HONGYUNDANGTOU_
Others
compensation
$48,545(USD)
49day13hour
HONGYUNDANGTOU_Resolved
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
HONGYUNDANGTOU_Supplemental Materials
Supplemental Materials
I request the regulatory authorities to provide me with an explanation. I've incurred a loss of over 300,000. Is there really no one overseeing such a situation?
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
HONGYUNDANGTOU_Start Mediation
Start Mediation
The account was locked years ago, and there has been no problem, and the account margin is sufficient. On the evening of February 28, 2024, I failed to recharge 260, and the available balance in my account was close to 600 US dollars. At around 1 a.m., I saw that all the $48,545 in my account was liquidated!
Statement:
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations