ExnessReply

2024-01-05 15:50

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

YIFAN1917Supplemental Materials

2023-12-21 23:14

Hong Kong

Supplemental Materials

Exness admitted that there's a problem with their platform. Thank you, WikiFX.

YIFAN1917Start Mediation

2023-12-21 21:38

Hong Kong

Start Mediation

On the morning of November 12th, my position was forcibly closed when I had a margin, but later I discovered a slippage. Exness also admitted that there was a problem with the platform because this price did not appear on other platforms. Ask exness to take responsibility and compensate me for my order.