wuyueSupplemental Materials

2022-09-19 13:48

Hong Kong

Supplemental Materials

With the excuse of investigation, iexs detained my principal and profits without offering the accurate time. As a matter fact, you have no intention of processing customers' withdrawal. We have searched the broker's notorious records in the past, which were reported online. If you do not allow us to withdraw the money, we will keep exposing your illegal behavior on well-known media platforms every day. We fall victim to withdrawal unavailable, so we want other investors have the same experience like us. According to the reports about the broker through searching the name iexs on Zhihu, a question and answer website in China, we see that iexs claimed that they headquartered in London, UK, with many offices in different places in the world. In its column of global regulation, iexs shows that they are regulated by four regulatory bodies, including FCA in the UK, VFSC in Vanuatu, MSB in Canada, and St Vincent, which seems like that they are under multiple regulations. However, iexs stated that their UK office only provides service for institutional customers, thus individual investors are not protected by UK FCA. And the license issued by VFSC has weak regulation, which is I think better than no license. But iexs confirmed that an investor who opens an account of the office in St Vincent will be strictly regulated by the local law. But the financial regulatory authority in St Vincent announced that the company registered in the country has the right to operate forex business which is not prohibited by the laws, as there is no related laws and regulation in St Vincent. Therefore, St Vincent will not issue any forex licenses and be unlikely to regulate forex business. It is hilarious that iexs unexpectedly claimed that they have segregated account and are audited monthly by the accounting firm arranged by regulatory authority. The regulator in St Vincent never supervise the forex business, so which accounting firm is designated every month to audit your company? Wherever investors put their money in, no body cares. Even you put your money in your pocket and do not deposit, the iexs in St Vince will not care about it. Is it a stark scam? In terms of the license of MSB in Canada, the MSB actually does not regulate the forex business, but supervise anti money laundering and funding by terrorists. The MSB just provides simple currency service for registration. That is to say that whether the capital circulation gets involved in money laundering and funding by terrorists, therefore they are not responsible for forex business. There is one more thing incredible that iexs' only trustworthy FCA license was borrowed from others (An investor who does not open an account at the office in the UK will not be protected by the FCA, so the company uses the license just to lure investors into depositing money, that's it).

IEXSReply

2022-09-15 15:23

United Kingdom

Reply

Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.

wuyueStart Mediation

2022-09-14 11:00

Hong Kong

Start Mediation

Please lose my account. In August, I opened a 0.3 lot crude oil manual order and empty order. I closed the position with profit, I came to the email on September 9th, saying that my 0.3 hand empty order was illegally traded, the mt4 transaction password was directly changed, the background password was changed, and the account was frozen, saying that we traded illegally before August 30th, August After the 30th, the profit order is not established, and it is said that according to their so-called exemption clause, the order can be cancelled at will without notifying the customer, and the payment can not be paid according to the exemption clause. Without giving money, I am now seriously questioning whether our orders have been thrown into the market and bet with traders. The platform wins, the trader loses, and the platform loses. Using the disclaimer clause, the trader's profit order is invalid. I now ask iexs to clarify where I violated the rules. I traded purely by hand. After so many days, I did not do early trading, do not delay, and did not push the trading. I can pull out 0.3 lots of illegal transactions. If all platforms have such trading rules, who would dare to enter this industry?