My account id 8808898 is open at the exchange TRADESKA. the exchange automatically cut off my order with a slippage of 256 pips at the time of the order cut off and my account burned. I immediately contacted the broker's support for instructions and emailed the complaint to the exchange. I emailed the exchange within 24 hours since I received the daily report email, I emailed 2 weeks in a row and the exchange TRADESKA just replied to me " After 24 hours since the exchange sent the report, so I couldn't check the order " even though I submitted the complaint within 24 hours. the exchange gave the wrong reason and didn't handle it for me, I think the exchange had intended to scam me, I asked to review and cancel the operation status of the exchange.

pvan

Vietnam 2023-04-24 16:53

The exchange cut off my order, with a price difference of up to 256. The price was too high, and my account caught fire. I contacted for half a month, but Tradeska did not reply to the email.. The exchange defrauded me of 65 million Vietnamese dong ($2500) in assets. Everyone should be careful with this Tradeska platform.

pvan

Vietnam 2023-04-20 13:50

Time to cut all orders is: 00:27:03 on 03/31/2023 for both buy and sell orders, however sell orders are cut at: 0.90846, while buy orders are cut at 0.90590, the difference up to more than 256 points (25.6pip) between buy and sell orders, although buy and sell orders will cut differently at buy and sell orders but slippage never goes up to more than 256points (25.6pip) of market price Also, while the loss was locked by the balance between the buy and sell orders, I suspect there was a problem in the stoppage by either the broker scanning the sell order price or the buy order didn't match the market price at that time. now the total of 2 orders is not balanced and my account has all orders cut off and my account is burnt. If true, the loss has been locked and my Account still has a balance.

pvan

Vietnam 2023-04-05 16:20

I traded at tradeska with a slippage of AUDCAD 26pip and the broker cut off all my orders and made my account burn.. I emailed sang's support to handle it but it's been 5 days and I still haven't received a reply email.... Average slippage for AUDCAD currency pair is 3pip to 4pip but the broker increased the slippage to 26pip causing the account to be burned.Please contact me and handle it for me.

pvan

Vietnam 2023-04-04 23:51

no withdrawal, complaints no one solves

Elena Luu

Vietnam 2023-03-24 10:50

On August 13, 2022, I loaded into the platform $890 but the platform deducted $32, it's too ridiculous. and I have withdrawn my money for 2 days and have not receive. Texting support, but the platform did not reply. Scam platform does not allow withdrawal, please stay away.

manhtuong

Vietnam 2022-08-15 10:52