EC MarketsReply

2023-11-27 13:54

United Kingdom

Reply

The customer complained about slippage, and we have already responded to the customer and provided the compensation.

DENGXIAOJUNSupplemental Materials

2023-11-17 06:36

Hong Kong

Supplemental Materials

There was significant slippage before the market closed.

DENGXIAOJUNSupplemental Materials

2023-11-13 11:37

Hong Kong

Supplemental Materials

For these two trades, the stop loss was not executed even though the stop loss level was reached, and I am unable to make any trades after the market opened at 7 o'clock.

DENGXIAOJUNSupplemental Materials

2023-11-13 10:53

Hong Kong

Supplemental Materials

This is regarding the date of my initial deposit operation. I have also sent an email about this but have not received a reply.

DENGXIAOJUNStart Mediation

2023-11-13 08:19

Hong Kong

Start Mediation

Hello everyone, I am from China, my name is Xiaojun, and my phone number is 13418623124. I opened an account at Ec Markets on the night of November 11th, placed an order, and set a stop loss. As a result, after the market opened at 7 a.m. on November 13, it became inoperable and I could not stop profit or loss, which caused me heavy losses. The slippage is $20, which is too serious. This company is EC MARKETS GLOBAL LLC, UK