DAJIAODIAO
2020-08-07 20:54
China
Forced liquidation happens after a slippage
[Object] 
XM
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$31(USD)
[Time]
32day17hour
DAJIAODIAOResolved
2020-09-09 14:07 
Hong Kong
Hong KongXMReply
2020-08-10 14:04
United Kingdom
Reply
The customer only had one transaction in the non-agricultural time period on August 7, which is the liquidation of a 0.04 lot gold multi-order. The customer did not set a stop-profit or loss points, so market factors such as gaps and slippages were not involved. The reason for liquidation was nothing but insufficient ratio of margins. The margin ratio at the time of liquidation was 16.5%, and the net value was 2.7.
WikiFX Overseas Customer ServiceContact Broker
2020-08-10 11:08 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2020-08-10 09:46 Hong Kong
Hong KongVerified
DAJIAODIAOStart Mediation
2020-08-07 20:54 Hong Kong
Hong KongStart Mediation
My order was made at 20:30, a big slippage leading to liquidation.
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