YONGMOZHIJING4654Supplemental Materials

2024-02-27 00:05

Hong Kong

Supplemental Materials

Deposit was unavailable for the account on February 13-14, 2024, which resulted in a total loss in the account. The deposit always reminds the failure to deliver the orders due to maintenance. I tried two methods, but all failed. So I want a compenstion of 1,111 USD.

ExnessReply

2024-02-26 13:57

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

YONGMOZHIJING4654Supplemental Materials

2024-02-21 21:52

Hong Kong

Supplemental Materials

This is the correct Ping An bank card account 6230 5800 0033 173 4462, Liu Jidong, Ningbo, Yuyao Subbranch

YONGMOZHIJING4654Supplemental Materials

2024-02-21 21:50

Hong Kong

Supplemental Materials

For the compensation, please transfer money to the Ping An Bank Card 6230580000331764462, Name: Liu Jidong, Bank Name: Ningbo, Yuyao sub-branch

YONGMOZHIJING4654Start Mediation

2024-02-16 16:37

Hong Kong

Start Mediation

I was unable to make a deposit, resulting in a loss of $1119. I was unable to make a deposit on the night of Feb.13th and Feb.14th. I lost $1119 and my position was liquidated.