According to the requirements, I submitted a lot of documents. They froze and closed my account on the grounds that my account was not compliant. I went to withdraw the remaining funds and confirmed the withdrawal over the phone. Until now, customer service, all consultation forms, and emails have not been replied to. It's really disappointing. This is how they treat us Chinese customers on such a big platform.

LAOLI4458

Hong Kong 2024-10-18 16:22

Fraudulent platform, intentionally not allowing withdrawals. Up to now, I have intentionally locked my account and not allowed me to access it. Currently, this floor has signs of fraud.

Thao3542

Vietnam 2024-04-05 08:45

I requested to withdraw the deposited money but I couldn't because the floor required a 3-month VIP upgrade. I sent a message to the customer base asking how to withdraw money but was not informed about this issue.

Thao3542

Vietnam 2024-04-01 11:37

The money in the account can’t be withdrawn, even if it’s delayed, it’s still asked me to pay the different fees. I can’t get the money. It is ok, but I will not give you any penny, and I want to find other people to be victimized by myself. Serious fraud.

FX3453383040

Taiwan 2022-05-25 14:03

This forex trading platform operates fake activities to induce customers to participate. After the customer makes profit, they say that they have to pay 20% of the tax and tax must be paid separately and cannot be deducted from the account. I already deposit all my money and there is no more left for paying tax. This regulation was not stated before activities. This is fraud.

YOULING♥JIANXIAO

Hong Kong 2021-11-22 20:09

Stay away from it. They rejected my withdrawal of $7000 and ran away.

FX5944873722

Malaysia 2021-09-23 19:19

I beg you all in the name of God, dont ever trade with Interative Brokers. They are worse than the devil… They wont give me my $7000, i worked hard to earn that amount trading almost 24hours, i asked for withdrawal, they begin stupid stories… They claim they are regulated by cysec… Amy Parker one of the top people in interactive option, was with iOption that went bankrupt before, she knows all about this crime they are committing… She ran with people’s money @ iOption… If you have money there, better take out your funds, they wont even give you. and if you know anyone that wants to deposit with this thief broker, advise them not to ever… Because you will be trading for this company and not yourself… you will make money and they wont give you. Devil is nicer than this company, thats how bad they are…

Rey

Philippines 2021-09-21 18:35

A client has complained about the very poor customer service of this broker and also claimed they do not allow transfer and steals people's money.

Mayaz Ahmad

Bangladesh 2021-07-30 16:55

Many clients have complained about the poor customer service of this broker and so their queries remain unanswered by the broker.

Mayaz Ahmad

Bangladesh 2021-07-01 17:16

Unable to withdraw money, always fail to pass the review, contact them and ignore it

ZIRAN26950

Hong Kong 2021-01-16 19:37

The chart was manipulated. I wanted to make the withdrawal, while IB gave no access to it, suffering huge losses.

chương

Vietnam 2020-08-11 19:19

The platform gives no access to withdrawal with excises including wrong bank information, inadequate credit score and even unpaid individual tax. I have paid all fees, but the withdrawal is still unavailable.

↑BIJIANZIJI，XUXIE，，，，

Hong Kong 2020-01-22 20:42

I’ve never encountered with such situation. I don’t know whether it is a scam.

GANG63227

Hong Kong 2020-01-03 13:38

The withdrawal hasn’t been received yet for 7 days.No one replies to the email.

DAGUANG

Hong Kong 2019-11-16 19:32