My account was unilaterally closed and there was no offer to return the balance

FX1730546042

Indonesia 2024-12-25 16:45

Hello, I am Karim from Indonesia. I am a victim of unilateral account closure by quotex with reasons that I find trivial and illogical. My account was closed unilaterally because I often used bonuses when depositing funds into my account, but I have never engaged in any fraudulent or harmful actions towards the platform. I have been with quotex for about 2 years and have lost nearly 150 million. However, this still happened to me. There is still a significant amount of funds in that account, amounting to 41.5 million. I hope my account can be restored and I can use it again. Here is the email account that I registered (lallanaid2@gmail.com). I appreciate your assistance. Thank you. 🙏

FX1730546042

Indonesia 2024-12-24 14:38

Today I was going to start my session and this came up, My quotex account with $900 was deleted and I can't recover my account or my money.

FX2352028032

Venezuela 2024-11-27 09:47

Together with my husband, we created two accounts on quotex and made two deposits of $69 and another of $60. We did not accept any promotion codes or anything similar. We have been trying to make withdrawals for a week now, but it has not been possible. They say that the withdrawal is being processed by the financial operator and then they return the funds, claiming that the financial operator made a refund, which is false. We have written emails without any response, and email is the only means of communication with customer service. This broker is a scam.v

FX3489295926

Colombia 2024-10-20 04:22

I made a transfer of 52 USDT from Bybit to QUOTEX but the deposit never reached the broker, the deposit addresses have been changed by some scam network.

abad426

Bolivia 2024-08-03 13:14

I don't know why I got banned, seriously.

FX5760933162

Egypt 2024-07-20 19:16

On July 10, I created my account with a promotional code that granted 70% by charging 599 USD for binancepay. The same day it was operated and the day ended with 2,700 USD, requesting a withdrawal of 2,334 USD, accepting the bonus reduction. The next day the account was closed for no real reason, I tried to contact support repeatedly and never had any answers. I demand the recovery of both the account and its funds since no rules were broken.

tomas7453

Argentina 2024-07-18 22:59

Previously I was confused and I had no problems. I deposited 10 dollars, my bank approved it. But the broker gave it as a failed deposit I think my money was stolen. I do not recommend using quotex or poke nor operating in OTC on weekends.

Teo_30

Colombia 2024-05-30 09:11

The deposit was made on the Kiox platform yesterday via my Orange Cash wallet, but the deposit did not arrive in my account on the platform. I contacted the wallet’s customer service and the balance has already been transferred, and I have a screenshot of the transfer and the transaction number!!! I want a quick solution..

sokary

Egypt 2024-05-24 13:13

I was induced to deposit 100usdt through Binance, but it has not been credited to my account. The balance is 0. How can I contact this official website?

CHENXI11704

Hong Kong 2024-05-01 20:44

My new account has been banned and I have permanently deleted my old account. Please solve my problem.

FX3416657689

Algeria 2024-05-01 06:06

TAKE PROFIT, IT DOES NOT GIVE ME PROFITS. I already realize that this broker is a fraud, he could not respect my profit, that day I made about 4 sales with a period of 4 hours (start at 8 p.m. and close at 1 a.m. next) and the profit was the same. but there was 1500 pips difference when he closed the trade. but in the image it is not expressed, but in graphics it can be appreciated. Fortunately it was in demo. This broker already generated distrust in me, I do not plan to invest real money in this broker. For the following reasons. 1. altered take profit. 2. Many people say that you cannot withdraw your winnings

Kevin7147

Peru 2024-04-26 23:17

Hello everyone, on 04/15/2024, I made a withdrawal of 52 USD. Before, the broker made the withdrawal immediately to the Binance Pay account, this time the withdrawal did not arrive, it has already taken more than 5 business days than the usual ones that they ask for 3-5 days. Please I NEED your help.

FX8900667092

Colombia 2024-04-23 23:13

TAKE PROFIT, IT DOES NOT GIVE ME PROFITS.. I already realize that this broker is a fraud, it could not respect my profit, that day I made about 3 sales with a period of 4 hours (start at 8 p.m. and close 1 of the day next) and the profit was the same. but there was 1500 pips difference when he closed the trade. but in the image it is not expressed, but in graphics it can be appreciated. Fortunately it was in demo. This broker already generated distrust in me, I do not plan to invest real money in this broker. For the following reasons. 1 . také profit altered. 2. Many people say that you cannot withdraw your winnings.

Kevin7147

Peru 2024-04-21 05:49

On Monday morning, April 15, I raised the account to 197,150 dollars and by noon I no longer had the profits. They emptied my account. They sent me a notice that they were giving me 400 dollars in bonuses.

isaac623

Mexico 2024-04-20 07:53

My situation is the following: I tried to make a withdrawal of the balance but I could not do it since my account was not confirmed. I asked quotex support to send me the confirmation email. They responded that my email address did not exist. Again I requested They edit my profile to change the email address so they can send me the confirmation email and I can withdraw the balance. I have not had a response until today. I send a screenshot of the support response and the main screen of the email inbox that I put in the account profile where it is confirmed that the address provided does exist. I would like you to review the profile to change the email or send me a new confirmation email. Thank you.

Argentina 2024-04-20 01:03

My case today was from the quotex broker who has not responded to me for more than 8 days about a withdrawal I made and neither have the customer service people responded to me. At first I withdrew and everything was going very well because they were a small bunch and Now that it is an amount by everything I have invested and I managed to recover some of the investments I have made and they do not want to make the deposit, the truth is it is unfair and there are also YouTubers who invite you to enter the platform like JESUS TRADERS WHO INVESTS YOU AND WANTS YOU TO DEPOSIT BY FORCE AND PROMISES TO DO OPERATIONS WITH YOU AND ONLY LIES AND SO WHAT HAPPENED TO ME I WAS JUST CONFIDENT AND DEPOSITED UNTIL I WAS IN DEBT PLEASE FRIENDS EVERYONE IN GENERAL IF YOU READ THIS MESSAGE DON'T MAKE THIS MISTAKE PLEASE ××QUOTEX×× IT IS NOT RELIABLE DO NOT FALL INTO THE TRAP PLEASE 🙏 IT IS NOT CONVENIENT FOR YOU TO RESPOND AND THE TRUTH THANKS TO THIS EXPERIENCE I WILL NO LONGER DO IT LOOK AND SEE THEY DO NOT ANSWER ANYTHING I HOPE YOU CAN HELP ME RECOVER THIS PLEASE 🙏

FX9676363132

United States 2024-04-19 01:36

Today it happened to me that I put 10 dollars in the account and won 143... when I withdrew they disabled my account for a few hours and after that when I was able to re-enter the account I only had the initial 10 dollars and the profits were no longer there. They canceled my withdrawal and took away what I earned...

DAZ1520

Argentina 2024-04-16 10:00

Hello, good afternoon, I have been operating at quotex for more than a year and a half and today, April 15, 2024, without any reason, my account was suspended. I received a notification that my account was suspended for violating the company's rules and policies, something that is not correct, at no time do you carry out such a violation of the rules, I am waiting for a logical response and to make the corresponding claims. I do not know if this could have happened to someone else and if they have already resolved the case since I have funds in my account, please help me, thank you.

l.pc.trading máx

Colombia 2024-04-16 04:24

Hello, good afternoon everyone, I have been operating at quotex for less than a month and today, Monday, 04/15/24, after operating during the morning, when trying to operate after noon the cell phone application asks me to log in, when I try to log in it skips me a notification that my account was suspended for violating the company's rules and policies, something illogical, especially given the fact that I have a negative balance and have $273 in the account and I consider that they closed it by mistake since there is no reason Logically, I made the corresponding claim to the support and now I will wait for the response, I just hope it is not delayed, and I would like to know how long it can take to restore my account and if you can give me your help in addition to asking if someone was able to resolve a case like this , thank you.

hernan7255

Argentina 2024-04-16 03:28