YIZHIDOUZAI
Others
improve service
$152(USD)
35day9hour
YIZHIDOUZAIResolved
Hong KongXMReply
Reply
Dear customer, first of all, thank you for choosing XM and for your support! Regarding your complaint about account 29124700, we have conducted an immediate investigation and verification. After careful review and communication, we regret to inform you that we are unable to change the relevant decision regarding your account. Please refer to the important notification email sent on July 5, 2024. Finally, thank you once again for your understanding and support of XM! Best regards.
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YIZHIDOUZAISupplemental Materials
Hong KongSupplemental Materials
Please lift restriction on my normal trading, unfreeze my account, and compensate for my losses!
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
YIZHIDOUZAIStart Mediation
Hong KongStart Mediation
I was trading normally throughout the whole process, but they said my account was suspected of arbitrage activities without any reason, and they also wanted to permanently cancel my account. I am dissatisfied!
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