2020-03-17 10:57
China
The platform used my account to place more than 100 orders, which led to 1 150 thousand dollars loss.
[Object]
MultiBank Group MultiBank Group
[Issue]

Others

[Requirement]

other

[Amount]

$150,000(USD)

[Time]

205day17hour

2020-12-22 12:16
Hong Kong Hong Kong
2020-12-16 11:22
Hong Kong Hong Kong

Supplemental Materials

My account was maliciously traded more than 100 silver orders in my MEX account within 10 minutes on March 13, and the holding time for each order was 2~3 seconds. I made a report in Australia, and the Australian police responded that more than 100 transactions were operated by a place with a Shanghai ip address. However, the MEX customer service replied that I did it all by myself. Obviously, MEX is lying.

2020-06-08 09:51
Hong Kong Hong Kong

Supplemental Materials

No one responded to my complaint.

2020-06-01 15:12
Cyprus

Reply

We have arranged the customer service to communicate with you, and a specific account manager will follow up.

2020-06-01 11:37
Hong Kong Hong Kong

Contact Broker

2020-06-01 10:35
Hong Kong Hong Kong

Verified

2020-03-17 10:57
Hong Kong Hong Kong

Start Mediation

I earned 150 thousand dollars by trading DJI. On March 13rd, I wanted to make a withdrawal of 50 thousand RMB, while there was only $2000 left in my account on the next morning. Having checked the record, I figured out that there were more than 100 orders placed on XAG/USD during 00:18 to 00:28, with each being held for only 1 to 2 seconds. Thus, my 150 thousand dollars was gone. Take heed on it.

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