2020-11-04 16:24
China
Slippage and no compensation
[Object]
Tickmill Tickmill
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$67(USD)

[Time]

46day0hour

2020-12-20 17:08
Hong Kong Hong Kong
2020-11-20 17:07
United Kingdom

Reply

The client did not accept the explanation. Investors could contact the customer service via email. Once receiving the email, our customer service will process it.

2020-11-18 13:54
United Kingdom

Reply

Under processing

2020-11-04 19:44
Hong Kong Hong Kong

Contact Broker

2020-11-04 17:24
Hong Kong Hong Kong

Verified

2020-11-04 16:24
Hong Kong Hong Kong

Start Mediation

The position wasn't closed at the stop loss price which I set. It should have been closed at above $15 but it wasn't closed untill slip to the minimum price, making me lose $82. There was a same thing with my stop limit order once. The price of the order which profited $10 wasn't changed and only $5 lefet after closing it. It's immoral. Please bewae of it.

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