SUIFENG4222
Severe Slippage
compensation
$5,077(USD)
33day5hour
SUIFENG4222Resolved
Hong KongIC Markets GlobalReply
Reply
Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the subject of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
SUIFENG4222Start Mediation
Hong KongStart Mediation
The platform maliciously slipped and caused account losses. At 8:29:57 pm, June 7, 2024, Beijing time, the XAGUSD transaction price did not reach 30.473 but was already completed. There is something fishy about the platform.
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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