ExnessReply

2024-06-13 09:16

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WUDAO80675Start Mediation

2024-05-30 15:47

Hong Kong

Start Mediation

They forced a liquidation despite having sufficient margin and also automatically placed reverse orders. The customer service has not been responsive properly and they refuse to refund the money to the clients.