IEXSReply

2022-09-16 08:51

United Kingdom

Reply

Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.

jin yu chengStart Mediation

2022-09-14 15:20

Hong Kong

Start Mediation

I applied for 2 withdrawals on September 7th and September 8th, and then on the evening of September 9th, my mt4 account and background password were changed, and I couldn't log in. I just received an email from the platform today, telling me the illegal transaction, The settlement is only until August 30, and the profit in September is not calculated. Can such a garbage platform play like this? It also said that it takes 14 working days to review the transaction, and the manual transaction order of 0.4 lots, do not do early trading, do not push the order, is it nonsense, now please help a third party to investigate, so that this garbage platform does not harm traders, and maintain us legitimate rights and interests.