Regarding account with ID 894372, my account holder Nguyen Thanh Tuan on April 22, 2024, the Alphatradinghub exchange locked the account and cannot log in to the MT5 application. The entire amount in my account (including the original amount I deposited into the account and my profits from the market) was deducted from 175,186.82 USD to only 182.82 USD with the reason given by Alpha Exchange as "We found out an abuse in the fail prices to earn profit." I have contacted the hotline number 19002210 many times to request clarification from Alpha Exchange, but every time I contact them, the hotline support staff give vague answers and say they will only accept information and transfer it to their support department, telling me to wait for a response from the exchange. Until now, my trading account has been locked by the exchange and the entire amount in the account is being seized by the exchange.

Tuân Nguyễn (StonesVN)

Vietnam 2024-10-16 12:30

I deposited $500 into the exchange after nearly 1 month. I earned $970. I want to withdraw money, but I can't log in. I think I didn't log in wrong because I wrote the code, so I think it's not wrong. But for some reason, I didn't log in. I could import it. I asked the consultant but they didn't support him. He forced me to buy a cottoni that I didn't understand. I bought 10 shares and my account was burned. Because this technical support staff told me to buy a new one to help me withdraw money, I ended up losing all my money. When they pay, they manipulate and ignore it. Like that

phongMinh

Vietnam 2024-02-28 21:14