aj3021
Severe Slippage
compensation
$1,500(USD)
19day3hour
aj3021Solved after user's confirmation
aj3021Supplemental Materials
Supplemental Materials
Please stay away from this illegal broker, which takes a gamble by infinite leverage. So terrible platform.
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
aj3021Supplemental Materials
Supplemental Materials
The platform didn't execute my orders, while the stop loss was triggered at 151.619. This is an illegal broker.
aj3021Supplemental Materials
Supplemental Materials
The platform acted shamelessly on the excuse of different account types when I showed the evidence. And I acquired again usdjpym's price151.619 at 13:30:03 as they said. Now the broker passes the buck with different excuses.
aj3021Supplemental Materials
Supplemental Materials
This is the data acquired from tick history of exness website. At 13:30:03, the price of 020Z stood at 151.625. Please help me check it. Thank you.
WikiFX Overseas Customer ServiceContact Broker
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WikiFX Mediation CenterVerified
Verified
aj3021Start Mediation
Start Mediation
The stop loss price was 151.63, and the transaction reached 151.26, resulting in a loss of more than 1,500 US dollars. Feedback that customer service has no one to deal with the problem.
Statement:
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations