FX2269394582
2020-10-03 11:58
China
CAD/JPY Slipped by 19.5
[Object]
VT Markets
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$971(USD)
[Time]
42day2hour
FX2269394582Resolved
2020-11-14 14:07
Hong Kong
VT MarketsReply
2020-10-15 14:06
Australia
Reply
Processed.
WikiFX Overseas Customer ServiceContact Broker
2020-10-09 11:50
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2020-10-09 09:45
Hong Kong
Verified
FX2269394582Start Mediation
2020-10-03 11:58
Hong Kong
Start Mediation
The stop-loss position of CAD/JPY was set at 81.50. At that time, the market's highest selling price was 81.365, and the loss was stopped at 81.56, which means that the spread reached 19.5. When I contacted the customer service staff, they just prevaricated by saying that it was normal. This small platform doesn’t follow rules and tend to play tricks, so traders shall be cautious.
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