cc 9351
2024-02-13 21:51
China
Gold slippage, position liquidated
[Object] 
TMGM
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$800(USD)
[Time]
38day12hour
cc 9351Resolved
2024-03-23 09:56 
Hong Kong
Hong KongTMGMReply
2024-02-22 09:49
Australia
Reply
Dear customer, thank you for your email. Please send the relevant information to the official customer service email at support@tmgm.com or contact your account manager. Thank you.
WikiFX Overseas Customer ServiceContact Broker
2024-02-18 16:23 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2024-02-18 14:18 Hong Kong
Hong KongVerified
cc 9351Start Mediation
2024-02-13 21:51 Hong Kong
Hong KongStart Mediation
The slippage of gold was very large, causing my position to be liquidated. The market price in 2029 slid to 2030.91, and then the price reached the 2007 price in less than 1 minute.
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