TickmillReply

2020-11-18 16:56

United Kingdom

Reply

Regarding the slippage in gold yesterday, Tickmill's official website will compensate customers. As long as customers send their trading accounts and transaction orders to Tickmill by their registered email accounts, our company will record them clearly and make corresponding compensation, since this is unilaterally caused by Tickmill's insufficient liquidity.

AmphetamineSupplemental Materials

2020-11-17 10:01

Hong Kong

Supplemental Materials

At that time, there were two long positions, and short positions of the same lots were placed at 15 points below. As a result, the the short positions slipped by 50 points once activated early in the morning, and then stopped the loss by 60 points. The stop loss of the short orders leads to a liquidation, while all the long orders are closed.

AmphetamineStart Mediation

2020-11-17 08:37

Hong Kong

Start Mediation

But other platforms are noamal. I hope my problem can be solved