AIPINCAIHUIYING1938
Severe Slippage
compensation
$1,304(USD)
147day2hour
AIPINCAIHUIYING1938Solved after user's confirmation
Hong KongDoo PrimeReply
Reply
We have received the feedback regarding the issue and will urge the relevant departments to actively handle and coordinate it.
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WikiFX Mediation CenterVerified
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AIPINCAIHUIYING1938Start Mediation
Hong KongStart Mediation
Yesterday I placed a long order for spot gold. The order point was 2054.63. The stop loss was set to 2050 and the take profit was set to 2090. Then I was busy with other things and did not look at the computer. It turned out that the order was stopped. The transaction point is 2043.48, which is 652 pips away from my stop-loss. I placed an order for 2 lots, which cost me an extra US$1,304. You need to give an explanation!
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