IC Markets GlobalReply

2022-10-18 10:16

Australia

Reply

Please reach out to the platform, and the customer service will deal with the problem.

XIAXIANGSupplemental Materials

2022-09-29 14:31

Hong Kong

Supplemental Materials

IC deducted my profits immediately, bringing a burned account. The irresponsible platform did not check if customers were holding position or not before deducting money?

XIAXIANGStart Mediation

2022-09-27 23:27

Hong Kong

Start Mediation

They are fraud company. My account is profitable, so I started an investigation, and there has been no result for more than 20 days. On the evening of September 23, my account profit of 219,550 was suddenly deducted. At that time, I still had positions in my account. Not long after the margin was insufficient, all the positions were liquidated. Then, I sent an email to ask IC to compensate me, but they refused on the grounds that the deduction was reasonable, and they would not reply again. I would like to ask ICmarket here again: If you call me before deducting the funds, I will not place the order, and this result will not occur. You suddenly deducted the account funds, did you not consider whether the customer has a position? Isn't it your responsibility to blow up the stock? Secondly, after more than 20 days of investigation, some customers quickly completed the investigation around September 12 and could withdraw funds normally. Some customers also placed orders together, but their accounts were able to withdraw funds normally from beginning to end without being investigated. What these clients have in common is that their funds are only a few thousand dollars, while mine is more profitable. Does IC decide whether to investigate customers based on how much they earn? Apparently so. In ic, they don't care about small profits, but they have thousands of reasons not to give you more profits. Again, during the account investigation, I applied for the first out of the principal many times, but was repeatedly ignored by the ic. And still allow customers to trade, his purpose is to wait for the customer to lose money, and their investigation results will no longer matter. However, fortunately, my transactions were relatively smooth. They saw that I could not liquidate the position, and suddenly resorted to the black method of deducting the profit, resulting in the liquidation of my account. Otherwise, why did I wait for more than 20 days without giving me the results of the investigation, but at the critical moment when the position was heavy, the funds were withdrawn and the account was liquidated. Hope that the majority of investors can stay away from black platforms like icmarkets. Such a platform is unrelenting in killing customers' funds, and the means are omnipotent. Retweet to let more Hui friends know, and let the crooks have nowhere to hide.