2022-06-10 10:27
China
Serious slippage
[Object]
DBG Markets DBG Markets
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$380(USD)

[Time]

51day1hour

2022-07-31 11:44
Hong Kong Hong Kong
2022-07-01 11:25
United Kingdom

Reply

After checking, we find that the slippage you indicated occurred around the opening market in the morning, during which the volatile liquidity may result in slippage.

2022-06-10 23:09
Hong Kong Hong Kong

Supplemental Materials

For the same instrument, my orders placed at the bit platforms including TMGM and AXI didn't trigger the stop loss, experiencing a floating profit. Why? Dose a small platform detain customer's loss due to the low liquidity?

2022-06-10 17:48
Hong Kong Hong Kong

Contact Broker

2022-06-10 15:01
Hong Kong Hong Kong

Verified

2022-06-10 10:27
Hong Kong Hong Kong

Start Mediation

The slippage is too serious. The customer service said to ask techniques, but they do not know. No reply from email inquiry.

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