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2023-08-24 18:46
China
The slippage of FOREX.com was nearly 40, leading to liquidation
[Object]
FOREX.com FOREX.com
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$418(USD)

[Time]

34day20hour

2023-09-28 15:02
Hong Kong Hong Kong
2023-08-29 14:38
United States

Reply

Please directly contact us on FOREX.com website if you have any problems. It will take more time to convey information via media to the relevant staff. What's more, it isn't in line with FOREX.com's rules. The following is official contact information of FOREX.com; Free Chinese Hotline: 400-8428138; Customer service email: cn.support@forex.com; and you can reach out to online customer service for help via WeChat public account.

2023-08-25 12:29
Hong Kong Hong Kong

Contact Broker

2023-08-25 10:18
Hong Kong Hong Kong

Verified

2023-08-24 18:46
Hong Kong Hong Kong

Start Mediation

I bought 1.5 lots of GBPNZD at 22:40 on August 15th on FOREX.com, and the spread jumped from 7 to 15 and then to 45 at 5:00 in the morning of August 16. It remained until 5:05 when the position was closed and the spread dropped. The spread slippage is nearly 402.

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FOREX.com
Domestic Regulation

FOREX.com

Company name：GAIN Global Markets, Inc.

Score

8.46

Over 20 yearsRegulated in AustraliaRegulated in JapanRegulated in United Kingdom

Score

8.46

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