2020-10-03 11:58
China
CAD/JPY Slipped by 19.5
[Object]
VT Markets VT Markets
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$971(USD)

[Time]

42day2hour

2020-11-14 14:07
Hong Kong Hong Kong
2020-10-15 14:06
Australia

Reply

Processed.

2020-10-09 11:50
Hong Kong Hong Kong

Contact Broker

2020-10-09 09:45
Hong Kong Hong Kong

Verified

2020-10-03 11:58
Hong Kong Hong Kong

Start Mediation

The stop-loss position of CAD/JPY was set at 81.50. At that time, the market's highest selling price was 81.365, and the loss was stopped at 81.56, which means that the spread reached 19.5. When I contacted the customer service staff, they just prevaricated by saying that it was normal. This small platform doesn’t follow rules and tend to play tricks, so traders shall be cautious.

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