since I no longer had cash, and you told me to borrow in Several times, after the loss of almost the entire investment, it was said that they wanted to withdraw the balance and they claimed that it was the balance of the supposed bonuses that they gave that could not be withdrawn, until little by little it was lost due to not injecting capital. It was supposedly my fault, I attached charges to my tddebit and charge to my tdc, as well as emails, and calls that were made daily to pressure and make us believe that we were really investing, I hope you can help me, a total of 7100 dlr was invested in Mexican pesos!!! !

2024-06-30 16:22
Scam

Fraud

They made me invest in the same way that investors lost their money in capex, insisting on investing more to have a trading portfolio and thus have safe profits, but the bad thing is that from day 0 that I started until now I have not had any guarantee that I was unable to withdraw the money that I managed to generate, which was around $40,000, due to the mismanagement of my Analyst, who guaranteed the security of my account with the platform's loss protection when investing in raw materials that are very volatile, Natural Gas, which he did not inform me of the rollover that this asset has even though I told him that Natural Gas is very volatile, he insisted on investing all my free margin, he and Mr. David. Caste Blanco, and Mr. Dylan Espitia are involved in this type of Fraud since they do this type of (investment) method to generate balance in the account and only they benefit from it and the platform, for us As investors we settle our accounts by letting them verbally and psychologically manipulate us and make their profits, since for each opening of purchase or sale, or a capital investment and balance sheet growth they are generating meanwhile we are waiting for the account to settle.

2023-10-24 02:56
Resolved

Many of your stories, about how in almost identical ways, you suffered the scam that I am suffering from my assigned advisor

Many of you have shared stories of how you suffered the same scam that I am currently experiencing from my assigned advisor, Antonio Mendez. He manipulated me with lies upon lies to make me deposit more and more money, with the argument that I could lose everything! The last transaction made was for $2640, and he insisted that if I didn't deposit it as soon as possible, I wouldn't be able to withdraw the money I had already earned. He promised that after that, he would transfer $8000 to my bank account, money that was supposedly earned! Now I know that it was lost, but he was very professional in DECEIVING and MANIPULATING me to put in more money. The next day, my account was empty and he clearly blamed the market, asking me to put in more to reverse the situation! I LOST EVERYTHING in less than 3 weeks... over $4000, which was all my money. I will soon share my complete story, as there is plenty of evidence!

2025-02-11 08:17
Resolved

THEY TOOK AWAY ALL MY EARNINGS IN 1 MONTH OF WORK 547 DOLLARS STOLEN BY CAPEX

I had deposited 180 dollars in this platform and they had given me 100 dollars bonus and I started trading reaching several profit until I reached 789 dollars...... then I tried to withdraw them and this corrupt broker tells me that I only have 252 real dollars and that the profits will be eliminated because I had to have my capital in capex 90 days before making the first withdrawalin short they scammed me I have 547 dollars or more of profit and they took it away .... you can see the images proofs and the conversations with support they are really a scumbag broker ..... GET AWAY FROM CAPEX !!!!....

2023-04-18 23:09
Scam

Constant request for money

I started in mid-August with a deposit of 100 USD and was assigned a specialist agent named Andres Núñez; The first thing the company offers is training and a survey in which they tell you whether or not you are suitable to be able to trade. That never happened. Mr. Núñez talked to me about investing and if I was willing to lose only 10%. of my capital, but it was never like that, the stop loss was not used; then I deposited 4,000 USD; Mr. Núñez asked me to deposit funds because I was at a loss and that I would lose my capital if I did not deposit 4,000 USD more. Meanwhile, his “Boss” called me, Miss Laura Ferreira, who was at a loss due to some poorly executed transactions I had to deposit 5,000 USD more, and then 3,000 USD never answered my questions, and questions were very vague answers and theory they never helped me; Before I lost my capital of around 17,000 USD, a woman named Laura Ferreira called me and she mentioned that she could save my capital only if she made a transaction of 4,000 USD in three hours at most. I lost my investment because a negative sell order was also closed according to Laura by Pips, that cannot happen in negative I am sure there was manipulation, she mentioned that I closed the order and that was not the case, the system did it and it was at the level of pips because no Stop Loss was used for the order. Two days after losing my investment, Dilan Espitia called me a person from the irregularities department (clearly there are irregularities in their processes) as the director and that he had to add around 10,000 USD to be able to recover my investment lost due to the mismanagement of his workers. and I am not allowed to withdraw 1,045 USD from the account currently; In the end, they do not provide a solution if one does not invest more money. I do not recommend CAPEX to anyone, be careful because they only make “disconnections” that I do not believe are generated and they detach themselves from everything.

2023-09-23 12:25
    CAPEX.com · Company summary
    Capex Review Summary
    Founded1995
    Registered Country/RegionCyprus
    RegulationCYSEC, FSA/FSCA (Suspicious clone)
    Market InstrumentsForex, indices, bonds, ETFs, commodities, shares, cryptocurrencies
    Demo Account✅
    LeverageUp to 1:300
    SpreadVariable
    Trading PlatformMobile APP, WebTrader
    Minimum Deposit$100
    Customer Support24/5 support, contact form
    Tel: +5078388497
    Email: support@za.capex.com
    Regional RestrictionsJapan, Canada, Spain and the USA

    Capex Information

    Capex was registered in 1995 in Cyprus, offering trading on forex, bonds, commodities, ETFs, shares and indices with leverage up to 1:300 and minimum deposit of $100 on the MT4 platform. It is regulated by authorities in Crypus, but it also holds two suspicious licenses at the same time, which means potential risks cannot be ignored.

    Capex Information

    Pros and Cons

    ProsCons
    Demo accountsNo MT4/MT5 platform
    Regulated by CYSECRegional restrictions
    Various trading productsSuspicious clone licenses
    Long operational history
    Popular payment methods

    Is Capex Legit?

    Capex is licensed by CYSEC to offer services under license No. 292/16. And Capex provides segregated accounts and negative balance protection. However, it also holds two suspicious clone licenses, which means potential risks still exist.

    Regulated CountryRegulatorCurrent StatusRegulated EntityLicense TypeLicense No.
    CyprusCyprus Securities and Exchange Commission (CySEC)RegulatedKey Way Investments LtdMarket Maker (MM)292/16
    SeychellesThe Seychelles Financial Services Authority (FSA)Suspicious CloneKW Investments LtdRetail Forex LicenseSD020
    South AfricaFinancial Sector Conduct Authority (FSCA)Suspicious CloneJME Financial Services (Pty) LtdFinancial Service Corporate37166
    license
    license
    license

    What Can I Trade on Capex?

    Capex offers trading on forex, indices, bonds, ETFs, commodities, shares, and cryptocurrencies.

    Tradable Instruments Supported
    Forex✔
    Indices✔
    Bonds✔
    ETFs✔
    Commodities✔
    Shares✔
    Cryptos✔
    Options❌
    products

    Account Type

    Here are three live account types Capex offers, and it also offers demo accounts.

    Account TypeMinimum Deposit
    Essential$100
    Original$5,000
    Signature$25,000
    Account Type

    Leverage

    Capex offers maximum leverage at 1:300. Since leverage can amplify both profits as well as losses, choosing the right amount is a key risk determination for traders.

    Capex Fees

    Spreads

    Across instruments, spread will vary in value and type, i.e., can be fixed or variable. For ‘Variable’ spread, the spreads are applied on a mark-up basis i.e. on the difference of the price. When a position is opened, spread will be automatically charged.

    Capex Fees

    Swap Rates

    Capex Fees

    Trading Platform

    Trading PlatformSupported Available Devices Suitable for
    CAPEX WebTrader✔Windows, Mac/
    CAPEX Mobile App✔Android, iOS/
    MT4❌/Beginners
    MT5❌/Experienced traders
    Trading Platform

    Deposit and Withdrawal

    Capex accepts paymentsvia MasterCrad, Maestro, Visa, Neteller, and Skrill.

    Deposit and Withdrawal

    News

    NewsKey Information You need to know about "CAPEX"

    Is CAPEX a regulated broker? What types of instruments does it offer? How many trading platforms does it provide to clients? Does the broker have a registered address? In this article, read all the important details about CAPEX.

    WikiFX
    2025-06-06 18:52
    Key Information You need to know about "CAPEX"

    NewsCAPEX.com and NAGA Merger Finalize in August

    NAGA's merger with CAPEX.com is set to finalize in August 2024, creating a leading neo-broker with 1.5 million users. Key leadership hires and cost optimizations mark this strategic move.

    WikiFX
    2024-07-10 10:23
    CAPEX.com and NAGA Merger Finalize in August

    NewsCan We Trust CAPEX?

    In today's article, WikiFX will explore Capex in depth, examining its features, fees, safety measures, deposit and withdrawal options and trading platforms to help you decide whether to use this platform.

    WikiFX
    2023-05-17 17:08
    Can We Trust CAPEX?

    NewsStock Trading for MENA Clients on Capex.com

    Capex share dealing services have officially commenced in the Middle East and North Africa, strengthening its presence and position as a prominent broker in the MENA markets.

    WikiFX
    2023-02-14 16:15
    Stock Trading for MENA Clients on Capex.com
    About More

    User Reviews

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    User comment

    31

    Comments

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    FX2196965322
    0-3months
    Invertir $3100 y lo perdí todo por no cerrarme la operación atraves de un asesor es una estafa te convence y después lo pierdes todo
    Invertir $3100 y lo perdí todo por no cerrarme la operación atraves de un asesor es una estafa te convence y después lo pierdes todo
    Translate to English
    2025-08-28 03:35
    Reply
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    0
    FX2586454468
    0-3months
    Trato de retirar dinero de mi cuenta ya que las comisiones empezaban a mermar y hace dos meses que cambiaron la configuración de su visualización de el trader las comisiones fueron muy agresivas, opto por contactar a mi broker y el senor Jaison Sanchez constantemente pone una traba para no retirar el dinero de la cuenta y diciendo que tengo que completar un bono que tengo casi completado al 75 % y tengo que invertir en posiciones con mas volumen lo cual le pregunto si puedo retirar mi capital entero y comenta que solo terminando el bonus me regresarian mi dinero, me uno a los que aun han tenido los mismo problemas y han pasado en el mismo momento en el cual han tenido un problema al retirar sus inversiones, buscando una salida a este tema y nos liberen nuestras inversiones.
    Trato de retirar dinero de mi cuenta ya que las comisiones empezaban a mermar y hace dos meses que cambiaron la configuración de su visualización de el trader las comisiones fueron muy agresivas, opto por contactar a mi broker y el senor Jaison Sanchez constantemente pone una traba para no retirar el dinero de la cuenta y diciendo que tengo que completar un bono que tengo casi completado al 75 % y tengo que invertir en posiciones con mas volumen lo cual le pregunto si puedo retirar mi capital entero y comenta que solo terminando el bonus me regresarian mi dinero, me uno a los que aun han tenido los mismo problemas y han pasado en el mismo momento en el cual han tenido un problema al retirar sus inversiones, buscando una salida a este tema y nos liberen nuestras inversiones.
    Translate to English
    2025-07-12 16:36
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