2024-04-22 06:24
China
Closing a position early results in losses.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Amount]

$19,135(USD)

[Time]

31day7hour

2024-05-23 13:45
Hong Kong Hong Kong
2024-04-23 13:45
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-04-22 06:38
Hong Kong Hong Kong

Supplemental Materials

Due to an error in the submitted compensation amount, I would like to correct it now. The amount of the loss is 191.35 USD, and the corrected compensation amount is also 191.35 USD.

2024-04-22 15:11
Hong Kong Hong Kong

Contact Broker

2024-04-22 13:41
Hong Kong Hong Kong

Verified

2024-04-22 06:24
Hong Kong Hong Kong

Start Mediation

If the price did not reach the stop loss price, my position was closed in advance, resulting in a loss. Please exness find out and compensate me, otherwise, I will never dare to use this platform again.

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