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2024-07-02 10:20
China
The mobile terminal of the dedicated trading platform cannot be logged in
[Object]
FOREX.com FOREX.com
[Issue]

Others

[Requirement]

improve service

[Amount]

$0(USD)

[Time]

51day4hour

2024-08-22 14:26
Hong Kong Hong Kong
2024-07-23 14:10
United States

Reply

Due to a technical service outage at CrowdStrike, FOREX.com experienced a service interruption at 13:05 Beijing time on July 19. The service has now been fully restored.

2024-07-02 10:33
Hong Kong Hong Kong

Supplemental Materials

The server is not connecting. What’s going on? Is it going to shut down?

2024-07-02 16:00
Hong Kong Hong Kong

Contact Broker

2024-07-02 14:10
Hong Kong Hong Kong

Verified

2024-07-02 10:20
Hong Kong Hong Kong

Start Mediation

Exclusive trading platform mobile terminal can not log in for a few days, call customer service, customer service can not solve. We traders brought a very big inconvenience! When will Gain resolve this matter?

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FOREX.com
Domestic Regulation

FOREX.com

Company name：GAIN Global Markets, Inc.

Score

8.46

Over 20 yearsRegulated in AustraliaRegulated in JapanRegulated in United Kingdom

Score

8.46

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