GONGLI
2024-03-05 11:29
China
The EC platform deliberately raised the price and wiped out my losses before reaching the stop-loss. The total amount was 110,000 US dollars, and the slippage was serious.
[Object]
EC Markets
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$10(USD)
[Time]
38day3hour
GONGLIResolved
2024-04-12 15:15
Hong Kong
EC MarketsReply
2024-03-13 15:08
United Kingdom
Reply
With respect to the slippage complaint, the customer was replied to on March 5. The problem was caused by the customer’s own actions.
WikiFX Overseas Customer ServiceContact Broker
2024-03-05 16:50
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2024-03-05 14:25
Hong Kong
Verified
GONGLIStart Mediation
2024-03-05 11:29
Hong Kong
Start Mediation
The EC platform deliberately raised the price and wiped out my losses before reaching the stop-loss. The total amount was 110,000 US dollars, and the slippage was serious.
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