IEXSReply

2021-11-02 16:07

United Kingdom

Reply

Dear users, IEXS IEXS is devoted to providing users with the best trading execution condition and finding the best prices offered by trading and clearing providers to help customers accomplish trading orders. However, the orders may become difficult to execute or there's a big difference in the prices customers want on account of the market fluctuation or the increase or decrease in trading volumes. Meanwhile, the different market environments of trading variety make different order executions. So we will continue to be committed to offering our customers the best trading prices provided by good trading and clearing providers. We sincerely suggest that the users should avoid trading large positions during the time when there's big market fluctuation or bad market. Thank you for your email, please feel free to contact us, if any question! Customer service hotline: 400 842 4229 Email: support@iexs.com Thanks for your support and have a good day!

FX3919982717Start Mediation

2021-10-19 20:16

Hong Kong

Start Mediation

I should make profits in XAU/USD transaction but actually I suffered losses. The fluctuation was few. The order of crude oil was likely to gain 78 but the position was closed. These happened when the market was of low fluctuation, which showed the risk control of exs.