Doo PrimeReply

2021-03-26 15:18

Singapore

Reply

It's a clients who breached regulations and rules.

FX8419567050Start Mediation

2021-03-15 14:43

Hong Kong

Start Mediation

I opened an account with Doo Prime to trade foreign exchange in April 2020. I made 4 deposits in total, with a total amount of 14,000 US dollars. During the period, I continued to trade. There was no profit and a slight loss. I withdrew 9800 US dollars. Later, during the 2021 Chinese New Year holiday, the transaction made a profit of more than 13,000 US dollars. I applied for a withdrawal in February, but there was no response. Later, the trading account and the back office could not log in directly, and contacted the customer service to let me wait for processing. After that, I received an email saying that my account on their platform violated their platform’s trading regulations. All my profits were directly deducted and the account fund 4718 was returned. US dollars. The communication was unsuccessful, and after receiving an email, the principal was deducted again by 2,395, and the account with $18,000 could only withdraw $2,323. Does the platform have the final say on how much profit and principal you want to deduct? ? ? Said that my profits are all violations, and the loss part is directly deducted from the principal. I have been working on this platform for almost a year, but I did not expect that the final principal will not be returned. Everyone must keep their eyes open and stay away from the black platform