I withdrew $44 but received $34. When I contacted them, they told me it was a network charge (ERC20), but I withdrew via TRC20. When I gave them proof, they said it was a normal, new fee, even though I've been with them since March 2025 and these deductions have never happened before. The next day, I withdrew $178 but received $175. I told them that $10 was deducted when I withdrew $44 and $3 when I withdrew $178. When they realized their mistake, they became flustered in their response.

FX3880507968

Algeria 2025-12-20 12:33

I regret to say that my encounter with Raise FX has been nothing short of a nightmare. Their actions have left me feeling cheated and disillusioned.Cons:1. Lack of Transparency: Raise FX accused me of employing an arbitrage strategy without providing any concrete evidence. Their vague communication is unacceptable.2. Account Freeze: Not only did they ban my account, but they also froze my remaining balance. The 20% penalty for withdrawing my initial deposit feels like highway robbery.3. Final Decision: Their refusal to engage in any dialogue or negotiation is infuriating. As a customer, I deserve better treatment. In total they've deleted over 3000$ on my 2 accounts. Conclusion:Raise FX's practices are questionable at best. I caution anyone considering their services to think twice. There are better options out there. If you have any money there request withdrawal ASAP! I don't think that they are able to pay!!!!

FX3566334159

Germany 2024-04-28 18:11

They invent evidence by saying that my account is carrying out fraudulent transactions without warning me. Then as soon as I report them on the Internet, they call me to warn me that there will be complaints against me. It's not possible. Big manipulators.

Ibrahim1310

France 2023-12-22 17:56