ExnessReply

2023-11-27 08:41

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

LUNQINSupplemental Materials

2023-11-19 00:42

Hong Kong

Supplemental Materials

I opened short positions, but wasn't allowed to increase margin. And the market trend starts reversing immediately following the liquidation.

LUNQINStart Mediation

2023-11-19 00:17

Hong Kong

Start Mediation

After the account suffered a loss, the margin call was stuck on the page and the margin call could not be made.