2024-04-23 10:05
China
The slippage is too serious.
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$32(USD)

[Time]

37day7hour

2024-05-30 17:45
Hong Kong Hong Kong
2024-04-30 17:36
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-04-23 14:46
Hong Kong Hong Kong

Contact Broker

2024-04-23 13:42
Hong Kong Hong Kong

Verified

2024-04-23 10:05
Hong Kong Hong Kong

Start Mediation

The stop loss is set at 2325, but the stop loss is reached at 2321. Fortunately, it was a small order. I called customer service, but they couldn't be contacted at all.

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