2024-01-24 16:35
China
Deposit hasn't arrived.
[Object]
IC Markets Global IC Markets Global
[Issue]

Others

[Requirement]

compensation

[Amount]

$30(USD)

[Time]

32day0hour

2024-02-25 17:15
Hong Kong Hong Kong
2024-01-26 17:08
Australia

Reply

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

2024-01-25 13:38
Hong Kong Hong Kong

Contact Broker

2024-01-25 11:02
Hong Kong Hong Kong

Verified

2024-01-24 16:35
Hong Kong Hong Kong

Start Mediation

I transferred 30 US dollars, but it was not recharged to the MT5 platform. It used to arrive in seconds, but now it's been a day and it still hasn't arrived.

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