FX3271584839
Severe Slippage
other
$500(USD)
30day22hour
FX3271584839Resolved
Hong KongDBG MarketsReply
Reply
We confirm that the problem that the customer reported is normal slippage, and the customer service has explained it to the customer several times. But he didn't accept and even hurled abuse at the service staff.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
FX3271584839Start Mediation
Hong KongStart Mediation
Every order traded on this platform is in slippage, most of which are a few tenths of a pip. I don’t care much about that, but it happens every day, no matter how big or small the market is, he slips. It is usually 2-5 pips, especially It was a 5-pips slippage that came today, and I thought it was incredible. Where are their online customer service? It also said that to look for a customer service manager, and after I found a customer service manager, they keep saying that the slippage is normal, the slippage is normal, and I want to know that steal customers' money for 2-5 pips is still called normal?
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