2021-05-23 16:48
China
IEXS doesn't allow me to withdraw money of a million, freezing my account directly
[Object]
IEXS IEXS
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$14,000(USD)

[Time]

44day21hour

2021-07-07 14:12
Hong Kong Hong Kong
2021-06-07 14:11
United Kingdom

Reply

Hello, this customer complaint has been jointly checked by the IEXS, Compliance Department, and Transaction Review Department. An agreement has been reached with the relevant customer and the customer's signature has been obtained. In the "Account Cancellation Confirmation" sent via the contracted mailbox, the relevant offending account has been closed, and the assets involved have been refunded. After understanding, the relevant customer has signed the "Account Cancellation Confirmation", which is deemed to be the customer's approval and full agreement with the terms of the agreement and the adjustment plan. IEXS has completed the relevant account refund and account closure operations in accordance with the agreement content of the "Account Cancellation Confirmation". At the same time, it has also reported the completed "Account Cancellation Confirmation" to the Legal Department of IEXS Securities and the supervisory authority, and prepared to report to the industry media. "Account Cancellation Confirmation" Regulation 1: "I fully understand and agree to the terms of this agreement and this mediation plan." If any party to the agreement violates the above regulations, we have the right to terminate the agreement and pursue relevant legal liabilities.

2021-05-24 11:42
Hong Kong Hong Kong

Contact Broker

2021-05-24 10:27
Hong Kong Hong Kong

Verified

2021-05-23 16:48
Hong Kong Hong Kong

Start Mediation

The official website of the black platform IEXS (Investment Securities): iexs.com freezes accounts for no reason, directly seals all accounts under the agent, and does not give 1 million yuan of funds. The police have called the police, and the police have filed a case for handling. I hope that the platform will be exposed. Now the relevant part of the investigation has begun.

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